com.amazonaws.services.connect

Class AbstractAmazonConnectAsync

java.lang.Object

com.amazonaws.services.connect.AbstractAmazonConnect

com.amazonaws.services.connect.AbstractAmazonConnectAsync

All Implemented Interfaces:

AmazonConnect, AmazonConnectAsync

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class AbstractAmazonConnectAsync
extends AbstractAmazonConnect
implements AmazonConnectAsync

Abstract implementation of AmazonConnectAsync. Convenient method forms pass through to the corresponding overload that takes a request object and an AsyncHandler, which throws an UnsupportedOperationException.

Field Summary

Fields inherited from interface com.amazonaws.services.connect.AmazonConnect

ENDPOINT_PREFIX

Method Summary

Modifier and Type	Method and Description
Future<CreateUserResult>	createUserAsync(CreateUserRequest request) Creates a user account for the specified Amazon Connect instance.
Future<CreateUserResult>	createUserAsync(CreateUserRequest request, AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler) Creates a user account for the specified Amazon Connect instance.
Future<DeleteUserResult>	deleteUserAsync(DeleteUserRequest request) Deletes a user account from the specified Amazon Connect instance.
Future<DeleteUserResult>	deleteUserAsync(DeleteUserRequest request, AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler) Deletes a user account from the specified Amazon Connect instance.
Future<DescribeUserResult>	describeUserAsync(DescribeUserRequest request) Describes the specified user account.
Future<DescribeUserResult>	describeUserAsync(DescribeUserRequest request, AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler) Describes the specified user account.
Future<DescribeUserHierarchyGroupResult>	describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request) Describes the specified hierarchy group.
Future<DescribeUserHierarchyGroupResult>	describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request, AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler) Describes the specified hierarchy group.
Future<DescribeUserHierarchyStructureResult>	describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request) Describes the hierarchy structure of the specified Amazon Connect instance.
Future<DescribeUserHierarchyStructureResult>	describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request, AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler) Describes the hierarchy structure of the specified Amazon Connect instance.
Future<GetContactAttributesResult>	getContactAttributesAsync(GetContactAttributesRequest request) Retrieves the contact attributes for the specified contact.
Future<GetContactAttributesResult>	getContactAttributesAsync(GetContactAttributesRequest request, AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler) Retrieves the contact attributes for the specified contact.
Future<GetCurrentMetricDataResult>	getCurrentMetricDataAsync(GetCurrentMetricDataRequest request) Gets the real-time metric data from the specified Amazon Connect instance.
Future<GetCurrentMetricDataResult>	getCurrentMetricDataAsync(GetCurrentMetricDataRequest request, AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler) Gets the real-time metric data from the specified Amazon Connect instance.
Future<GetFederationTokenResult>	getFederationTokenAsync(GetFederationTokenRequest request) Retrieves a token for federation.
Future<GetFederationTokenResult>	getFederationTokenAsync(GetFederationTokenRequest request, AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler) Retrieves a token for federation.
Future<GetMetricDataResult>	getMetricDataAsync(GetMetricDataRequest request) Gets historical metric data from the specified Amazon Connect instance.
Future<GetMetricDataResult>	getMetricDataAsync(GetMetricDataRequest request, AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler) Gets historical metric data from the specified Amazon Connect instance.
Future<ListContactFlowsResult>	listContactFlowsAsync(ListContactFlowsRequest request) Provides information about the contact flows for the specified Amazon Connect instance.
Future<ListContactFlowsResult>	listContactFlowsAsync(ListContactFlowsRequest request, AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler) Provides information about the contact flows for the specified Amazon Connect instance.
Future<ListHoursOfOperationsResult>	listHoursOfOperationsAsync(ListHoursOfOperationsRequest request) Provides information about the hours of operation for the specified Amazon Connect instance.
Future<ListHoursOfOperationsResult>	listHoursOfOperationsAsync(ListHoursOfOperationsRequest request, AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler) Provides information about the hours of operation for the specified Amazon Connect instance.
Future<ListPhoneNumbersResult>	listPhoneNumbersAsync(ListPhoneNumbersRequest request) Provides information about the phone numbers for the specified Amazon Connect instance.
Future<ListPhoneNumbersResult>	listPhoneNumbersAsync(ListPhoneNumbersRequest request, AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler) Provides information about the phone numbers for the specified Amazon Connect instance.
Future<ListQueuesResult>	listQueuesAsync(ListQueuesRequest request) Provides information about the queues for the specified Amazon Connect instance.
Future<ListQueuesResult>	listQueuesAsync(ListQueuesRequest request, AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler) Provides information about the queues for the specified Amazon Connect instance.
Future<ListRoutingProfilesResult>	listRoutingProfilesAsync(ListRoutingProfilesRequest request) Provides summary information about the routing profiles for the specified Amazon Connect instance.
Future<ListRoutingProfilesResult>	listRoutingProfilesAsync(ListRoutingProfilesRequest request, AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler) Provides summary information about the routing profiles for the specified Amazon Connect instance.
Future<ListSecurityProfilesResult>	listSecurityProfilesAsync(ListSecurityProfilesRequest request) Provides summary information about the security profiles for the specified Amazon Connect instance.
Future<ListSecurityProfilesResult>	listSecurityProfilesAsync(ListSecurityProfilesRequest request, AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler) Provides summary information about the security profiles for the specified Amazon Connect instance.
Future<ListTagsForResourceResult>	listTagsForResourceAsync(ListTagsForResourceRequest request) Lists the tags for the specified resource.
Future<ListTagsForResourceResult>	listTagsForResourceAsync(ListTagsForResourceRequest request, AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler) Lists the tags for the specified resource.
