Contact (AWS SDK for Java

java.lang.Object
- com.amazonaws.services.connect.model.Contact

All Implemented Interfaces:: StructuredPojo, Serializable, Cloneable

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class Contact
extends Object
implements Serializable, Cloneable, StructuredPojo

Contains information about a contact.

See Also:: AWS API Documentation, Serialized Form

Constructor Summary

Constructors
Constructor and Description

Contact()

Constructors
Constructor and Description
`Contact()`

Method Summary

All Methods Instance Methods Concrete Methods
Modifier and Type	Method and Description
`Contact`	`clone()`
`boolean`	`equals(Object obj)`
`AgentInfo`	`getAgentInfo()` Information about the agent who accepted the contact.
`String`	`getArn()` The Amazon Resource Name (ARN) for the contact.
`String`	`getChannel()` How the contact reached your contact center.
`String`	`getDescription()` The description of the contact.
`Date`	`getDisconnectTimestamp()` The timestamp when the customer endpoint disconnected from Amazon Connect.
`String`	`getId()` The identifier for the contact.
`String`	`getInitialContactId()` If this contact is related to other contacts, this is the ID of the initial contact.
`String`	`getInitiationMethod()` Indicates how the contact was initiated.
`Date`	`getInitiationTimestamp()` The date and time this contact was initiated, in UTC time.
`Date`	`getLastUpdateTimestamp()` The timestamp when contact was last updated.
`String`	`getName()` The name of the contact.
`String`	`getPreviousContactId()` If this contact is not the first contact, this is the ID of the previous contact.
`QueueInfo`	`getQueueInfo()` If this contact was queued, this contains information about the queue.
`Date`	`getScheduledTimestamp()` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`int`	`hashCode()`
`void`	`marshall(ProtocolMarshaller protocolMarshaller)` Marshalls this structured data using the given `ProtocolMarshaller`.
`void`	`setAgentInfo(AgentInfo agentInfo)` Information about the agent who accepted the contact.
`void`	`setArn(String arn)` The Amazon Resource Name (ARN) for the contact.
`void`	`setChannel(String channel)` How the contact reached your contact center.
`void`	`setDescription(String description)` The description of the contact.
`void`	`setDisconnectTimestamp(Date disconnectTimestamp)` The timestamp when the customer endpoint disconnected from Amazon Connect.
`void`	`setId(String id)` The identifier for the contact.
`void`	`setInitialContactId(String initialContactId)` If this contact is related to other contacts, this is the ID of the initial contact.
`void`	`setInitiationMethod(String initiationMethod)` Indicates how the contact was initiated.
`void`	`setInitiationTimestamp(Date initiationTimestamp)` The date and time this contact was initiated, in UTC time.
`void`	`setLastUpdateTimestamp(Date lastUpdateTimestamp)` The timestamp when contact was last updated.
`void`	`setName(String name)` The name of the contact.
`void`	`setPreviousContactId(String previousContactId)` If this contact is not the first contact, this is the ID of the previous contact.
`void`	`setQueueInfo(QueueInfo queueInfo)` If this contact was queued, this contains information about the queue.
`void`	`setScheduledTimestamp(Date scheduledTimestamp)` The timestamp, in Unix epoch time format, at which to start running the inbound flow.
`String`	`toString()` Returns a string representation of this object.
`Contact`	`withAgentInfo(AgentInfo agentInfo)` Information about the agent who accepted the contact.
`Contact`	`withArn(String arn)` The Amazon Resource Name (ARN) for the contact.
`Contact`	`withChannel(Channel channel)` How the contact reached your contact center.
`Contact`	`withChannel(String channel)` How the contact reached your contact center.
`Contact`	`withDescription(String description)` The description of the contact.
`Contact`	`withDisconnectTimestamp(Date disconnectTimestamp)` The timestamp when the customer endpoint disconnected from Amazon Connect.
`Contact`	`withId(String id)` The identifier for the contact.
`Contact`	`withInitialContactId(String initialContactId)` If this contact is related to other contacts, this is the ID of the initial contact.
`Contact`	`withInitiationMethod(ContactInitiationMethod initiationMethod)` Indicates how the contact was initiated.
`Contact`	`withInitiationMethod(String initiationMethod)` Indicates how the contact was initiated.
`Contact`	`withInitiationTimestamp(Date initiationTimestamp)` The date and time this contact was initiated, in UTC time.
`Contact`	`withLastUpdateTimestamp(Date lastUpdateTimestamp)` The timestamp when contact was last updated.
`Contact`	`withName(String name)` The name of the contact.
`Contact`	`withPreviousContactId(String previousContactId)` If this contact is not the first contact, this is the ID of the previous contact.
`Contact`	`withQueueInfo(QueueInfo queueInfo)` If this contact was queued, this contains information about the queue.
`Contact`	`withScheduledTimestamp(Date scheduledTimestamp)` The timestamp, in Unix epoch time format, at which to start running the inbound flow.

