com.amazonaws.services.connectcontactlens

Interface AmazonConnectContactLensAsync

All Superinterfaces:

AmazonConnectContactLens

All Known Implementing Classes:

AbstractAmazonConnectContactLensAsync, AmazonConnectContactLensAsyncClient

@Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public interface AmazonConnectContactLensAsync
extends AmazonConnectContactLens

Interface for accessing Amazon Connect Contact Lens asynchronously. Each asynchronous method will return a Java Future object representing the asynchronous operation; overloads which accept an AsyncHandler can be used to receive notification when an asynchronous operation completes.

Note: Do not directly implement this interface, new methods are added to it regularly. Extend from AbstractAmazonConnectContactLensAsync instead.

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

Field Summary

Fields inherited from interface com.amazonaws.services.connectcontactlens.AmazonConnectContactLens

ENDPOINT_PREFIX

Method Summary

Modifier and Type	Method and Description
Future<ListRealtimeContactAnalysisSegmentsResult>	listRealtimeContactAnalysisSegmentsAsync(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest) Provides a list of analysis segments for a real-time analysis session.
Future<ListRealtimeContactAnalysisSegmentsResult>	listRealtimeContactAnalysisSegmentsAsync(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest, AsyncHandler<ListRealtimeContactAnalysisSegmentsRequest,ListRealtimeContactAnalysisSegmentsResult> asyncHandler) Provides a list of analysis segments for a real-time analysis session.

Methods inherited from interface com.amazonaws.services.connectcontactlens.AmazonConnectContactLens

getCachedResponseMetadata, listRealtimeContactAnalysisSegments, shutdown

Method Detail

listRealtimeContactAnalysisSegmentsAsync

Future<ListRealtimeContactAnalysisSegmentsResult> listRealtimeContactAnalysisSegmentsAsync(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest)

Provides a list of analysis segments for a real-time analysis session.

Parameters:

listRealtimeContactAnalysisSegmentsRequest -

Returns:

A Java Future containing the result of the ListRealtimeContactAnalysisSegments operation returned by the service.

See Also:

AWS API Documentation

listRealtimeContactAnalysisSegmentsAsync

Future<ListRealtimeContactAnalysisSegmentsResult> listRealtimeContactAnalysisSegmentsAsync(ListRealtimeContactAnalysisSegmentsRequest listRealtimeContactAnalysisSegmentsRequest,
                                                                                           AsyncHandler<ListRealtimeContactAnalysisSegmentsRequest,ListRealtimeContactAnalysisSegmentsResult> asyncHandler)

Provides a list of analysis segments for a real-time analysis session.

Parameters:

listRealtimeContactAnalysisSegmentsRequest -

asyncHandler - Asynchronous callback handler for events in the lifecycle of the request. Users can provide an implementation of the callback methods in this interface to receive notification of successful or unsuccessful completion of the operation.

Returns:

A Java Future containing the result of the ListRealtimeContactAnalysisSegments operation returned by the service.

See Also:

AWS API Documentation