Future<ListUserHierarchyGroupsResult>	listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request) Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
Future<ListUserHierarchyGroupsResult>	listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request, AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler) Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
Future<ListUsersResult>	listUsersAsync(ListUsersRequest request) Provides summary information about the users for the specified Amazon Connect instance.
Future<ListUsersResult>	listUsersAsync(ListUsersRequest request, AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler) Provides summary information about the users for the specified Amazon Connect instance.
Future<ResumeContactRecordingResult>	resumeContactRecordingAsync(ResumeContactRecordingRequest request) When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Future<ResumeContactRecordingResult>	resumeContactRecordingAsync(ResumeContactRecordingRequest request, AsyncHandler<ResumeContactRecordingRequest,ResumeContactRecordingResult> asyncHandler) When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.
Future<StartChatContactResult>	startChatContactAsync(StartChatContactRequest request) Initiates a contact flow to start a new chat for the customer.
Future<StartChatContactResult>	startChatContactAsync(StartChatContactRequest request, AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler) Initiates a contact flow to start a new chat for the customer.
Future<StartContactRecordingResult>	startContactRecordingAsync(StartContactRecordingRequest request) This API starts recording the contact when the agent joins the call.
Future<StartContactRecordingResult>	startContactRecordingAsync(StartContactRecordingRequest request, AsyncHandler<StartContactRecordingRequest,StartContactRecordingResult> asyncHandler) This API starts recording the contact when the agent joins the call.
Future<StartOutboundVoiceContactResult>	startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request) This API places an outbound call to a contact, and then initiates the contact flow.
Future<StartOutboundVoiceContactResult>	startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request, AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler) This API places an outbound call to a contact, and then initiates the contact flow.
Future<StopContactResult>	stopContactAsync(StopContactRequest request) Ends the specified contact.
Future<StopContactResult>	stopContactAsync(StopContactRequest request, AsyncHandler<StopContactRequest,StopContactResult> asyncHandler) Ends the specified contact.
Future<StopContactRecordingResult>	stopContactRecordingAsync(StopContactRecordingRequest request) When a contact is being recorded, this API stops recording the call.
Future<StopContactRecordingResult>	stopContactRecordingAsync(StopContactRecordingRequest request, AsyncHandler<StopContactRecordingRequest,StopContactRecordingResult> asyncHandler) When a contact is being recorded, this API stops recording the call.
Future<SuspendContactRecordingResult>	suspendContactRecordingAsync(SuspendContactRecordingRequest request) When a contact is being recorded, this API suspends recording the call.
Future<SuspendContactRecordingResult>	suspendContactRecordingAsync(SuspendContactRecordingRequest request, AsyncHandler<SuspendContactRecordingRequest,SuspendContactRecordingResult> asyncHandler) When a contact is being recorded, this API suspends recording the call.
Future<TagResourceResult>	tagResourceAsync(TagResourceRequest request) Adds the specified tags to the specified resource.
Future<TagResourceResult>	tagResourceAsync(TagResourceRequest request, AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler) Adds the specified tags to the specified resource.
Future<UntagResourceResult>	untagResourceAsync(UntagResourceRequest request) Removes the specified tags from the specified resource.
Future<UntagResourceResult>	untagResourceAsync(UntagResourceRequest request, AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler) Removes the specified tags from the specified resource.
Future<UpdateContactAttributesResult>	updateContactAttributesAsync(UpdateContactAttributesRequest request) Creates or updates the contact attributes associated with the specified contact.
Future<UpdateContactAttributesResult>	updateContactAttributesAsync(UpdateContactAttributesRequest request, AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler) Creates or updates the contact attributes associated with the specified contact.
Future<UpdateUserHierarchyResult>	updateUserHierarchyAsync(UpdateUserHierarchyRequest request) Assigns the specified hierarchy group to the specified user.
Future<UpdateUserHierarchyResult>	updateUserHierarchyAsync(UpdateUserHierarchyRequest request, AsyncHandler<UpdateUserHierarchyRequest,UpdateUserHierarchyResult> asyncHandler) Assigns the specified hierarchy group to the specified user.
Future<UpdateUserIdentityInfoResult>	updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest request) Updates the identity information for the specified user.
Future<UpdateUserIdentityInfoResult>	updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest request, AsyncHandler<UpdateUserIdentityInfoRequest,UpdateUserIdentityInfoResult> asyncHandler) Updates the identity information for the specified user.
Future<UpdateUserPhoneConfigResult>	updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest request) Updates the phone configuration settings for the specified user.
Future<UpdateUserPhoneConfigResult>	updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest request, AsyncHandler<UpdateUserPhoneConfigRequest,UpdateUserPhoneConfigResult> asyncHandler) Updates the phone configuration settings for the specified user.
Future<UpdateUserRoutingProfileResult>	updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest request) Assigns the specified routing profile to the specified user.
Future<UpdateUserRoutingProfileResult>	updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest request, AsyncHandler<UpdateUserRoutingProfileRequest,UpdateUserRoutingProfileResult> asyncHandler) Assigns the specified routing profile to the specified user.
Future<UpdateUserSecurityProfilesResult>	updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest request) Assigns the specified security profiles to the specified user.
Future<UpdateUserSecurityProfilesResult>	updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest request, AsyncHandler<UpdateUserSecurityProfilesRequest,UpdateUserSecurityProfilesResult> asyncHandler) Assigns the specified security profiles to the specified user.