Methods inherited from class java.lang.Object
getClass, notify, notifyAll, wait, wait, wait

- Constructor Detail
  - Contact
```
public Contact()
```
- Method Detail
  - setArn
```
public void setArn(String arn)
```
    The Amazon Resource Name (ARN) for the contact.
    
    Parameters:
    
    arn - The Amazon Resource Name (ARN) for the contact.
  - getArn
```
public String getArn()
```
    The Amazon Resource Name (ARN) for the contact.
    
    Returns:
    
    The Amazon Resource Name (ARN) for the contact.
  - withArn
```
public Contact withArn(String arn)
```
    The Amazon Resource Name (ARN) for the contact.
    
    Parameters:
    
    arn - The Amazon Resource Name (ARN) for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setId
```
public void setId(String id)
```
    The identifier for the contact.
    
    Parameters:
    
    id - The identifier for the contact.
  - getId
```
public String getId()
```
    The identifier for the contact.
    
    Returns:
    
    The identifier for the contact.
  - withId
```
public Contact withId(String id)
```
    The identifier for the contact.
    
    Parameters:
    
    id - The identifier for the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitialContactId
```
public void setInitialContactId(String initialContactId)
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Parameters:
    
    initialContactId - If this contact is related to other contacts, this is the ID of the initial contact.
  - getInitialContactId
```
public String getInitialContactId()
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Returns:
    
    If this contact is related to other contacts, this is the ID of the initial contact.
  - withInitialContactId
```
public Contact withInitialContactId(String initialContactId)
```
    If this contact is related to other contacts, this is the ID of the initial contact.
    
    Parameters:
    
    initialContactId - If this contact is related to other contacts, this is the ID of the initial contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setPreviousContactId
```
public void setPreviousContactId(String previousContactId)
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Parameters:
    
    previousContactId - If this contact is not the first contact, this is the ID of the previous contact.
  - getPreviousContactId
```
public String getPreviousContactId()
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Returns:
    
    If this contact is not the first contact, this is the ID of the previous contact.
  - withPreviousContactId
```
public Contact withPreviousContactId(String previousContactId)
```
    If this contact is not the first contact, this is the ID of the previous contact.
    
    Parameters:
    
    previousContactId - If this contact is not the first contact, this is the ID of the previous contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitiationMethod
```
public void setInitiationMethod(String initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    See Also:
    
    ContactInitiationMethod
  - getInitiationMethod
```
public String getInitiationMethod()
```
    Indicates how the contact was initiated.
    
    Returns:
    
    Indicates how the contact was initiated.
    
    See Also:
    
    ContactInitiationMethod
  - withInitiationMethod
```
public Contact withInitiationMethod(String initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod
  - withInitiationMethod
```
public Contact withInitiationMethod(ContactInitiationMethod initiationMethod)
```
    Indicates how the contact was initiated.
    
    Parameters:
    
    initiationMethod - Indicates how the contact was initiated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    ContactInitiationMethod
  - setName
```
public void setName(String name)
```
    The name of the contact.
    
    Parameters:
    
    name - The name of the contact.
  - getName
```
public String getName()
```
    The name of the contact.
    
    Returns:
    
    The name of the contact.
  - withName
```
public Contact withName(String name)
```
    The name of the contact.
    
    Parameters:
    
    name - The name of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setDescription
```
public void setDescription(String description)
```
    The description of the contact.
    
    Parameters:
    
    description - The description of the contact.
  - getDescription
```
public String getDescription()
```
    The description of the contact.
    
    Returns:
    
    The description of the contact.
  - withDescription
```
public Contact withDescription(String description)
```
    The description of the contact.
    
    Parameters:
    
    description - The description of the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setChannel
```
public void setChannel(String channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    See Also:
    
    Channel
  - getChannel
```
public String getChannel()
```
    How the contact reached your contact center.
    
    Returns:
    
    How the contact reached your contact center.
    
    See Also:
    
    Channel
  - withChannel
```
public Contact withChannel(String channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel
  - withChannel
```
public Contact withChannel(Channel channel)
```
    How the contact reached your contact center.
    
    Parameters:
    
    channel - How the contact reached your contact center.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
    
    See Also:
    
    Channel
  - setQueueInfo
```
public void setQueueInfo(QueueInfo queueInfo)
```
    If this contact was queued, this contains information about the queue.
    
    Parameters:
    
    queueInfo - If this contact was queued, this contains information about the queue.
  - getQueueInfo
```
public QueueInfo getQueueInfo()
```
    If this contact was queued, this contains information about the queue.
    
    Returns:
    
    If this contact was queued, this contains information about the queue.
  - withQueueInfo
```
public Contact withQueueInfo(QueueInfo queueInfo)
```
    If this contact was queued, this contains information about the queue.
    
    Parameters:
    
    queueInfo - If this contact was queued, this contains information about the queue.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setAgentInfo
```
public void setAgentInfo(AgentInfo agentInfo)
```
    Information about the agent who accepted the contact.
    
