com.amazonaws.services.connect

Interface AmazonConnectAsync

All Superinterfaces:

AmazonConnect

All Known Implementing Classes:

AbstractAmazonConnectAsync, AmazonConnectAsyncClient

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public interface AmazonConnectAsync
extends AmazonConnect

Interface for accessing Amazon Connect asynchronously. Each asynchronous method will return a Java Future object representing the asynchronous operation; overloads which accept an AsyncHandler can be used to receive notification when an asynchronous operation completes.

Note: Do not directly implement this interface, new methods are added to it regularly. Extend from AbstractAmazonConnectAsync instead.

Amazon Connect is a cloud-based contact center solution that makes it easy to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides rich metrics and real-time reporting that allow you to optimize contact routing. You can also resolve customer issues more efficiently by putting customers in touch with the right agents.

There are limits to the number of Amazon Connect resources that you can create and limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Limits in the Amazon Connect Administrator Guide.

Field Summary

Fields inherited from interface com.amazonaws.services.connect.AmazonConnect

ENDPOINT_PREFIX

Method Summary

Modifier and Type	Method and Description
Future<CreateUserResult>	createUserAsync(CreateUserRequest createUserRequest) Creates a user account for the specified Amazon Connect instance.
Future<CreateUserResult>	createUserAsync(CreateUserRequest createUserRequest, AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler) Creates a user account for the specified Amazon Connect instance.
Future<DeleteUserResult>	deleteUserAsync(DeleteUserRequest deleteUserRequest) Deletes a user account from the specified Amazon Connect instance.
Future<DeleteUserResult>	deleteUserAsync(DeleteUserRequest deleteUserRequest, AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler) Deletes a user account from the specified Amazon Connect instance.
Future<DescribeUserResult>	describeUserAsync(DescribeUserRequest describeUserRequest) Describes the specified user account.
Future<DescribeUserResult>	describeUserAsync(DescribeUserRequest describeUserRequest, AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler) Describes the specified user account.
Future<DescribeUserHierarchyGroupResult>	describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest) Describes the specified hierarchy group.
Future<DescribeUserHierarchyGroupResult>	describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest, AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler) Describes the specified hierarchy group.
Future<DescribeUserHierarchyStructureResult>	describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest) Describes the hierarchy structure of the specified Amazon Connect instance.
Future<DescribeUserHierarchyStructureResult>	describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest, AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler) Describes the hierarchy structure of the specified Amazon Connect instance.
Future<GetContactAttributesResult>	getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest) Retrieves the contact attributes for the specified contact.
Future<GetContactAttributesResult>	getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest, AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler) Retrieves the contact attributes for the specified contact.
Future<GetCurrentMetricDataResult>	getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest) Gets the real-time metric data from the specified Amazon Connect instance.
Future<GetCurrentMetricDataResult>	getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest, AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler) Gets the real-time metric data from the specified Amazon Connect instance.
Future<GetFederationTokenResult>	getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest) Retrieves a token for federation.
Future<GetFederationTokenResult>	getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest, AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler) Retrieves a token for federation.
Future<GetMetricDataResult>	getMetricDataAsync(GetMetricDataRequest getMetricDataRequest) Gets historical metric data from the specified Amazon Connect instance.
Future<GetMetricDataResult>	getMetricDataAsync(GetMetricDataRequest getMetricDataRequest, AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler) Gets historical metric data from the specified Amazon Connect instance.
Future<ListContactFlowsResult>	listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest) Provides information about the contact flows for the specified Amazon Connect instance.
Future<ListContactFlowsResult>	listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest, AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler) Provides information about the contact flows for the specified Amazon Connect instance.
Future<ListHoursOfOperationsResult>	listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest) Provides information about the hours of operation for the specified Amazon Connect instance.
Future<ListHoursOfOperationsResult>	listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest, AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler) Provides information about the hours of operation for the specified Amazon Connect instance.
Future<ListPhoneNumbersResult>	listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest) Provides information about the phone numbers for the specified Amazon Connect instance.
Future<ListPhoneNumbersResult>	listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest, AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler) Provides information about the phone numbers for the specified Amazon Connect instance.
Future<ListQueuesResult>	listQueuesAsync(ListQueuesRequest listQueuesRequest) Provides information about the queues for the specified Amazon Connect instance.
Future<ListQueuesResult>	listQueuesAsync(ListQueuesRequest listQueuesRequest, AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler) Provides information about the queues for the specified Amazon Connect instance.