Methods inherited from class com.amazonaws.services.connect.AbstractAmazonConnect

createUser, deleteUser, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getFederationToken, getMetricData, listContactFlows, listHoursOfOperations, listPhoneNumbers, listQueues, listRoutingProfiles, listSecurityProfiles, listTagsForResource, listUserHierarchyGroups, listUsers, resumeContactRecording, shutdown, startChatContact, startContactRecording, startOutboundVoiceContact, stopContact, stopContactRecording, suspendContactRecording, tagResource, untagResource, updateContactAttributes, updateUserHierarchy, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfiles

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface com.amazonaws.services.connect.AmazonConnect

createUser, deleteUser, describeUser, describeUserHierarchyGroup, describeUserHierarchyStructure, getCachedResponseMetadata, getContactAttributes, getCurrentMetricData, getFederationToken, getMetricData, listContactFlows, listHoursOfOperations, listPhoneNumbers, listQueues, listRoutingProfiles, listSecurityProfiles, listTagsForResource, listUserHierarchyGroups, listUsers, resumeContactRecording, shutdown, startChatContact, startContactRecording, startOutboundVoiceContact, stopContact, stopContactRecording, suspendContactRecording, tagResource, untagResource, updateContactAttributes, updateUserHierarchy, updateUserIdentityInfo, updateUserPhoneConfig, updateUserRoutingProfile, updateUserSecurityProfiles

Method Detail

createUserAsync

public Future<CreateUserResult> createUserAsync(CreateUserRequest request)

Description copied from interface: AmazonConnectAsync

Creates a user account for the specified Amazon Connect instance.

Specified by:

createUserAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the CreateUser operation returned by the service.

See Also:

AWS API Documentation

createUserAsync

public Future<CreateUserResult> createUserAsync(CreateUserRequest request,
                                                AsyncHandler<CreateUserRequest,CreateUserResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Creates a user account for the specified Amazon Connect instance.

Specified by:

createUserAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the CreateUser operation returned by the service.

See Also:

AWS API Documentation

deleteUserAsync

public Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest request)

Description copied from interface: AmazonConnectAsync

Deletes a user account from the specified Amazon Connect instance.

Specified by:

deleteUserAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the DeleteUser operation returned by the service.

See Also:

AWS API Documentation

deleteUserAsync

public Future<DeleteUserResult> deleteUserAsync(DeleteUserRequest request,
                                                AsyncHandler<DeleteUserRequest,DeleteUserResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Deletes a user account from the specified Amazon Connect instance.

Specified by:

deleteUserAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DeleteUser operation returned by the service.