    Parameters:
    
    agentInfo - Information about the agent who accepted the contact.
  - getAgentInfo
```
public AgentInfo getAgentInfo()
```
    Information about the agent who accepted the contact.
    
    Returns:
    
    Information about the agent who accepted the contact.
  - withAgentInfo
```
public Contact withAgentInfo(AgentInfo agentInfo)
```
    Information about the agent who accepted the contact.
    
    Parameters:
    
    agentInfo - Information about the agent who accepted the contact.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setInitiationTimestamp
```
public void setInitiationTimestamp(Date initiationTimestamp)
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
    
    Parameters:
    
    initiationTimestamp - The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
  - getInitiationTimestamp
```
public Date getInitiationTimestamp()
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
    
    Returns:
    
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
  - withInitiationTimestamp
```
public Contact withInitiationTimestamp(Date initiationTimestamp)
```
    The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
    
    Parameters:
    
    initiationTimestamp - The date and time this contact was initiated, in UTC time. For INBOUND, this is when the contact arrived. For OUTBOUND, this is when the agent began dialing. For CALLBACK, this is when the callback contact was created. For TRANSFER and QUEUE_TRANSFER, this is when the transfer was initiated. For API, this is when the request arrived.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setDisconnectTimestamp
```
public void setDisconnectTimestamp(Date disconnectTimestamp)
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Parameters:
    
    disconnectTimestamp - The timestamp when the customer endpoint disconnected from Amazon Connect.
  - getDisconnectTimestamp
```
public Date getDisconnectTimestamp()
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Returns:
    
    The timestamp when the customer endpoint disconnected from Amazon Connect.
  - withDisconnectTimestamp
```
public Contact withDisconnectTimestamp(Date disconnectTimestamp)
```
    The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Parameters:
    
    disconnectTimestamp - The timestamp when the customer endpoint disconnected from Amazon Connect.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setLastUpdateTimestamp
```
public void setLastUpdateTimestamp(Date lastUpdateTimestamp)
```
    The timestamp when contact was last updated.
    
    Parameters:
    
    lastUpdateTimestamp - The timestamp when contact was last updated.
  - getLastUpdateTimestamp
```
public Date getLastUpdateTimestamp()
```
    The timestamp when contact was last updated.
    
    Returns:
    
    The timestamp when contact was last updated.
  - withLastUpdateTimestamp
```
public Contact withLastUpdateTimestamp(Date lastUpdateTimestamp)
```
    The timestamp when contact was last updated.
    
    Parameters:
    
    lastUpdateTimestamp - The timestamp when contact was last updated.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - setScheduledTimestamp
```
public void setScheduledTimestamp(Date scheduledTimestamp)
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Parameters:
    
    scheduledTimestamp - The timestamp, in Unix epoch time format, at which to start running the inbound flow.
  - getScheduledTimestamp
```
public Date getScheduledTimestamp()
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Returns:
    
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
  - withScheduledTimestamp
```
public Contact withScheduledTimestamp(Date scheduledTimestamp)
```
    The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Parameters:
    
    scheduledTimestamp - The timestamp, in Unix epoch time format, at which to start running the inbound flow.
    
    Returns:
    
    Returns a reference to this object so that method calls can be chained together.
  - toString
```
public String toString()
```
    Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
    
    Overrides:
    
    toString in class Object
    
    Returns:
    
    A string representation of this object.
    
    See Also:
    
    Object.toString()
  - equals
```
public boolean equals(Object obj)
```
    Overrides:
    
    equals in class Object
  - hashCode
```
public int hashCode()
```
    Overrides:
    
    hashCode in class Object
  - clone
```
public Contact clone()
```
    Overrides:
    
    clone in class Object
  - marshall
```
public void marshall(ProtocolMarshaller protocolMarshaller)
```
    Description copied from interface: StructuredPojo
    
    Marshalls this structured data using the given ProtocolMarshaller.
    
    Specified by:
    
    marshall in interface StructuredPojo
    
    Parameters:
    
    protocolMarshaller - Implementation of ProtocolMarshaller used to marshall this object's data.

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Class Contact

Constructor Summary

Method Summary

Methods inherited from class java.lang.Object

Constructor Detail

Contact

Method Detail

setArn

getArn

withArn

setId

getId

withId

setInitialContactId

getInitialContactId

withInitialContactId

setPreviousContactId

getPreviousContactId

withPreviousContactId

setInitiationMethod

getInitiationMethod

withInitiationMethod

withInitiationMethod

setName

getName

withName

setDescription

getDescription

withDescription

setChannel

getChannel

withChannel

withChannel

setQueueInfo

getQueueInfo

withQueueInfo

setAgentInfo

getAgentInfo

withAgentInfo

setInitiationTimestamp

getInitiationTimestamp

withInitiationTimestamp

setDisconnectTimestamp

getDisconnectTimestamp

withDisconnectTimestamp

setLastUpdateTimestamp

getLastUpdateTimestamp

withLastUpdateTimestamp

setScheduledTimestamp

getScheduledTimestamp

withScheduledTimestamp

toString

equals

hashCode

clone

marshall