Future<ListRoutingProfilesResult>	listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest) Provides summary information about the routing profiles for the specified Amazon Connect instance.
Future<ListRoutingProfilesResult>	listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest, AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler) Provides summary information about the routing profiles for the specified Amazon Connect instance.
Future<ListSecurityProfilesResult>	listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest) Provides summary information about the security profiles for the specified Amazon Connect instance.
Future<ListSecurityProfilesResult>	listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest, AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler) Provides summary information about the security profiles for the specified Amazon Connect instance.
Future<ListTagsForResourceResult>	listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest) Lists the tags for the specified resource.
Future<ListTagsForResourceResult>	listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest, AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler) Lists the tags for the specified resource.
Future<ListUserHierarchyGroupsResult>	listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest) Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
Future<ListUserHierarchyGroupsResult>	listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest, AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler) Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
Future<ListUsersResult>	listUsersAsync(ListUsersRequest listUsersRequest) Provides summary information about the users for the specified Amazon Connect instance.
Future<ListUsersResult>	listUsersAsync(ListUsersRequest listUsersRequest, AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler) Provides summary information about the users for the specified Amazon Connect instance.
Future<StartChatContactResult>	startChatContactAsync(StartChatContactRequest startChatContactRequest) Initiates a contact flow to start a new chat for the customer.
Future<StartChatContactResult>	startChatContactAsync(StartChatContactRequest startChatContactRequest, AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler) Initiates a contact flow to start a new chat for the customer.
Future<StartOutboundVoiceContactResult>	startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest) Initiates a contact flow to place an outbound call to a customer.
Future<StartOutboundVoiceContactResult>	startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest, AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler) Initiates a contact flow to place an outbound call to a customer.
Future<StopContactResult>	stopContactAsync(StopContactRequest stopContactRequest) Ends the specified contact.
Future<StopContactResult>	stopContactAsync(StopContactRequest stopContactRequest, AsyncHandler<StopContactRequest,StopContactResult> asyncHandler) Ends the specified contact.
Future<TagResourceResult>	tagResourceAsync(TagResourceRequest tagResourceRequest) Adds the specified tags to the specified resource.
Future<TagResourceResult>	tagResourceAsync(TagResourceRequest tagResourceRequest, AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler) Adds the specified tags to the specified resource.
Future<UntagResourceResult>	untagResourceAsync(UntagResourceRequest untagResourceRequest) Removes the specified tags from the specified resource.
Future<UntagResourceResult>	untagResourceAsync(UntagResourceRequest untagResourceRequest, AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler) Removes the specified tags from the specified resource.
Future<UpdateContactAttributesResult>	updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest) Creates or updates the contact attributes associated with the specified contact.
Future<UpdateContactAttributesResult>	updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest, AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler) Creates or updates the contact attributes associated with the specified contact.
Future<UpdateUserHierarchyResult>	updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest) Assigns the specified hierarchy group to the specified user.
Future<UpdateUserHierarchyResult>	updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest, AsyncHandler<UpdateUserHierarchyRequest,UpdateUserHierarchyResult> asyncHandler) Assigns the specified hierarchy group to the specified user.
Future<UpdateUserIdentityInfoResult>	updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest) Updates the identity information for the specified user.
Future<UpdateUserIdentityInfoResult>	updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest, AsyncHandler<UpdateUserIdentityInfoRequest,UpdateUserIdentityInfoResult> asyncHandler) Updates the identity information for the specified user.
Future<UpdateUserPhoneConfigResult>	updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest) Updates the phone configuration settings for the specified user.
Future<UpdateUserPhoneConfigResult>	updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest, AsyncHandler<UpdateUserPhoneConfigRequest,UpdateUserPhoneConfigResult> asyncHandler) Updates the phone configuration settings for the specified user.
Future<UpdateUserRoutingProfileResult>	updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest) Assigns the specified routing profile to the specified user.
Future<UpdateUserRoutingProfileResult>	updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest, AsyncHandler<UpdateUserRoutingProfileRequest,UpdateUserRoutingProfileResult> asyncHandler) Assigns the specified routing profile to the specified user.
Future<UpdateUserSecurityProfilesResult>	updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest) Assigns the specified security profiles to the specified user.
Future<UpdateUserSecurityProfilesResult>	updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest, AsyncHandler<UpdateUserSecurityProfilesRequest,UpdateUserSecurityProfilesResult> asyncHandler) Assigns the specified security profiles to the specified user.