See Also:

AWS API Documentation

describeUserAsync

public Future<DescribeUserResult> describeUserAsync(DescribeUserRequest request)

Description copied from interface: AmazonConnectAsync

Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

Specified by:

describeUserAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the DescribeUser operation returned by the service.

See Also:

AWS API Documentation

describeUserAsync

public Future<DescribeUserResult> describeUserAsync(DescribeUserRequest request,
                                                    AsyncHandler<DescribeUserRequest,DescribeUserResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Describes the specified user account. You can find the instance ID in the console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.

Specified by:

describeUserAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUser operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyGroupAsync

public Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request)

Description copied from interface: AmazonConnectAsync

Describes the specified hierarchy group.

Specified by:

describeUserHierarchyGroupAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the DescribeUserHierarchyGroup operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyGroupAsync

public Future<DescribeUserHierarchyGroupResult> describeUserHierarchyGroupAsync(DescribeUserHierarchyGroupRequest request,
                                                                                AsyncHandler<DescribeUserHierarchyGroupRequest,DescribeUserHierarchyGroupResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Describes the specified hierarchy group.

Specified by:

describeUserHierarchyGroupAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUserHierarchyGroup operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyStructureAsync

public Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request)

Description copied from interface: AmazonConnectAsync

Describes the hierarchy structure of the specified Amazon Connect instance.

Specified by:

describeUserHierarchyStructureAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the DescribeUserHierarchyStructure operation returned by the service.

See Also:

AWS API Documentation

describeUserHierarchyStructureAsync

public Future<DescribeUserHierarchyStructureResult> describeUserHierarchyStructureAsync(DescribeUserHierarchyStructureRequest request,
                                                                                        AsyncHandler<DescribeUserHierarchyStructureRequest,DescribeUserHierarchyStructureResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Describes the hierarchy structure of the specified Amazon Connect instance.

Specified by:

describeUserHierarchyStructureAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the DescribeUserHierarchyStructure operation returned by the service.

See Also:

AWS API Documentation

getContactAttributesAsync

public Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest request)

Description copied from interface: AmazonConnectAsync

Retrieves the contact attributes for the specified contact.

Specified by:

getContactAttributesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the GetContactAttributes operation returned by the service.

See Also:

AWS API Documentation

getContactAttributesAsync

public Future<GetContactAttributesResult> getContactAttributesAsync(GetContactAttributesRequest request,
                                                                    AsyncHandler<GetContactAttributesRequest,GetContactAttributesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Retrieves the contact attributes for the specified contact.

Specified by:

getContactAttributesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetContactAttributes operation returned by the service.

See Also:

AWS API Documentation

getCurrentMetricDataAsync

public Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest request)

Description copied from interface: AmazonConnectAsync

Gets the real-time metric data from the specified Amazon Connect instance.

For more information, see Real-time Metrics Reports in the Amazon Connect Administrator Guide.

Specified by:

getCurrentMetricDataAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the GetCurrentMetricData operation returned by the service.

See Also:

AWS API Documentation

getCurrentMetricDataAsync

public Future<GetCurrentMetricDataResult> getCurrentMetricDataAsync(GetCurrentMetricDataRequest request,
                                                                    AsyncHandler<GetCurrentMetricDataRequest,GetCurrentMetricDataResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Gets the real-time metric data from the specified Amazon Connect instance.

For more information, see Real-time Metrics Reports in the Amazon Connect Administrator Guide.

Specified by:

getCurrentMetricDataAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetCurrentMetricData operation returned by the service.

See Also:

AWS API Documentation

getFederationTokenAsync

public Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest request)

Description copied from interface: AmazonConnectAsync

Retrieves a token for federation.

Specified by:

getFederationTokenAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the GetFederationToken operation returned by the service.

See Also:

AWS API Documentation

getFederationTokenAsync

public Future<GetFederationTokenResult> getFederationTokenAsync(GetFederationTokenRequest request,
                                                                AsyncHandler<GetFederationTokenRequest,GetFederationTokenResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Retrieves a token for federation.

Specified by:

getFederationTokenAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetFederationToken operation returned by the service.

See Also:

AWS API Documentation

getMetricDataAsync

public Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest request)

Description copied from interface: AmazonConnectAsync

Gets historical metric data from the specified Amazon Connect instance.

For more information, see Historical Metrics Reports in the Amazon Connect Administrator Guide.

Specified by:

getMetricDataAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the GetMetricData operation returned by the service.

See Also:

AWS API Documentation

getMetricDataAsync

public Future<GetMetricDataResult> getMetricDataAsync(GetMetricDataRequest request,
                                                      AsyncHandler<GetMetricDataRequest,GetMetricDataResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Gets historical metric data from the specified Amazon Connect instance.

For more information, see Historical Metrics Reports in the Amazon Connect Administrator Guide.

Specified by:

getMetricDataAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the GetMetricData operation returned by the service.

See Also:

AWS API Documentation

listContactFlowsAsync

public Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest request)

Description copied from interface: AmazonConnectAsync

Provides information about the contact flows for the specified Amazon Connect instance.

Specified by:

listContactFlowsAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListContactFlows operation returned by the service.

See Also:

AWS API Documentation

listContactFlowsAsync

public Future<ListContactFlowsResult> listContactFlowsAsync(ListContactFlowsRequest request,
                                                            AsyncHandler<ListContactFlowsRequest,ListContactFlowsResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides information about the contact flows for the specified Amazon Connect instance.

Specified by:

listContactFlowsAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListContactFlows operation returned by the service.

See Also:

AWS API Documentation

listHoursOfOperationsAsync

public Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest request)

Description copied from interface: AmazonConnectAsync

Provides information about the hours of operation for the specified Amazon Connect instance.

Specified by:

listHoursOfOperationsAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListHoursOfOperations operation returned by the service.

See Also:

AWS API Documentation

listHoursOfOperationsAsync

public Future<ListHoursOfOperationsResult> listHoursOfOperationsAsync(ListHoursOfOperationsRequest request,
                                                                      AsyncHandler<ListHoursOfOperationsRequest,ListHoursOfOperationsResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides information about the hours of operation for the specified Amazon Connect instance.

Specified by:

listHoursOfOperationsAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListHoursOfOperations operation returned by the service.

See Also:

AWS API Documentation

listPhoneNumbersAsync

public Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest request)

Description copied from interface: AmazonConnectAsync

Provides information about the phone numbers for the specified Amazon Connect instance.

Specified by:

listPhoneNumbersAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListPhoneNumbers operation returned by the service.

See Also:

AWS API Documentation

listPhoneNumbersAsync

public Future<ListPhoneNumbersResult> listPhoneNumbersAsync(ListPhoneNumbersRequest request,
                                                            AsyncHandler<ListPhoneNumbersRequest,ListPhoneNumbersResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides information about the phone numbers for the specified Amazon Connect instance.

Specified by:

listPhoneNumbersAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListPhoneNumbers operation returned by the service.

See Also:

AWS API Documentation

listQueuesAsync

public Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest request)

Description copied from interface: AmazonConnectAsync

Provides information about the queues for the specified Amazon Connect instance.

Specified by:

listQueuesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListQueues operation returned by the service.

See Also:

AWS API Documentation

listQueuesAsync

public Future<ListQueuesResult> listQueuesAsync(ListQueuesRequest request,
                                                AsyncHandler<ListQueuesRequest,ListQueuesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides information about the queues for the specified Amazon Connect instance.

Specified by:

listQueuesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListQueues operation returned by the service.

See Also:

AWS API Documentation

listRoutingProfilesAsync

public Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest request)

Description copied from interface: AmazonConnectAsync

Provides summary information about the routing profiles for the specified Amazon Connect instance.

Specified by:

listRoutingProfilesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListRoutingProfiles operation returned by the service.

See Also:

AWS API Documentation

listRoutingProfilesAsync

public Future<ListRoutingProfilesResult> listRoutingProfilesAsync(ListRoutingProfilesRequest request,
                                                                  AsyncHandler<ListRoutingProfilesRequest,ListRoutingProfilesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides summary information about the routing profiles for the specified Amazon Connect instance.

Specified by:

listRoutingProfilesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListRoutingProfiles operation returned by the service.

See Also:

AWS API Documentation

listSecurityProfilesAsync

public Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest request)

Description copied from interface: AmazonConnectAsync

Provides summary information about the security profiles for the specified Amazon Connect instance.

Specified by:

listSecurityProfilesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

listSecurityProfilesAsync

public Future<ListSecurityProfilesResult> listSecurityProfilesAsync(ListSecurityProfilesRequest request,
                                                                    AsyncHandler<ListSecurityProfilesRequest,ListSecurityProfilesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides summary information about the security profiles for the specified Amazon Connect instance.

Specified by:

listSecurityProfilesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

listTagsForResourceAsync

public Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest request)

Description copied from interface: AmazonConnectAsync

Lists the tags for the specified resource.

Specified by:

listTagsForResourceAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListTagsForResource operation returned by the service.