Methods inherited from interface com.amazonaws.services.connect.AmazonConnect

createUser, deleteUser, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getFederationToken, getMetricData, listContactFlows, listHoursOfOperations, listPhoneNumbers, listQueues, listRoutingProfiles, listSecurityProfiles, listTagsForResource, listUserHierarchyGroups, listUsers, shutdown, startChatContact, startOutboundVoiceContact, stopContact, tagResource, untagResource, updateContactAttributes, updateUserHierarchy, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfiles

Method Detail

createUserAsync

Future<CreateUserResult> createUserAsync(CreateUserRequest createUserRequest)

Creates a user account for the specified Amazon Connect instance.

Parameters:

createUserRequest -

Returns:

A Java Future containing the result of the CreateUser operation returned by the service.

See Also:

AWS API Documentation

createUserAsync

Future<CreateUserResult> createUserAsync(CreateUserRequest createUserRequest,
                                         AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler)

Creates a user account for the specified Amazon Connect instance.

Parameters:

createUserRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the CreateUser operation returned by the service.

See Also:

AWS API Documentation

deleteUserAsync

Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest deleteUserRequest)

Deletes a user account from the specified Amazon Connect instance.

Parameters:

deleteUserRequest -

Returns:

A Java Future containing the result of the DeleteUser operation returned by the service.

See Also:

AWS API Documentation

deleteUserAsync

Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest deleteUserRequest,
                                         AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler)

Deletes a user account from the specified Amazon Connect instance.

Parameters:

deleteUserRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DeleteUser operation returned by the service.

See Also:

AWS API Documentation

describeUserAsync

Future<DescribeUserResult> describeUserAsync(DescribeUserRequest describeUserRequest)

Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

Parameters:

describeUserRequest -

Returns:

A Java Future containing the result of the DescribeUser operation returned by the service.

See Also:

AWS API Documentation

describeUserAsync

Future<DescribeUserResult> describeUserAsync(DescribeUserRequest describeUserRequest,
                                             AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler)

Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

Parameters:

describeUserRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUser operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyGroupAsync

Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest)

Describes the specified hierarchy group.

Parameters:

describeUserHierarchyGroupRequest -

Returns:

A Java Future containing the result of the DescribeUserHierarchyGroup operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyGroupAsync

Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest describeUserHierarchyGroupRequest,
                                                                         AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler)

Describes the specified hierarchy group.

Parameters:

describeUserHierarchyGroupRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUserHierarchyGroup operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyStructureAsync

Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest)

Describes the hierarchy structure of the specified Amazon Connect instance.

Parameters:

describeUserHierarchyStructureRequest -

Returns:

A Java Future containing the result of the DescribeUserHierarchyStructure operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyStructureAsync

Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest describeUserHierarchyStructureRequest,
                                                                                 AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler)

Describes the hierarchy structure of the specified Amazon Connect instance.

Parameters:

describeUserHierarchyStructureRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUserHierarchyStructure operation returned by the service.

See Also:

AWS API Documentation

getContactAttributesAsync

Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest)

Retrieves the contact attributes for the specified contact.

Parameters:

getContactAttributesRequest -

Returns:

A Java Future containing the result of the GetContactAttributes operation returned by the service.

See Also:

AWS API Documentation

getContactAttributesAsync

Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest getContactAttributesRequest,
                                                             AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler)

Retrieves the contact attributes for the specified contact.

Parameters:

getContactAttributesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetContactAttributes operation returned by the service.

See Also:

AWS API Documentation

getCurrentMetricDataAsync

Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest)

Gets the real-time metric data from the specified Amazon Connect instance.

For more information, see Real-time Metrics Reports in the Amazon Connect Administrator Guide.

Parameters:

getCurrentMetricDataRequest -

Returns:

A Java Future containing the result of the GetCurrentMetricData operation returned by the service.

See Also:

AWS API Documentation

getCurrentMetricDataAsync

Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest getCurrentMetricDataRequest,
                                                             AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler)

Gets the real-time metric data from the specified Amazon Connect instance.

For more information, see Real-time Metrics Reports in the Amazon Connect Administrator Guide.

Parameters:

getCurrentMetricDataRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetCurrentMetricData operation returned by the service.