See Also:

AWS API Documentation

listTagsForResourceAsync

public Future<ListTagsForResourceResult> listTagsForResourceAsync(ListTagsForResourceRequest request,
                                                                  AsyncHandler<ListTagsForResourceRequest,ListTagsForResourceResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Lists the tags for the specified resource.

Specified by:

listTagsForResourceAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListTagsForResource operation returned by the service.

See Also:

AWS API Documentation

listUserHierarchyGroupsAsync

public Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request)

Description copied from interface: AmazonConnectAsync

Provides summary information about the hierarchy groups for the specified Amazon Connect instance.

Specified by:

listUserHierarchyGroupsAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListUserHierarchyGroups operation returned by the service.

See Also:

AWS API Documentation

listUserHierarchyGroupsAsync

public Future<ListUserHierarchyGroupsResult> listUserHierarchyGroupsAsync(ListUserHierarchyGroupsRequest request,
                                                                          AsyncHandler<ListUserHierarchyGroupsRequest,ListUserHierarchyGroupsResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides summary information about the hierarchy groups for the specified Amazon Connect instance.

Specified by:

listUserHierarchyGroupsAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListUserHierarchyGroups operation returned by the service.

See Also:

AWS API Documentation

listUsersAsync

public Future<ListUsersResult> listUsersAsync(ListUsersRequest request)

Description copied from interface: AmazonConnectAsync

Provides summary information about the users for the specified Amazon Connect instance.

Specified by:

listUsersAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ListUsers operation returned by the service.

See Also:

AWS API Documentation

listUsersAsync

public Future<ListUsersResult> listUsersAsync(ListUsersRequest request,
                                              AsyncHandler<ListUsersRequest,ListUsersResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Provides summary information about the users for the specified Amazon Connect instance.

Specified by:

listUsersAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListUsers operation returned by the service.

See Also:

AWS API Documentation

resumeContactRecordingAsync

public Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest request)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.

Only voice recordings are supported at this time.

Specified by:

resumeContactRecordingAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the ResumeContactRecording operation returned by the service.

See Also:

AWS API Documentation

resumeContactRecordingAsync

public Future<ResumeContactRecordingResult> resumeContactRecordingAsync(ResumeContactRecordingRequest request,
                                                                        AsyncHandler<ResumeContactRecordingRequest,ResumeContactRecordingResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call.

Only voice recordings are supported at this time.

Specified by:

resumeContactRecordingAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ResumeContactRecording operation returned by the service.

See Also:

AWS API Documentation

startChatContactAsync

public Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest request)

Description copied from interface: AmazonConnectAsync

Initiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.

When a new chat contact is successfully created, clients need to subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.

Specified by:

startChatContactAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the StartChatContact operation returned by the service.

See Also:

AWS API Documentation

startChatContactAsync

public Future<StartChatContactResult> startChatContactAsync(StartChatContactRequest request,
                                                            AsyncHandler<StartChatContactRequest,StartChatContactResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Initiates a contact flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.

When a new chat contact is successfully created, clients need to subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.

Specified by:

startChatContactAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StartChatContact operation returned by the service.

See Also:

AWS API Documentation

startContactRecordingAsync

public Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest request)

Description copied from interface: AmazonConnectAsync

This API starts recording the contact when the agent joins the call. StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.

You can use this API to override the recording behavior configured in the Set recording behavior block.

Only voice recordings are supported at this time.

Specified by:

startContactRecordingAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the StartContactRecording operation returned by the service.

See Also:

AWS API Documentation

startContactRecordingAsync

public Future<StartContactRecordingResult> startContactRecordingAsync(StartContactRecordingRequest request,
                                                                      AsyncHandler<StartContactRecordingRequest,StartContactRecordingResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

This API starts recording the contact when the agent joins the call. StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.

You can use this API to override the recording behavior configured in the Set recording behavior block.

Only voice recordings are supported at this time.

Specified by:

startContactRecordingAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StartContactRecording operation returned by the service.

See Also:

AWS API Documentation

startOutboundVoiceContactAsync

public Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request)

Description copied from interface: AmazonConnectAsync

This API places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact flow that's specified (in ContactFlowId).

Agents are not involved in initiating the outbound API (that is, dialing the contact). If the contact flow places an outbound call to a contact, and then puts the contact in queue, that's when the call is routed to the agent, like any other inbound case.

There is a 60 second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.

Specified by:

startOutboundVoiceContactAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the StartOutboundVoiceContact operation returned by the service.

See Also:

AWS API Documentation

startOutboundVoiceContactAsync

public Future<StartOutboundVoiceContactResult> startOutboundVoiceContactAsync(StartOutboundVoiceContactRequest request,
                                                                              AsyncHandler<StartOutboundVoiceContactRequest,StartOutboundVoiceContactResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

This API places an outbound call to a contact, and then initiates the contact flow. It performs the actions in the contact flow that's specified (in ContactFlowId).

Agents are not involved in initiating the outbound API (that is, dialing the contact). If the contact flow places an outbound call to a contact, and then puts the contact in queue, that's when the call is routed to the agent, like any other inbound case.

There is a 60 second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.

Specified by:

startOutboundVoiceContactAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StartOutboundVoiceContact operation returned by the service.

See Also:

AWS API Documentation

stopContactAsync

public Future<StopContactResult> stopContactAsync(StopContactRequest request)

Description copied from interface: AmazonConnectAsync

Ends the specified contact.

Specified by:

stopContactAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the StopContact operation returned by the service.

See Also:

AWS API Documentation

stopContactAsync

public Future<StopContactResult> stopContactAsync(StopContactRequest request,
                                                  AsyncHandler<StopContactRequest,StopContactResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Ends the specified contact.

Specified by:

stopContactAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StopContact operation returned by the service.

See Also:

AWS API Documentation

stopContactRecordingAsync

public Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest request)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, this API stops recording the call. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.

Only voice recordings are supported at this time.

Specified by:

stopContactRecordingAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the StopContactRecording operation returned by the service.

See Also:

AWS API Documentation

stopContactRecordingAsync

public Future<StopContactRecordingResult> stopContactRecordingAsync(StopContactRecordingRequest request,
                                                                    AsyncHandler<StopContactRecordingRequest,StopContactRecordingResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, this API stops recording the call. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.

Only voice recordings are supported at this time.

Specified by:

stopContactRecordingAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the StopContactRecording operation returned by the service.

See Also:

AWS API Documentation

suspendContactRecordingAsync

public Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest request)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.

The period of time that the recording is suspended is filled with silence in the final recording.

Only voice recordings are supported at this time.

Specified by:

suspendContactRecordingAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the SuspendContactRecording operation returned by the service.

See Also:

AWS API Documentation

suspendContactRecordingAsync

public Future<SuspendContactRecordingResult> suspendContactRecordingAsync(SuspendContactRecordingRequest request,
                                                                          AsyncHandler<SuspendContactRecordingRequest,SuspendContactRecordingResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.

The period of time that the recording is suspended is filled with silence in the final recording.

Only voice recordings are supported at this time.

Specified by:

suspendContactRecordingAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the SuspendContactRecording operation returned by the service.

See Also:

AWS API Documentation

tagResourceAsync

public Future<TagResourceResult> tagResourceAsync(TagResourceRequest request)

Description copied from interface: AmazonConnectAsync

Adds the specified tags to the specified resource.

The supported resource type is users.

Specified by:

tagResourceAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the TagResource operation returned by the service.

See Also:

AWS API Documentation

tagResourceAsync

public Future<TagResourceResult> tagResourceAsync(TagResourceRequest request,
                                                  AsyncHandler<TagResourceRequest,TagResourceResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Adds the specified tags to the specified resource.

The supported resource type is users.

Specified by:

tagResourceAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the TagResource operation returned by the service.

See Also:

AWS API Documentation

untagResourceAsync

public Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest request)

Description copied from interface: AmazonConnectAsync

Removes the specified tags from the specified resource.

Specified by:

untagResourceAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UntagResource operation returned by the service.

See Also:

AWS API Documentation

untagResourceAsync

public Future<UntagResourceResult> untagResourceAsync(UntagResourceRequest request,
                                                      AsyncHandler<UntagResourceRequest,UntagResourceResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Removes the specified tags from the specified resource.

Specified by:

untagResourceAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UntagResource operation returned by the service.

See Also:

AWS API Documentation

updateContactAttributesAsync

public Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest request)

Description copied from interface: AmazonConnectAsync

Creates or updates the contact attributes associated with the specified contact.

You can add or update attributes for both ongoing and completed contacts. For example, you can update the customer's name or the reason the customer called while the call is active, or add notes about steps that the agent took during the call that are displayed to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or identifying abusive callers.

Contact attributes are available in Amazon Connect for 24 months, and are then deleted.

Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.

Specified by:

updateContactAttributesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateContactAttributes operation returned by the service.

See Also:

AWS API Documentation

updateContactAttributesAsync

public Future<UpdateContactAttributesResult> updateContactAttributesAsync(UpdateContactAttributesRequest request,
                                                                          AsyncHandler<UpdateContactAttributesRequest,UpdateContactAttributesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Creates or updates the contact attributes associated with the specified contact.