See Also:

AWS API Documentation

getFederationTokenAsync

Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest)

Retrieves a token for federation.

Parameters:

getFederationTokenRequest -

Returns:

A Java Future containing the result of the GetFederationToken operation returned by the service.

See Also:

AWS API Documentation

getFederationTokenAsync

Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest getFederationTokenRequest,
                                                         AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler)

Retrieves a token for federation.

Parameters:

getFederationTokenRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetFederationToken operation returned by the service.

See Also:

AWS API Documentation

getMetricDataAsync

Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest getMetricDataRequest)

Gets historical metric data from the specified Amazon Connect instance.

For more information, see Historical Metrics Reports in the Amazon Connect Administrator Guide.

Parameters:

getMetricDataRequest -

Returns:

A Java Future containing the result of the GetMetricData operation returned by the service.

See Also:

AWS API Documentation

getMetricDataAsync

Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest getMetricDataRequest,
                                               AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler)

Gets historical metric data from the specified Amazon Connect instance.

For more information, see Historical Metrics Reports in the Amazon Connect Administrator Guide.

Parameters:

getMetricDataRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetMetricData operation returned by the service.

See Also:

AWS API Documentation

listContactFlowsAsync

Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest)

Provides information about the contact flows for the specified Amazon Connect instance.

Parameters:

listContactFlowsRequest -

Returns:

A Java Future containing the result of the ListContactFlows operation returned by the service.

See Also:

AWS API Documentation

listContactFlowsAsync

Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest listContactFlowsRequest,
                                                     AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler)

Provides information about the contact flows for the specified Amazon Connect instance.

Parameters:

listContactFlowsRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListContactFlows operation returned by the service.

See Also:

AWS API Documentation

listHoursOfOperationsAsync

Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest)

Provides information about the hours of operation for the specified Amazon Connect instance.

Parameters:

listHoursOfOperationsRequest -

Returns:

A Java Future containing the result of the ListHoursOfOperations operation returned by the service.

See Also:

AWS API Documentation

listHoursOfOperationsAsync

Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest listHoursOfOperationsRequest,
                                                               AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler)

Provides information about the hours of operation for the specified Amazon Connect instance.

Parameters:

listHoursOfOperationsRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListHoursOfOperations operation returned by the service.

See Also:

AWS API Documentation

listPhoneNumbersAsync

Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest)

Provides information about the phone numbers for the specified Amazon Connect instance.

Parameters:

listPhoneNumbersRequest -

Returns:

A Java Future containing the result of the ListPhoneNumbers operation returned by the service.

See Also:

AWS API Documentation

listPhoneNumbersAsync

Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest listPhoneNumbersRequest,
                                                     AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler)

Provides information about the phone numbers for the specified Amazon Connect instance.

Parameters:

listPhoneNumbersRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListPhoneNumbers operation returned by the service.

See Also:

AWS API Documentation

listQueuesAsync

Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest listQueuesRequest)

Provides information about the queues for the specified Amazon Connect instance.

Parameters:

listQueuesRequest -

Returns:

A Java Future containing the result of the ListQueues operation returned by the service.

See Also:

AWS API Documentation

listQueuesAsync

Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest listQueuesRequest,
                                         AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler)

Provides information about the queues for the specified Amazon Connect instance.

Parameters:

listQueuesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListQueues operation returned by the service.

See Also:

AWS API Documentation

listRoutingProfilesAsync

Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest)

Provides summary information about the routing profiles for the specified Amazon Connect instance.

Parameters:

listRoutingProfilesRequest -

Returns:

A Java Future containing the result of the ListRoutingProfiles operation returned by the service.

See Also:

AWS API Documentation

listRoutingProfilesAsync

Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest listRoutingProfilesRequest,
                                                           AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler)

Provides summary information about the routing profiles for the specified Amazon Connect instance.

Parameters:

listRoutingProfilesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListRoutingProfiles operation returned by the service.

See Also:

AWS API Documentation

listSecurityProfilesAsync

Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest)

Provides summary information about the security profiles for the specified Amazon Connect instance.

Parameters:

listSecurityProfilesRequest -

Returns:

A Java Future containing the result of the ListSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

listSecurityProfilesAsync

Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest listSecurityProfilesRequest,
                                                             AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler)

Provides summary information about the security profiles for the specified Amazon Connect instance.