You can add or update attributes for both ongoing and completed contacts. For example, you can update the customer's name or the reason the customer called while the call is active, or add notes about steps that the agent took during the call that are displayed to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or identifying abusive callers.

Contact attributes are available in Amazon Connect for 24 months, and are then deleted.

Important: You cannot use the operation to update attributes for contacts that occurred prior to the release of the API, September 12, 2018. You can update attributes only for contacts that started after the release of the API. If you attempt to update attributes for a contact that occurred prior to the release of the API, a 400 error is returned. This applies also to queued callbacks that were initiated prior to the release of the API but are still active in your instance.

Specified by:

updateContactAttributesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateContactAttributes operation returned by the service.

See Also:

AWS API Documentation

updateUserHierarchyAsync

public Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest request)

Description copied from interface: AmazonConnectAsync

Assigns the specified hierarchy group to the specified user.

Specified by:

updateUserHierarchyAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateUserHierarchy operation returned by the service.

See Also:

AWS API Documentation

updateUserHierarchyAsync

public Future<UpdateUserHierarchyResult> updateUserHierarchyAsync(UpdateUserHierarchyRequest request,
                                                                  AsyncHandler<UpdateUserHierarchyRequest,UpdateUserHierarchyResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Assigns the specified hierarchy group to the specified user.

Specified by:

updateUserHierarchyAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserHierarchy operation returned by the service.

See Also:

AWS API Documentation

updateUserIdentityInfoAsync

public Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest request)

Description copied from interface: AmazonConnectAsync

Updates the identity information for the specified user.

Specified by:

updateUserIdentityInfoAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateUserIdentityInfo operation returned by the service.

See Also:

AWS API Documentation

updateUserIdentityInfoAsync

public Future<UpdateUserIdentityInfoResult> updateUserIdentityInfoAsync(UpdateUserIdentityInfoRequest request,
                                                                        AsyncHandler<UpdateUserIdentityInfoRequest,UpdateUserIdentityInfoResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Updates the identity information for the specified user.

Specified by:

updateUserIdentityInfoAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserIdentityInfo operation returned by the service.

See Also:

AWS API Documentation

updateUserPhoneConfigAsync

public Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest request)

Description copied from interface: AmazonConnectAsync

Updates the phone configuration settings for the specified user.

Specified by:

updateUserPhoneConfigAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateUserPhoneConfig operation returned by the service.

See Also:

AWS API Documentation

updateUserPhoneConfigAsync

public Future<UpdateUserPhoneConfigResult> updateUserPhoneConfigAsync(UpdateUserPhoneConfigRequest request,
                                                                      AsyncHandler<UpdateUserPhoneConfigRequest,UpdateUserPhoneConfigResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Updates the phone configuration settings for the specified user.

Specified by:

updateUserPhoneConfigAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserPhoneConfig operation returned by the service.

See Also:

AWS API Documentation

updateUserRoutingProfileAsync

public Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest request)

Description copied from interface: AmazonConnectAsync

Assigns the specified routing profile to the specified user.

Specified by:

updateUserRoutingProfileAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateUserRoutingProfile operation returned by the service.

See Also:

AWS API Documentation

updateUserRoutingProfileAsync

public Future<UpdateUserRoutingProfileResult> updateUserRoutingProfileAsync(UpdateUserRoutingProfileRequest request,
                                                                            AsyncHandler<UpdateUserRoutingProfileRequest,UpdateUserRoutingProfileResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Assigns the specified routing profile to the specified user.

Specified by:

updateUserRoutingProfileAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserRoutingProfile operation returned by the service.

See Also:

AWS API Documentation

updateUserSecurityProfilesAsync

public Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest request)

Description copied from interface: AmazonConnectAsync

Assigns the specified security profiles to the specified user.

Specified by:

updateUserSecurityProfilesAsync in interface AmazonConnectAsync

Returns:

A Java Future containing the result of the UpdateUserSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation

updateUserSecurityProfilesAsync

public Future<UpdateUserSecurityProfilesResult> updateUserSecurityProfilesAsync(UpdateUserSecurityProfilesRequest request,
                                                                                AsyncHandler<UpdateUserSecurityProfilesRequest,UpdateUserSecurityProfilesResult> asyncHandler)

Description copied from interface: AmazonConnectAsync

Assigns the specified security profiles to the specified user.

Specified by:

updateUserSecurityProfilesAsync in interface AmazonConnectAsync

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the UpdateUserSecurityProfiles operation returned by the service.

See Also:

AWS API Documentation