Parameters:

listSecurityProfilesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

listTagsForResourceAsync

Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest)

Lists the tags for the specified resource.

Parameters:

listTagsForResourceRequest -

Returns:

A Java Future containing the result of the ListTagsForResource operation returned by the service.

See Also:

AWS API Documentation

listTagsForResourceAsync

Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest listTagsForResourceRequest,
                                                           AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler)

Lists the tags for the specified resource.

Parameters:

listTagsForResourceRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListTagsForResource operation returned by the service.

See Also:

AWS API Documentation

listUserHierarchyGroupsAsync

Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest)

Provides summary information about the hierarchy groups for the specified Amazon Connect instance.

Parameters:

listUserHierarchyGroupsRequest -

Returns:

A Java Future containing the result of the ListUserHierarchyGroups operation returned by the service.

See Also:

AWS API Documentation

listUserHierarchyGroupsAsync

Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest listUserHierarchyGroupsRequest,
                                                                   AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler)

Provides summary information about the hierarchy groups for the specified Amazon Connect instance.

Parameters:

listUserHierarchyGroupsRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListUserHierarchyGroups operation returned by the service.

See Also:

AWS API Documentation

listUsersAsync

Future<ListUsersResult> listUsersAsync(ListUsersRequest listUsersRequest)

Provides summary information about the users for the specified Amazon Connect instance.

Parameters:

listUsersRequest -

Returns:

A Java Future containing the result of the ListUsers operation returned by the service.

See Also:

AWS API Documentation

listUsersAsync

Future<ListUsersResult> listUsersAsync(ListUsersRequest listUsersRequest,
                                       AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler)

Provides summary information about the users for the specified Amazon Connect instance.

Parameters:

listUsersRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListUsers operation returned by the service.

See Also:

AWS API Documentation

startChatContactAsync

Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest startChatContactRequest)

Initiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.

When a new chat contact is successfully created, clients need to subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.

Parameters:

startChatContactRequest -

Returns:

A Java Future containing the result of the StartChatContact operation returned by the service.

See Also:

AWS API Documentation

startChatContactAsync

Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest startChatContactRequest,
                                                     AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler)

Initiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.

When a new chat contact is successfully created, clients need to subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.

Parameters:

startChatContactRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StartChatContact operation returned by the service.

See Also:

AWS API Documentation

startOutboundVoiceContactAsync

Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest)

Initiates a contact flow to place an outbound call to a customer.

There is a 60 second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.

Parameters:

startOutboundVoiceContactRequest -

Returns:

A Java Future containing the result of the StartOutboundVoiceContact operation returned by the service.

See Also:

AWS API Documentation

startOutboundVoiceContactAsync

Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest startOutboundVoiceContactRequest,
                                                                       AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler)

Initiates a contact flow to place an outbound call to a customer.

There is a 60 second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.

Parameters:

startOutboundVoiceContactRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StartOutboundVoiceContact operation returned by the service.

See Also:

AWS API Documentation

stopContactAsync

Future<StopContactResult> stopContactAsync(StopContactRequest stopContactRequest)

Ends the specified contact.

Parameters:

stopContactRequest -

Returns:

A Java Future containing the result of the StopContact operation returned by the service.

See Also:

AWS API Documentation

stopContactAsync

Future<StopContactResult> stopContactAsync(StopContactRequest stopContactRequest,
                                           AsyncHandler<StopContactRequest,StopContactResult> asyncHandler)

Ends the specified contact.

Parameters:

stopContactRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StopContact operation returned by the service.

See Also:

AWS API Documentation

tagResourceAsync

Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest)

Adds the specified tags to the specified resource.

The supported resource type is users.

Parameters:

tagResourceRequest -

Returns:

A Java Future containing the result of the TagResource operation returned by the service.

See Also:

AWS API Documentation

tagResourceAsync

Future<TagResourceResult> tagResourceAsync(TagResourceRequest tagResourceRequest,
                                           AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler)

Adds the specified tags to the specified resource.

The supported resource type is users.

Parameters:

tagResourceRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the TagResource operation returned by the service.

See Also:

AWS API Documentation

untagResourceAsync

Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest)

Removes the specified tags from the specified resource.

Parameters:

untagResourceRequest -

Returns:

A Java Future containing the result of the UntagResource operation returned by the service.

See Also:

AWS API Documentation

untagResourceAsync

Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest untagResourceRequest,
                                               AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler)

Removes the specified tags from the specified resource.

Parameters:

untagResourceRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UntagResource operation returned by the service.

See Also:

AWS API Documentation

updateContactAttributesAsync

Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest)

Creates or updates the contact attributes associated with the specified contact.

You can add or update attributes for both ongoing and completed contacts. For example, you can update the customer's name or the reason the customer called while the call is active, or add notes about steps that the agent took during the call that are displayed to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or identifying abusive callers.

Contact attributes are available in Amazon Connect for 24 months, and are then deleted.

Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.

Parameters:

updateContactAttributesRequest -

Returns:

A Java Future containing the result of the UpdateContactAttributes operation returned by the service.

See Also:

AWS API Documentation

updateContactAttributesAsync

Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest updateContactAttributesRequest,
                                                                   AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler)

Creates or updates the contact attributes associated with the specified contact.

You can add or update attributes for both ongoing and completed contacts. For example, you can update the customer's name or the reason the customer called while the call is active, or add notes about steps that the agent took during the call that are displayed to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or identifying abusive callers.

Contact attributes are available in Amazon Connect for 24 months, and are then deleted.

Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.

Parameters:

updateContactAttributesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateContactAttributes operation returned by the service.

See Also:

AWS API Documentation

updateUserHierarchyAsync

Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest)

Assigns the specified hierarchy group to the specified user.

Parameters:

updateUserHierarchyRequest -

Returns:

A Java Future containing the result of the UpdateUserHierarchy operation returned by the service.

See Also:

AWS API Documentation

updateUserHierarchyAsync

Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest updateUserHierarchyRequest,
                                                           AsyncHandler<UpdateUserHierarchyRequest,UpdateUserHierarchyResult> asyncHandler)

Assigns the specified hierarchy group to the specified user.

Parameters:

updateUserHierarchyRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserHierarchy operation returned by the service.

See Also:

AWS API Documentation

updateUserIdentityInfoAsync

Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest)

Updates the identity information for the specified user.

Parameters:

updateUserIdentityInfoRequest -

Returns:

A Java Future containing the result of the UpdateUserIdentityInfo operation returned by the service.

See Also:

AWS API Documentation

updateUserIdentityInfoAsync

Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest updateUserIdentityInfoRequest,
                                                                 AsyncHandler<UpdateUserIdentityInfoRequest,UpdateUserIdentityInfoResult> asyncHandler)

Updates the identity information for the specified user.

Parameters:

updateUserIdentityInfoRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserIdentityInfo operation returned by the service.

See Also:

AWS API Documentation

updateUserPhoneConfigAsync

Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest)

Updates the phone configuration settings for the specified user.

Parameters:

updateUserPhoneConfigRequest -

Returns:

A Java Future containing the result of the UpdateUserPhoneConfig operation returned by the service.

See Also:

AWS API Documentation

updateUserPhoneConfigAsync

Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest updateUserPhoneConfigRequest,
                                                               AsyncHandler<UpdateUserPhoneConfigRequest,UpdateUserPhoneConfigResult> asyncHandler)

Updates the phone configuration settings for the specified user.

Parameters:

updateUserPhoneConfigRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserPhoneConfig operation returned by the service.

See Also:

AWS API Documentation

updateUserRoutingProfileAsync

Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest)

Assigns the specified routing profile to the specified user.

Parameters:

updateUserRoutingProfileRequest -

Returns:

A Java Future containing the result of the UpdateUserRoutingProfile operation returned by the service.

See Also:

AWS API Documentation

updateUserRoutingProfileAsync

Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest updateUserRoutingProfileRequest,
                                                                     AsyncHandler<UpdateUserRoutingProfileRequest,UpdateUserRoutingProfileResult> asyncHandler)

Assigns the specified routing profile to the specified user.

Parameters:

updateUserRoutingProfileRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserRoutingProfile operation returned by the service.

See Also:

AWS API Documentation

updateUserSecurityProfilesAsync

Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest)

Assigns the specified security profiles to the specified user.

Parameters:

updateUserSecurityProfilesRequest -

Returns:

A Java Future containing the result of the UpdateUserSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

updateUserSecurityProfilesAsync

Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest updateUserSecurityProfilesRequest,
                                                                         AsyncHandler<UpdateUserSecurityProfilesRequest,UpdateUserSecurityProfilesResult> asyncHandler)

Assigns the specified security profiles to the specified user.

Parameters:

updateUserSecurityProfilesRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation