AmazonConnectClient (AWS SDK for Java

java.lang.Object
- com.amazonaws.AmazonWebServiceClient
- - com.amazonaws.services.connect.AmazonConnectClient

All Implemented Interfaces:

AmazonConnect

Direct Known Subclasses:

AmazonConnectAsyncClient
```
@ThreadSafe
 @Generated(value="com.amazonaws:aws-java-sdk-code-generator")
public class AmazonConnectClient
extends AmazonWebServiceClient
implements AmazonConnect
```
Client for accessing Amazon Connect. All service calls made using this client are blocking, and will not return until the service call completes.

Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer contact center and provide reliable customer engagement at any scale.

Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing. You can also resolve customer issues more efficiently by getting customers in touch with the appropriate agents.

There are limits to the number of Amazon Connect resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.

You can connect programmatically to an Amazon Web Services service by using an endpoint. For a list of Amazon Connect endpoints, see Amazon Connect Endpoints.

Field Summary
- Fields inherited from class com.amazonaws.AmazonWebServiceClient
  LOGGING_AWS_REQUEST_METRIC
- Fields inherited from interface com.amazonaws.services.connect.AmazonConnect
  ENDPOINT_PREFIX

Method Summary

All Methods Static Methods Instance Methods Concrete Methods
Modifier and Type	Method and Description
`ActivateEvaluationFormResult`	`activateEvaluationForm(ActivateEvaluationFormRequest request)` Activates an evaluation form in the specified Amazon Connect instance.
`AssociateApprovedOriginResult`	`associateApprovedOrigin(AssociateApprovedOriginRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociateBotResult`	`associateBot(AssociateBotRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociateDefaultVocabularyResult`	`associateDefaultVocabulary(AssociateDefaultVocabularyRequest request)` Associates an existing vocabulary as the default.
`AssociateInstanceStorageConfigResult`	`associateInstanceStorageConfig(AssociateInstanceStorageConfigRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociateLambdaFunctionResult`	`associateLambdaFunction(AssociateLambdaFunctionRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociateLexBotResult`	`associateLexBot(AssociateLexBotRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociatePhoneNumberContactFlowResult`	`associatePhoneNumberContactFlow(AssociatePhoneNumberContactFlowRequest request)` Associates a flow with a phone number claimed to your Amazon Connect instance.
`AssociateQueueQuickConnectsResult`	`associateQueueQuickConnects(AssociateQueueQuickConnectsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`AssociateRoutingProfileQueuesResult`	`associateRoutingProfileQueues(AssociateRoutingProfileQueuesRequest request)` Associates a set of queues with a routing profile.
`AssociateSecurityKeyResult`	`associateSecurityKey(AssociateSecurityKeyRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`static AmazonConnectClientBuilder`	`builder()`
`ClaimPhoneNumberResult`	`claimPhoneNumber(ClaimPhoneNumberRequest request)` Claims an available phone number to your Amazon Connect instance or traffic distribution group.
`CreateAgentStatusResult`	`createAgentStatus(CreateAgentStatusRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`CreateContactFlowResult`	`createContactFlow(CreateContactFlowRequest request)` Creates a flow for the specified Amazon Connect instance.
`CreateContactFlowModuleResult`	`createContactFlowModule(CreateContactFlowModuleRequest request)` Creates a flow module for the specified Amazon Connect instance.
`CreateEvaluationFormResult`	`createEvaluationForm(CreateEvaluationFormRequest request)` Creates an evaluation form in the specified Amazon Connect instance.
`CreateHoursOfOperationResult`	`createHoursOfOperation(CreateHoursOfOperationRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`CreateInstanceResult`	`createInstance(CreateInstanceRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`CreateIntegrationAssociationResult`	`createIntegrationAssociation(CreateIntegrationAssociationRequest request)` Creates an Amazon Web Services resource association with an Amazon Connect instance.
`CreateParticipantResult`	`createParticipant(CreateParticipantRequest request)` Adds a new participant into an on-going chat contact.
`CreatePromptResult`	`createPrompt(CreatePromptRequest request)` Creates a prompt.
`CreateQueueResult`	`createQueue(CreateQueueRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`CreateQuickConnectResult`	`createQuickConnect(CreateQuickConnectRequest request)` Creates a quick connect for the specified Amazon Connect instance.
`CreateRoutingProfileResult`	`createRoutingProfile(CreateRoutingProfileRequest request)` Creates a new routing profile.
`CreateRuleResult`	`createRule(CreateRuleRequest request)` Creates a rule for the specified Amazon Connect instance.
`CreateSecurityProfileResult`	`createSecurityProfile(CreateSecurityProfileRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`CreateTaskTemplateResult`	`createTaskTemplate(CreateTaskTemplateRequest request)` Creates a new task template in the specified Amazon Connect instance.
`CreateTrafficDistributionGroupResult`	`createTrafficDistributionGroup(CreateTrafficDistributionGroupRequest request)` Creates a traffic distribution group given an Amazon Connect instance that has been replicated.
`CreateUseCaseResult`	`createUseCase(CreateUseCaseRequest request)` Creates a use case for an integration association.
`CreateUserResult`	`createUser(CreateUserRequest request)` Creates a user account for the specified Amazon Connect instance.
`CreateUserHierarchyGroupResult`	`createUserHierarchyGroup(CreateUserHierarchyGroupRequest request)` Creates a new user hierarchy group.
`CreateVocabularyResult`	`createVocabulary(CreateVocabularyRequest request)` Creates a custom vocabulary associated with your Amazon Connect instance.
`DeactivateEvaluationFormResult`	`deactivateEvaluationForm(DeactivateEvaluationFormRequest request)` Deactivates an evaluation form in the specified Amazon Connect instance.
`DeleteContactEvaluationResult`	`deleteContactEvaluation(DeleteContactEvaluationRequest request)` Deletes a contact evaluation in the specified Amazon Connect instance.
`DeleteContactFlowResult`	`deleteContactFlow(DeleteContactFlowRequest request)` Deletes a flow for the specified Amazon Connect instance.
`DeleteContactFlowModuleResult`	`deleteContactFlowModule(DeleteContactFlowModuleRequest request)` Deletes the specified flow module.
`DeleteEvaluationFormResult`	`deleteEvaluationForm(DeleteEvaluationFormRequest request)` Deletes an evaluation form in the specified Amazon Connect instance.
`DeleteHoursOfOperationResult`	`deleteHoursOfOperation(DeleteHoursOfOperationRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DeleteInstanceResult`	`deleteInstance(DeleteInstanceRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DeleteIntegrationAssociationResult`	`deleteIntegrationAssociation(DeleteIntegrationAssociationRequest request)` Deletes an Amazon Web Services resource association from an Amazon Connect instance.
`DeletePromptResult`	`deletePrompt(DeletePromptRequest request)` Deletes a prompt.
`DeleteQueueResult`	`deleteQueue(DeleteQueueRequest request)` Deletes a queue.
`DeleteQuickConnectResult`	`deleteQuickConnect(DeleteQuickConnectRequest request)` Deletes a quick connect.
`DeleteRoutingProfileResult`	`deleteRoutingProfile(DeleteRoutingProfileRequest request)` Deletes a routing profile.
`DeleteRuleResult`	`deleteRule(DeleteRuleRequest request)` Deletes a rule for the specified Amazon Connect instance.
`DeleteSecurityProfileResult`	`deleteSecurityProfile(DeleteSecurityProfileRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DeleteTaskTemplateResult`	`deleteTaskTemplate(DeleteTaskTemplateRequest request)` Deletes the task template.
`DeleteTrafficDistributionGroupResult`	`deleteTrafficDistributionGroup(DeleteTrafficDistributionGroupRequest request)` Deletes a traffic distribution group.
`DeleteUseCaseResult`	`deleteUseCase(DeleteUseCaseRequest request)` Deletes a use case from an integration association.
`DeleteUserResult`	`deleteUser(DeleteUserRequest request)` Deletes a user account from the specified Amazon Connect instance.
`DeleteUserHierarchyGroupResult`	`deleteUserHierarchyGroup(DeleteUserHierarchyGroupRequest request)` Deletes an existing user hierarchy group.
`DeleteVocabularyResult`	`deleteVocabulary(DeleteVocabularyRequest request)` Deletes the vocabulary that has the given identifier.
`DescribeAgentStatusResult`	`describeAgentStatus(DescribeAgentStatusRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeContactResult`	`describeContact(DescribeContactRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeContactEvaluationResult`	`describeContactEvaluation(DescribeContactEvaluationRequest request)` Describes a contact evaluation in the specified Amazon Connect instance.
`DescribeContactFlowResult`	`describeContactFlow(DescribeContactFlowRequest request)` Describes the specified flow.
`DescribeContactFlowModuleResult`	`describeContactFlowModule(DescribeContactFlowModuleRequest request)` Describes the specified flow module.
`DescribeEvaluationFormResult`	`describeEvaluationForm(DescribeEvaluationFormRequest request)` Describes an evaluation form in the specified Amazon Connect instance.
`DescribeHoursOfOperationResult`	`describeHoursOfOperation(DescribeHoursOfOperationRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeInstanceResult`	`describeInstance(DescribeInstanceRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeInstanceAttributeResult`	`describeInstanceAttribute(DescribeInstanceAttributeRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeInstanceStorageConfigResult`	`describeInstanceStorageConfig(DescribeInstanceStorageConfigRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribePhoneNumberResult`	`describePhoneNumber(DescribePhoneNumberRequest request)` Gets details and status of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.
`DescribePromptResult`	`describePrompt(DescribePromptRequest request)` Describes the prompt.
`DescribeQueueResult`	`describeQueue(DescribeQueueRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeQuickConnectResult`	`describeQuickConnect(DescribeQuickConnectRequest request)` Describes the quick connect.
`DescribeRoutingProfileResult`	`describeRoutingProfile(DescribeRoutingProfileRequest request)` Describes the specified routing profile.
`DescribeRuleResult`	`describeRule(DescribeRuleRequest request)` Describes a rule for the specified Amazon Connect instance.
`DescribeSecurityProfileResult`	`describeSecurityProfile(DescribeSecurityProfileRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DescribeTrafficDistributionGroupResult`	`describeTrafficDistributionGroup(DescribeTrafficDistributionGroupRequest request)` Gets details and status of a traffic distribution group.
`DescribeUserResult`	`describeUser(DescribeUserRequest request)` Describes the specified user account.
`DescribeUserHierarchyGroupResult`	`describeUserHierarchyGroup(DescribeUserHierarchyGroupRequest request)` Describes the specified hierarchy group.
`DescribeUserHierarchyStructureResult`	`describeUserHierarchyStructure(DescribeUserHierarchyStructureRequest request)` Describes the hierarchy structure of the specified Amazon Connect instance.
`DescribeVocabularyResult`	`describeVocabulary(DescribeVocabularyRequest request)` Describes the specified vocabulary.
`DisassociateApprovedOriginResult`	`disassociateApprovedOrigin(DisassociateApprovedOriginRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociateBotResult`	`disassociateBot(DisassociateBotRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociateInstanceStorageConfigResult`	`disassociateInstanceStorageConfig(DisassociateInstanceStorageConfigRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociateLambdaFunctionResult`	`disassociateLambdaFunction(DisassociateLambdaFunctionRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociateLexBotResult`	`disassociateLexBot(DisassociateLexBotRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociatePhoneNumberContactFlowResult`	`disassociatePhoneNumberContactFlow(DisassociatePhoneNumberContactFlowRequest request)` Removes the flow association from a phone number claimed to your Amazon Connect instance.
`DisassociateQueueQuickConnectsResult`	`disassociateQueueQuickConnects(DisassociateQueueQuickConnectsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DisassociateRoutingProfileQueuesResult`	`disassociateRoutingProfileQueues(DisassociateRoutingProfileQueuesRequest request)` Disassociates a set of queues from a routing profile.
`DisassociateSecurityKeyResult`	`disassociateSecurityKey(DisassociateSecurityKeyRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`DismissUserContactResult`	`dismissUserContact(DismissUserContactRequest request)` Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact.
`ResponseMetadata`	`getCachedResponseMetadata(AmazonWebServiceRequest request)` Returns additional metadata for a previously executed successful, request, typically used for debugging issues where a service isn't acting as expected.
`GetContactAttributesResult`	`getContactAttributes(GetContactAttributesRequest request)` Retrieves the contact attributes for the specified contact.
`GetCurrentMetricDataResult`	`getCurrentMetricData(GetCurrentMetricDataRequest request)` Gets the real-time metric data from the specified Amazon Connect instance.
`GetCurrentUserDataResult`	`getCurrentUserData(GetCurrentUserDataRequest request)` Gets the real-time active user data from the specified Amazon Connect instance.
`GetFederationTokenResult`	`getFederationToken(GetFederationTokenRequest request)` Retrieves a token for federation.
`GetMetricDataResult`	`getMetricData(GetMetricDataRequest request)` Gets historical metric data from the specified Amazon Connect instance.
`GetMetricDataV2Result`	`getMetricDataV2(GetMetricDataV2Request request)` Gets metric data from the specified Amazon Connect instance.
`GetPromptFileResult`	`getPromptFile(GetPromptFileRequest request)` Gets the prompt file.
`GetTaskTemplateResult`	`getTaskTemplate(GetTaskTemplateRequest request)` Gets details about a specific task template in the specified Amazon Connect instance.
`GetTrafficDistributionResult`	`getTrafficDistribution(GetTrafficDistributionRequest request)` Retrieves the current traffic distribution for a given traffic distribution group.
`ListAgentStatusesResult`	`listAgentStatuses(ListAgentStatusesRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListApprovedOriginsResult`	`listApprovedOrigins(ListApprovedOriginsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListBotsResult`	`listBots(ListBotsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListContactEvaluationsResult`	`listContactEvaluations(ListContactEvaluationsRequest request)` Lists contact evaluations in the specified Amazon Connect instance.
`ListContactFlowModulesResult`	`listContactFlowModules(ListContactFlowModulesRequest request)` Provides information about the flow modules for the specified Amazon Connect instance.
`ListContactFlowsResult`	`listContactFlows(ListContactFlowsRequest request)` Provides information about the flows for the specified Amazon Connect instance.
`ListContactReferencesResult`	`listContactReferences(ListContactReferencesRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListDefaultVocabulariesResult`	`listDefaultVocabularies(ListDefaultVocabulariesRequest request)` Lists the default vocabularies for the specified Amazon Connect instance.
`ListEvaluationFormsResult`	`listEvaluationForms(ListEvaluationFormsRequest request)` Lists evaluation forms in the specified Amazon Connect instance.
`ListEvaluationFormVersionsResult`	`listEvaluationFormVersions(ListEvaluationFormVersionsRequest request)` Lists versions of an evaluation form in the specified Amazon Connect instance.
`ListHoursOfOperationsResult`	`listHoursOfOperations(ListHoursOfOperationsRequest request)` Provides information about the hours of operation for the specified Amazon Connect instance.
`ListInstanceAttributesResult`	`listInstanceAttributes(ListInstanceAttributesRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListInstancesResult`	`listInstances(ListInstancesRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListInstanceStorageConfigsResult`	`listInstanceStorageConfigs(ListInstanceStorageConfigsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListIntegrationAssociationsResult`	`listIntegrationAssociations(ListIntegrationAssociationsRequest request)` Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.
`ListLambdaFunctionsResult`	`listLambdaFunctions(ListLambdaFunctionsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListLexBotsResult`	`listLexBots(ListLexBotsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListPhoneNumbersResult`	`listPhoneNumbers(ListPhoneNumbersRequest request)` Provides information about the phone numbers for the specified Amazon Connect instance.
`ListPhoneNumbersV2Result`	`listPhoneNumbersV2(ListPhoneNumbersV2Request request)` Lists phone numbers claimed to your Amazon Connect instance or traffic distribution group.
`ListPromptsResult`	`listPrompts(ListPromptsRequest request)` Provides information about the prompts for the specified Amazon Connect instance.
`ListQueueQuickConnectsResult`	`listQueueQuickConnects(ListQueueQuickConnectsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListQueuesResult`	`listQueues(ListQueuesRequest request)` Provides information about the queues for the specified Amazon Connect instance.
`ListQuickConnectsResult`	`listQuickConnects(ListQuickConnectsRequest request)` Provides information about the quick connects for the specified Amazon Connect instance.
`ListRoutingProfileQueuesResult`	`listRoutingProfileQueues(ListRoutingProfileQueuesRequest request)` Lists the queues associated with a routing profile.
`ListRoutingProfilesResult`	`listRoutingProfiles(ListRoutingProfilesRequest request)` Provides summary information about the routing profiles for the specified Amazon Connect instance.
`ListRulesResult`	`listRules(ListRulesRequest request)` List all rules for the specified Amazon Connect instance.
`ListSecurityKeysResult`	`listSecurityKeys(ListSecurityKeysRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListSecurityProfilePermissionsResult`	`listSecurityProfilePermissions(ListSecurityProfilePermissionsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`ListSecurityProfilesResult`	`listSecurityProfiles(ListSecurityProfilesRequest request)` Provides summary information about the security profiles for the specified Amazon Connect instance.
`ListTagsForResourceResult`	`listTagsForResource(ListTagsForResourceRequest request)` Lists the tags for the specified resource.
`ListTaskTemplatesResult`	`listTaskTemplates(ListTaskTemplatesRequest request)` Lists task templates for the specified Amazon Connect instance.
`ListTrafficDistributionGroupsResult`	`listTrafficDistributionGroups(ListTrafficDistributionGroupsRequest request)` Lists traffic distribution groups.
`ListUseCasesResult`	`listUseCases(ListUseCasesRequest request)` Lists the use cases for the integration association.
`ListUserHierarchyGroupsResult`	`listUserHierarchyGroups(ListUserHierarchyGroupsRequest request)` Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
`ListUsersResult`	`listUsers(ListUsersRequest request)` Provides summary information about the users for the specified Amazon Connect instance.
`MonitorContactResult`	`monitorContact(MonitorContactRequest request)` Initiates silent monitoring of a contact.
`PutUserStatusResult`	`putUserStatus(PutUserStatusRequest request)` Changes the current status of a user or agent in Amazon Connect.
`ReleasePhoneNumberResult`	`releasePhoneNumber(ReleasePhoneNumberRequest request)` Releases a phone number previously claimed to an Amazon Connect instance or traffic distribution group.
`ReplicateInstanceResult`	`replicateInstance(ReplicateInstanceRequest request)` Replicates an Amazon Connect instance in the specified Amazon Web Services Region.
`ResumeContactRecordingResult`	`resumeContactRecording(ResumeContactRecordingRequest request)` When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call or screen.
`SearchAvailablePhoneNumbersResult`	`searchAvailablePhoneNumbers(SearchAvailablePhoneNumbersRequest request)` Searches for available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group.
`SearchHoursOfOperationsResult`	`searchHoursOfOperations(SearchHoursOfOperationsRequest request)` Searches the hours of operation in an Amazon Connect instance, with optional filtering.
`SearchPromptsResult`	`searchPrompts(SearchPromptsRequest request)` Searches prompts in an Amazon Connect instance, with optional filtering.
`SearchQueuesResult`	`searchQueues(SearchQueuesRequest request)` Searches queues in an Amazon Connect instance, with optional filtering.
`SearchQuickConnectsResult`	`searchQuickConnects(SearchQuickConnectsRequest request)` Searches quick connects in an Amazon Connect instance, with optional filtering.
`SearchResourceTagsResult`	`searchResourceTags(SearchResourceTagsRequest request)` Searches tags used in an Amazon Connect instance using optional search criteria.
`SearchRoutingProfilesResult`	`searchRoutingProfiles(SearchRoutingProfilesRequest request)` Searches routing profiles in an Amazon Connect instance, with optional filtering.
`SearchSecurityProfilesResult`	`searchSecurityProfiles(SearchSecurityProfilesRequest request)` Searches security profiles in an Amazon Connect instance, with optional filtering.
`SearchUsersResult`	`searchUsers(SearchUsersRequest request)` Searches users in an Amazon Connect instance, with optional filtering.
`SearchVocabulariesResult`	`searchVocabularies(SearchVocabulariesRequest request)` Searches for vocabularies within a specific Amazon Connect instance using `State`, `NameStartsWith`, and `LanguageCode`.
`void`	`shutdown()` Shuts down this client object, releasing any resources that might be held open.
`StartChatContactResult`	`startChatContact(StartChatContactRequest request)` Initiates a flow to start a new chat for the customer.
`StartContactEvaluationResult`	`startContactEvaluation(StartContactEvaluationRequest request)` Starts an empty evaluation in the specified Amazon Connect instance, using the given evaluation form for the particular contact.
`StartContactRecordingResult`	`startContactRecording(StartContactRecordingRequest request)` Starts recording the contact:
`StartContactStreamingResult`	`startContactStreaming(StartContactStreamingRequest request)` Initiates real-time message streaming for a new chat contact.
`StartOutboundVoiceContactResult`	`startOutboundVoiceContact(StartOutboundVoiceContactRequest request)` Places an outbound call to a contact, and then initiates the flow.
`StartTaskContactResult`	`startTaskContact(StartTaskContactRequest request)` Initiates a flow to start a new task.
`StopContactResult`	`stopContact(StopContactRequest request)` Ends the specified contact.
`StopContactRecordingResult`	`stopContactRecording(StopContactRecordingRequest request)` Stops recording a call when a contact is being recorded.
`StopContactStreamingResult`	`stopContactStreaming(StopContactStreamingRequest request)` Ends message streaming on a specified contact.
`SubmitContactEvaluationResult`	`submitContactEvaluation(SubmitContactEvaluationRequest request)` Submits a contact evaluation in the specified Amazon Connect instance.
`SuspendContactRecordingResult`	`suspendContactRecording(SuspendContactRecordingRequest request)` When a contact is being recorded, this API suspends recording the call or screen.
`TagResourceResult`	`tagResource(TagResourceRequest request)` Adds the specified tags to the specified resource.
`TransferContactResult`	`transferContact(TransferContactRequest request)` Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created.
`UntagResourceResult`	`untagResource(UntagResourceRequest request)` Removes the specified tags from the specified resource.
`UpdateAgentStatusResult`	`updateAgentStatus(UpdateAgentStatusRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateContactResult`	`updateContact(UpdateContactRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateContactAttributesResult`	`updateContactAttributes(UpdateContactAttributesRequest request)` Creates or updates user-defined contact attributes associated with the specified contact.
`UpdateContactEvaluationResult`	`updateContactEvaluation(UpdateContactEvaluationRequest request)` Updates details about a contact evaluation in the specified Amazon Connect instance.
`UpdateContactFlowContentResult`	`updateContactFlowContent(UpdateContactFlowContentRequest request)` Updates the specified flow.
`UpdateContactFlowMetadataResult`	`updateContactFlowMetadata(UpdateContactFlowMetadataRequest request)` Updates metadata about specified flow.
`UpdateContactFlowModuleContentResult`	`updateContactFlowModuleContent(UpdateContactFlowModuleContentRequest request)` Updates specified flow module for the specified Amazon Connect instance.
`UpdateContactFlowModuleMetadataResult`	`updateContactFlowModuleMetadata(UpdateContactFlowModuleMetadataRequest request)` Updates metadata about specified flow module.
`UpdateContactFlowNameResult`	`updateContactFlowName(UpdateContactFlowNameRequest request)` The name of the flow.
`UpdateContactScheduleResult`	`updateContactSchedule(UpdateContactScheduleRequest request)` Updates the scheduled time of a task contact that is already scheduled.
`UpdateEvaluationFormResult`	`updateEvaluationForm(UpdateEvaluationFormRequest request)` Updates details about a specific evaluation form version in the specified Amazon Connect instance.
`UpdateHoursOfOperationResult`	`updateHoursOfOperation(UpdateHoursOfOperationRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateInstanceAttributeResult`	`updateInstanceAttribute(UpdateInstanceAttributeRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateInstanceStorageConfigResult`	`updateInstanceStorageConfig(UpdateInstanceStorageConfigRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateParticipantRoleConfigResult`	`updateParticipantRoleConfig(UpdateParticipantRoleConfigRequest request)` Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness.
`UpdatePhoneNumberResult`	`updatePhoneNumber(UpdatePhoneNumberRequest request)` Updates your claimed phone number from its current Amazon Connect instance or traffic distribution group to another Amazon Connect instance or traffic distribution group in the same Amazon Web Services Region.
`UpdatePromptResult`	`updatePrompt(UpdatePromptRequest request)` Updates a prompt.
`UpdateQueueHoursOfOperationResult`	`updateQueueHoursOfOperation(UpdateQueueHoursOfOperationRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateQueueMaxContactsResult`	`updateQueueMaxContacts(UpdateQueueMaxContactsRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateQueueNameResult`	`updateQueueName(UpdateQueueNameRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateQueueOutboundCallerConfigResult`	`updateQueueOutboundCallerConfig(UpdateQueueOutboundCallerConfigRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateQueueStatusResult`	`updateQueueStatus(UpdateQueueStatusRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateQuickConnectConfigResult`	`updateQuickConnectConfig(UpdateQuickConnectConfigRequest request)` Updates the configuration settings for the specified quick connect.
`UpdateQuickConnectNameResult`	`updateQuickConnectName(UpdateQuickConnectNameRequest request)` Updates the name and description of a quick connect.
`UpdateRoutingProfileAgentAvailabilityTimerResult`	`updateRoutingProfileAgentAvailabilityTimer(UpdateRoutingProfileAgentAvailabilityTimerRequest request)` Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
`UpdateRoutingProfileConcurrencyResult`	`updateRoutingProfileConcurrency(UpdateRoutingProfileConcurrencyRequest request)` Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
`UpdateRoutingProfileDefaultOutboundQueueResult`	`updateRoutingProfileDefaultOutboundQueue(UpdateRoutingProfileDefaultOutboundQueueRequest request)` Updates the default outbound queue of a routing profile.
`UpdateRoutingProfileNameResult`	`updateRoutingProfileName(UpdateRoutingProfileNameRequest request)` Updates the name and description of a routing profile.
`UpdateRoutingProfileQueuesResult`	`updateRoutingProfileQueues(UpdateRoutingProfileQueuesRequest request)` Updates the properties associated with a set of queues for a routing profile.
`UpdateRuleResult`	`updateRule(UpdateRuleRequest request)` Updates a rule for the specified Amazon Connect instance.
`UpdateSecurityProfileResult`	`updateSecurityProfile(UpdateSecurityProfileRequest request)` This API is in preview release for Amazon Connect and is subject to change.
`UpdateTaskTemplateResult`	`updateTaskTemplate(UpdateTaskTemplateRequest request)` Updates details about a specific task template in the specified Amazon Connect instance.
`UpdateTrafficDistributionResult`	`updateTrafficDistribution(UpdateTrafficDistributionRequest request)` Updates the traffic distribution for a given traffic distribution group.
`UpdateUserHierarchyResult`	`updateUserHierarchy(UpdateUserHierarchyRequest request)` Assigns the specified hierarchy group to the specified user.
`UpdateUserHierarchyGroupNameResult`	`updateUserHierarchyGroupName(UpdateUserHierarchyGroupNameRequest request)` Updates the name of the user hierarchy group.
`UpdateUserHierarchyStructureResult`	`updateUserHierarchyStructure(UpdateUserHierarchyStructureRequest request)` Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.
`UpdateUserIdentityInfoResult`	`updateUserIdentityInfo(UpdateUserIdentityInfoRequest request)` Updates the identity information for the specified user.
`UpdateUserPhoneConfigResult`	`updateUserPhoneConfig(UpdateUserPhoneConfigRequest request)` Updates the phone configuration settings for the specified user.
`UpdateUserRoutingProfileResult`	`updateUserRoutingProfile(UpdateUserRoutingProfileRequest request)` Assigns the specified routing profile to the specified user.
`UpdateUserSecurityProfilesResult`	`updateUserSecurityProfiles(UpdateUserSecurityProfilesRequest request)` Assigns the specified security profiles to the specified user.

Methods inherited from class java.lang.Object
equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

- Method Detail
  - builder
```
public static AmazonConnectClientBuilder builder()
```
  - activateEvaluationForm
```
public ActivateEvaluationFormResult activateEvaluationForm(ActivateEvaluationFormRequest request)
```
    Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.
    
    Specified by:
    
    activateEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    activateEvaluationFormRequest -
    
    Returns:
    
    Result of the ActivateEvaluationForm operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - associateApprovedOrigin
```
public AssociateApprovedOriginResult associateApprovedOrigin(AssociateApprovedOriginRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Associates an approved origin to an Amazon Connect instance.
    
    Specified by:
    
    associateApprovedOrigin in interface AmazonConnect
    
    Parameters:
    
    associateApprovedOriginRequest -
    
    Returns:
    
    Result of the AssociateApprovedOrigin operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - associateBot
```
public AssociateBotResult associateBot(AssociateBotRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.
    
    Specified by:
    
    associateBot in interface AmazonConnect
    
    Parameters:
    
    associateBotRequest -
    
    Returns:
    
    Result of the AssociateBot operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - associateDefaultVocabulary
```
public AssociateDefaultVocabularyResult associateDefaultVocabulary(AssociateDefaultVocabularyRequest request)
```
    Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.
    
    Specified by:
    
    associateDefaultVocabulary in interface AmazonConnect
    
    Parameters:
    
    associateDefaultVocabularyRequest -
    
    Returns:
    
    Result of the AssociateDefaultVocabulary operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - associateInstanceStorageConfig
```
public AssociateInstanceStorageConfigResult associateInstanceStorageConfig(AssociateInstanceStorageConfigRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts.
    
    This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.
    
    Specified by:
    
    associateInstanceStorageConfig in interface AmazonConnect
    
    Parameters:
    
    associateInstanceStorageConfigRequest -
    
    Returns:
    
    Result of the AssociateInstanceStorageConfig operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - associateLambdaFunction
```
public AssociateLambdaFunctionResult associateLambdaFunction(AssociateLambdaFunctionRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Allows the specified Amazon Connect instance to access the specified Lambda function.
    
    Specified by:
    
    associateLambdaFunction in interface AmazonConnect
    
    Parameters:
    
    associateLambdaFunctionRequest -
    
    Returns:
    
    Result of the AssociateLambdaFunction operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - associateLexBot
```
public AssociateLexBotResult associateLexBot(AssociateLexBotRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots.
    
    Specified by:
    
    associateLexBot in interface AmazonConnect
    
    Parameters:
    
    associateLexBotRequest -
    
    Returns:
    
    Result of the AssociateLexBot operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - associatePhoneNumberContactFlow
```
public AssociatePhoneNumberContactFlowResult associatePhoneNumberContactFlow(AssociatePhoneNumberContactFlowRequest request)
```
    Associates a flow with a phone number claimed to your Amazon Connect instance.
    
    If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
    
    Specified by:
    
    associatePhoneNumberContactFlow in interface AmazonConnect
    
    Parameters:
    
    associatePhoneNumberContactFlowRequest -
    
    Returns:
    
    Result of the AssociatePhoneNumberContactFlow operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - associateQueueQuickConnects
```
public AssociateQueueQuickConnectsResult associateQueueQuickConnects(AssociateQueueQuickConnectsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Associates a set of quick connects with a queue.
    
    Specified by:
    
    associateQueueQuickConnects in interface AmazonConnect
    
    Parameters:
    
    associateQueueQuickConnectsRequest -
    
    Returns:
    
    Result of the AssociateQueueQuickConnects operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - associateRoutingProfileQueues
```
public AssociateRoutingProfileQueuesResult associateRoutingProfileQueues(AssociateRoutingProfileQueuesRequest request)
```
    Associates a set of queues with a routing profile.
    
    Specified by:
    
    associateRoutingProfileQueues in interface AmazonConnect
    
    Parameters:
    
    associateRoutingProfileQueuesRequest -
    
    Returns:
    
    Result of the AssociateRoutingProfileQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - associateSecurityKey
```
public AssociateSecurityKeyResult associateSecurityKey(AssociateSecurityKeyRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Associates a security key to the instance.
    
    Specified by:
    
    associateSecurityKey in interface AmazonConnect
    
    Parameters:
    
    associateSecurityKeyRequest -
    
    Returns:
    
    Result of the AssociateSecurityKey operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - claimPhoneNumber
```
public ClaimPhoneNumberResult claimPhoneNumber(ClaimPhoneNumberRequest request)
```
    Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created.
    
    For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide.
    
    You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation.
    
    If you plan to claim and release numbers frequently during a 30 day period, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until 30 days past the oldest number released has expired.
    
    By default you can claim and release up to 200% of your maximum number of active phone numbers during any 30 day period. If you claim and release phone numbers using the UI or API during a rolling 30 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 30 days past the oldest number released has expired.
    
    For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 30 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.
    
    Specified by:
    
    claimPhoneNumber in interface AmazonConnect
    
    Parameters:
    
    claimPhoneNumberRequest -
    
    Returns:
    
    Result of the ClaimPhoneNumber operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    IdempotencyException - An entity with the same name already exists.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - createAgentStatus
```
public CreateAgentStatusResult createAgentStatus(CreateAgentStatusRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Creates an agent status for the specified Amazon Connect instance.
    
    Specified by:
    
    createAgentStatus in interface AmazonConnect
    
    Parameters:
    
    createAgentStatusRequest -
    
    Returns:
    
    Result of the CreateAgentStatus operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createContactFlow
```
public CreateContactFlowResult createContactFlow(CreateContactFlowRequest request)
```
    Creates a flow for the specified Amazon Connect instance.
    
    You can also create and update flows using the Amazon Connect Flow language.
    
    Specified by:
    
    createContactFlow in interface AmazonConnect
    
    Parameters:
    
    createContactFlowRequest -
    
    Returns:
    
    Result of the CreateContactFlow operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidContactFlowException - The flow is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createContactFlowModule
```
public CreateContactFlowModuleResult createContactFlowModule(CreateContactFlowModuleRequest request)
```
    Creates a flow module for the specified Amazon Connect instance.
    
    Specified by:
    
    createContactFlowModule in interface AmazonConnect
    
    Parameters:
    
    createContactFlowModuleRequest -
    
    Returns:
    
    Result of the CreateContactFlowModule operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidContactFlowModuleException - The problems with the module. Please fix before trying again.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    IdempotencyException - An entity with the same name already exists.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createEvaluationForm
```
public CreateEvaluationFormResult createEvaluationForm(CreateEvaluationFormRequest request)
```
    Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.
    
    Specified by:
    
    createEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    createEvaluationFormRequest -
    
    Returns:
    
    Result of the CreateEvaluationForm operation returned by the service.
    
    Throws:
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - createHoursOfOperation
```
public CreateHoursOfOperationResult createHoursOfOperation(CreateHoursOfOperationRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Creates hours of operation.
    
    Specified by:
    
    createHoursOfOperation in interface AmazonConnect
    
    Parameters:
    
    createHoursOfOperationRequest -
    
    Returns:
    
    Result of the CreateHoursOfOperation operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createInstance
```
public CreateInstanceResult createInstance(CreateInstanceRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect.
    
    Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
    
    Specified by:
    
    createInstance in interface AmazonConnect
    
    Parameters:
    
    createInstanceRequest -
    
    Returns:
    
    Result of the CreateInstance operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createIntegrationAssociation
```
public CreateIntegrationAssociationResult createIntegrationAssociation(CreateIntegrationAssociationRequest request)
```
    Creates an Amazon Web Services resource association with an Amazon Connect instance.
    
    Specified by:
    
    createIntegrationAssociation in interface AmazonConnect
    
    Parameters:
    
    createIntegrationAssociationRequest -
    
    Returns:
    
    Result of the CreateIntegrationAssociation operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - createParticipant
```
public CreateParticipantResult createParticipant(CreateParticipantRequest request)
```
    Adds a new participant into an on-going chat contact. For more information, see Customize chat flow experiences by integrating custom participants.
    
    Specified by:
    
    createParticipant in interface AmazonConnect
    
    Parameters:
    
    createParticipantRequest -
    
    Returns:
    
    Result of the CreateParticipant operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - createPrompt
```
public CreatePromptResult createPrompt(CreatePromptRequest request)
```
    Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator's Guide.
    
    Specified by:
    
    createPrompt in interface AmazonConnect
    
    Parameters:
    
    createPromptRequest -
    
    Returns:
    
    Result of the CreatePrompt operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createQueue
```
public CreateQueueResult createQueue(CreateQueueRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Creates a new queue for the specified Amazon Connect instance.
    
    If the number being used in the input is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the OutboundCallerIdNumberId value of the OutboundCallerConfig request body parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
    
    Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API.
    
    Specified by:
    
    createQueue in interface AmazonConnect
    
    Parameters:
    
    createQueueRequest -
    
    Returns:
    
    Result of the CreateQueue operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createQuickConnect
```
public CreateQuickConnectResult createQuickConnect(CreateQuickConnectRequest request)
```
    Creates a quick connect for the specified Amazon Connect instance.
    
    Specified by:
    
    createQuickConnect in interface AmazonConnect
    
    Parameters:
    
    createQuickConnectRequest -
    
    Returns:
    
    Result of the CreateQuickConnect operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createRoutingProfile
```
public CreateRoutingProfileResult createRoutingProfile(CreateRoutingProfileRequest request)
```
    Creates a new routing profile.
    
    Specified by:
    
    createRoutingProfile in interface AmazonConnect
    
    Parameters:
    
    createRoutingProfileRequest -
    
    Returns:
    
    Result of the CreateRoutingProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createRule
```
public CreateRuleResult createRule(CreateRuleRequest request)
```
    Creates a rule for the specified Amazon Connect instance.
    
    Use the Rules Function language to code conditions for the rule.
    
    Specified by:
    
    createRule in interface AmazonConnect
    
    Parameters:
    
    createRuleRequest -
    
    Returns:
    
    Result of the CreateRule operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceConflictException - A resource already has that name.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - createSecurityProfile
```
public CreateSecurityProfileResult createSecurityProfile(CreateSecurityProfileRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Creates a security profile.
    
    Specified by:
    
    createSecurityProfile in interface AmazonConnect
    
    Parameters:
    
    createSecurityProfileRequest -
    
    Returns:
    
    Result of the CreateSecurityProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createTaskTemplate
```
public CreateTaskTemplateResult createTaskTemplate(CreateTaskTemplateRequest request)
```
    Creates a new task template in the specified Amazon Connect instance.
    
    Specified by:
    
    createTaskTemplate in interface AmazonConnect
    
    Parameters:
    
    createTaskTemplateRequest -
    
    Returns:
    
    Result of the CreateTaskTemplate operation returned by the service.
    
    Throws:
    
    PropertyValidationException - The property is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createTrafficDistributionGroup
```
public CreateTrafficDistributionGroupResult createTrafficDistributionGroup(CreateTrafficDistributionGroupRequest request)
```
    Creates a traffic distribution group given an Amazon Connect instance that has been replicated.
    
    For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    createTrafficDistributionGroup in interface AmazonConnect
    
    Parameters:
    
    createTrafficDistributionGroupRequest -
    
    Returns:
    
    Result of the CreateTrafficDistributionGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    ResourceNotReadyException - The resource is not ready.
    
    See Also:
    
    AWS API Documentation
  - createUseCase
```
public CreateUseCaseResult createUseCase(CreateUseCaseRequest request)
```
    Creates a use case for an integration association.
    
    Specified by:
    
    createUseCase in interface AmazonConnect
    
    Parameters:
    
    createUseCaseRequest -
    
    Returns:
    
    Result of the CreateUseCase operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - createUser
```
public CreateUserResult createUser(CreateUserRequest request)
```
    Creates a user account for the specified Amazon Connect instance.
    
    For information about how to create user accounts using the Amazon Connect console, see Add Users in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    createUser in interface AmazonConnect
    
    Parameters:
    
    createUserRequest -
    
    Returns:
    
    Result of the CreateUser operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createUserHierarchyGroup
```
public CreateUserHierarchyGroupResult createUserHierarchyGroup(CreateUserHierarchyGroupRequest request)
```
    Creates a new user hierarchy group.
    
    Specified by:
    
    createUserHierarchyGroup in interface AmazonConnect
    
    Parameters:
    
    createUserHierarchyGroupRequest -
    
    Returns:
    
    Result of the CreateUserHierarchyGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - createVocabulary
```
public CreateVocabularyResult createVocabulary(CreateVocabularyRequest request)
```
    Creates a custom vocabulary associated with your Amazon Connect instance. You can set a custom vocabulary to be your default vocabulary for a given language. Contact Lens for Amazon Connect uses the default vocabulary in post-call and real-time contact analysis sessions for that language.
    
    Specified by:
    
    createVocabulary in interface AmazonConnect
    
    Parameters:
    
    createVocabularyRequest -
    
    Returns:
    
    Result of the CreateVocabulary operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceConflictException - A resource already has that name.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - deactivateEvaluationForm
```
public DeactivateEvaluationFormResult deactivateEvaluationForm(DeactivateEvaluationFormRequest request)
```
    Deactivates an evaluation form in the specified Amazon Connect instance. After a form is deactivated, it is no longer available for users to start new evaluations based on the form.
    
    Specified by:
    
    deactivateEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    deactivateEvaluationFormRequest -
    
    Returns:
    
    Result of the DeactivateEvaluationForm operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - deleteContactEvaluation
```
public DeleteContactEvaluationResult deleteContactEvaluation(DeleteContactEvaluationRequest request)
```
    Deletes a contact evaluation in the specified Amazon Connect instance.
    
    Specified by:
    
    deleteContactEvaluation in interface AmazonConnect
    
    Parameters:
    
    deleteContactEvaluationRequest -
    
    Returns:
    
    Result of the DeleteContactEvaluation operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - deleteContactFlow
```
public DeleteContactFlowResult deleteContactFlow(DeleteContactFlowRequest request)
```
    Deletes a flow for the specified Amazon Connect instance.
    
    Specified by:
    
    deleteContactFlow in interface AmazonConnect
    
    Parameters:
    
    deleteContactFlowRequest -
    
    Returns:
    
    Result of the DeleteContactFlow operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - deleteContactFlowModule
```
public DeleteContactFlowModuleResult deleteContactFlowModule(DeleteContactFlowModuleRequest request)
```
    Deletes the specified flow module.
    
    Specified by:
    
    deleteContactFlowModule in interface AmazonConnect
    
    Parameters:
    
    deleteContactFlowModuleRequest -
    
    Returns:
    
    Result of the DeleteContactFlowModule operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteEvaluationForm
```
public DeleteEvaluationFormResult deleteEvaluationForm(DeleteEvaluationFormRequest request)
```
    Deletes an evaluation form in the specified Amazon Connect instance.
    - If the version property is provided, only the specified version of the evaluation form is deleted.
    - If no version is provided, then the full form (all versions) is deleted.
    Specified by:
    
    deleteEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    deleteEvaluationFormRequest -
    
    Returns:
    
    Result of the DeleteEvaluationForm operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - deleteHoursOfOperation
```
public DeleteHoursOfOperationResult deleteHoursOfOperation(DeleteHoursOfOperationRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Deletes an hours of operation.
    
    Specified by:
    
    deleteHoursOfOperation in interface AmazonConnect
    
    Parameters:
    
    deleteHoursOfOperationRequest -
    
    Returns:
    
    Result of the DeleteHoursOfOperation operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteInstance
```
public DeleteInstanceResult deleteInstance(DeleteInstanceRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Deletes the Amazon Connect instance.
    
    Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.
    
    Specified by:
    
    deleteInstance in interface AmazonConnect
    
    Parameters:
    
    deleteInstanceRequest -
    
    Returns:
    
    Result of the DeleteInstance operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    See Also:
    
    AWS API Documentation
  - deleteIntegrationAssociation
```
public DeleteIntegrationAssociationResult deleteIntegrationAssociation(DeleteIntegrationAssociationRequest request)
```
    Deletes an Amazon Web Services resource association from an Amazon Connect instance. The association must not have any use cases associated with it.
    
    Specified by:
    
    deleteIntegrationAssociation in interface AmazonConnect
    
    Parameters:
    
    deleteIntegrationAssociationRequest -
    
    Returns:
    
    Result of the DeleteIntegrationAssociation operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - deletePrompt
```
public DeletePromptResult deletePrompt(DeletePromptRequest request)
```
    Deletes a prompt.
    
    Specified by:
    
    deletePrompt in interface AmazonConnect
    
    Parameters:
    
    deletePromptRequest -
    
    Returns:
    
    Result of the DeletePrompt operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteQueue
```
public DeleteQueueResult deleteQueue(DeleteQueueRequest request)
```
    Deletes a queue.
    
    Specified by:
    
    deleteQueue in interface AmazonConnect
    
    Parameters:
    
    deleteQueueRequest -
    
    Returns:
    
    Result of the DeleteQueue operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteQuickConnect
```
public DeleteQuickConnectResult deleteQuickConnect(DeleteQuickConnectRequest request)
```
    Deletes a quick connect.
    
    Specified by:
    
    deleteQuickConnect in interface AmazonConnect
    
    Parameters:
    
    deleteQuickConnectRequest -
    
    Returns:
    
    Result of the DeleteQuickConnect operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteRoutingProfile
```
public DeleteRoutingProfileResult deleteRoutingProfile(DeleteRoutingProfileRequest request)
```
    Deletes a routing profile.
    
    Specified by:
    
    deleteRoutingProfile in interface AmazonConnect
    
    Parameters:
    
    deleteRoutingProfileRequest -
    
    Returns:
    
    Result of the DeleteRoutingProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteRule
```
public DeleteRuleResult deleteRule(DeleteRuleRequest request)
```
    Deletes a rule for the specified Amazon Connect instance.
    
    Specified by:
    
    deleteRule in interface AmazonConnect
    
    Parameters:
    
    deleteRuleRequest -
    
    Returns:
    
    Result of the DeleteRule operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - deleteSecurityProfile
```
public DeleteSecurityProfileResult deleteSecurityProfile(DeleteSecurityProfileRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Deletes a security profile.
    
    Specified by:
    
    deleteSecurityProfile in interface AmazonConnect
    
    Parameters:
    
    deleteSecurityProfileRequest -
    
    Returns:
    
    Result of the DeleteSecurityProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    See Also:
    
    AWS API Documentation
  - deleteTaskTemplate
```
public DeleteTaskTemplateResult deleteTaskTemplate(DeleteTaskTemplateRequest request)
```
    Deletes the task template.
    
    Specified by:
    
    deleteTaskTemplate in interface AmazonConnect
    
    Parameters:
    
    deleteTaskTemplateRequest -
    
    Returns:
    
    Result of the DeleteTaskTemplate operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteTrafficDistributionGroup
```
public DeleteTrafficDistributionGroupResult deleteTrafficDistributionGroup(DeleteTrafficDistributionGroupRequest request)
```
    Deletes a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.
    
    For more information about deleting traffic distribution groups, see Delete traffic distribution groups in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    deleteTrafficDistributionGroup in interface AmazonConnect
    
    Parameters:
    
    deleteTrafficDistributionGroupRequest -
    
    Returns:
    
    Result of the DeleteTrafficDistributionGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteUseCase
```
public DeleteUseCaseResult deleteUseCase(DeleteUseCaseRequest request)
```
    Deletes a use case from an integration association.
    
    Specified by:
    
    deleteUseCase in interface AmazonConnect
    
    Parameters:
    
    deleteUseCaseRequest -
    
    Returns:
    
    Result of the DeleteUseCase operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - deleteUser
```
public DeleteUserResult deleteUser(DeleteUserRequest request)
```
    Deletes a user account from the specified Amazon Connect instance.
    
    For information about what happens to a user's data when their account is deleted, see Delete Users from Your Amazon Connect Instance in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    deleteUser in interface AmazonConnect
    
    Parameters:
    
    deleteUserRequest -
    
    Returns:
    
    Result of the DeleteUser operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteUserHierarchyGroup
```
public DeleteUserHierarchyGroupResult deleteUserHierarchyGroup(DeleteUserHierarchyGroupRequest request)
```
    Deletes an existing user hierarchy group. It must not be associated with any agents or have any active child groups.
    
    Specified by:
    
    deleteUserHierarchyGroup in interface AmazonConnect
    
    Parameters:
    
    deleteUserHierarchyGroupRequest -
    
    Returns:
    
    Result of the DeleteUserHierarchyGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - deleteVocabulary
```
public DeleteVocabularyResult deleteVocabulary(DeleteVocabularyRequest request)
```
    Deletes the vocabulary that has the given identifier.
    
    Specified by:
    
    deleteVocabulary in interface AmazonConnect
    
    Parameters:
    
    deleteVocabularyRequest -
    
    Returns:
    
    Result of the DeleteVocabulary operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    See Also:
    
    AWS API Documentation
  - describeAgentStatus
```
public DescribeAgentStatusResult describeAgentStatus(DescribeAgentStatusRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Describes an agent status.
    
    Specified by:
    
    describeAgentStatus in interface AmazonConnect
    
    Parameters:
    
    describeAgentStatusRequest -
    
    Returns:
    
    Result of the DescribeAgentStatus operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeContact
```
public DescribeContactResult describeContact(DescribeContactRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Describes the specified contact.
    
    Contact information remains available in Amazon Connect for 24 months, and then it is deleted.
    
    Only data from November 12, 2021, and later is returned by this API.
    
    Specified by:
    
    describeContact in interface AmazonConnect
    
    Parameters:
    
    describeContactRequest -
    
    Returns:
    
    Result of the DescribeContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - describeContactEvaluation
```
public DescribeContactEvaluationResult describeContactEvaluation(DescribeContactEvaluationRequest request)
```
    Describes a contact evaluation in the specified Amazon Connect instance.
    
    Specified by:
    
    describeContactEvaluation in interface AmazonConnect
    
    Parameters:
    
    describeContactEvaluationRequest -
    
    Returns:
    
    Result of the DescribeContactEvaluation operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeContactFlow
```
public DescribeContactFlowResult describeContactFlow(DescribeContactFlowRequest request)
```
    Describes the specified flow.
    
    You can also create and update flows using the Amazon Connect Flow language.
    
    Specified by:
    
    describeContactFlow in interface AmazonConnect
    
    Parameters:
    
    describeContactFlowRequest -
    
    Returns:
    
    Result of the DescribeContactFlow operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ContactFlowNotPublishedException - The flow has not been published.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeContactFlowModule
```
public DescribeContactFlowModuleResult describeContactFlowModule(DescribeContactFlowModuleRequest request)
```
    Describes the specified flow module.
    
    Specified by:
    
    describeContactFlowModule in interface AmazonConnect
    
    Parameters:
    
    describeContactFlowModuleRequest -
    
    Returns:
    
    Result of the DescribeContactFlowModule operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeEvaluationForm
```
public DescribeEvaluationFormResult describeEvaluationForm(DescribeEvaluationFormRequest request)
```
    Describes an evaluation form in the specified Amazon Connect instance. If the version property is not provided, the latest version of the evaluation form is described.
    
    Specified by:
    
    describeEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    describeEvaluationFormRequest -
    
    Returns:
    
    Result of the DescribeEvaluationForm operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeHoursOfOperation
```
public DescribeHoursOfOperationResult describeHoursOfOperation(DescribeHoursOfOperationRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Describes the hours of operation.
    
    Specified by:
    
    describeHoursOfOperation in interface AmazonConnect
    
    Parameters:
    
    describeHoursOfOperationRequest -
    
    Returns:
    
    Result of the DescribeHoursOfOperation operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeInstance
```
public DescribeInstanceResult describeInstance(DescribeInstanceRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns the current state of the specified instance identifier. It tracks the instance while it is being created and returns an error status, if applicable.
    
    If an instance is not created successfully, the instance status reason field returns details relevant to the reason. The instance in a failed state is returned only for 24 hours after the CreateInstance API was invoked.
    
    Specified by:
    
    describeInstance in interface AmazonConnect
    
    Parameters:
    
    describeInstanceRequest -
    
    Returns:
    
    Result of the DescribeInstance operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeInstanceAttribute
```
public DescribeInstanceAttributeResult describeInstanceAttribute(DescribeInstanceAttributeRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Describes the specified instance attribute.
    
    Specified by:
    
    describeInstanceAttribute in interface AmazonConnect
    
    Parameters:
    
    describeInstanceAttributeRequest -
    
    Returns:
    
    Result of the DescribeInstanceAttribute operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - describeInstanceStorageConfig
```
public DescribeInstanceStorageConfigResult describeInstanceStorageConfig(DescribeInstanceStorageConfigRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Retrieves the current storage configurations for the specified resource type, association ID, and instance ID.
    
    Specified by:
    
    describeInstanceStorageConfig in interface AmazonConnect
    
    Parameters:
    
    describeInstanceStorageConfigRequest -
    
    Returns:
    
    Result of the DescribeInstanceStorageConfig operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - describePhoneNumber
```
public DescribePhoneNumberResult describePhoneNumber(DescribePhoneNumberRequest request)
```
    Gets details and status of a phone number that’s claimed to your Amazon Connect instance or traffic distribution group.
    
    If the number is claimed to a traffic distribution group, and you are calling in the Amazon Web Services Region where the traffic distribution group was created, you can use either a phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
    
    Specified by:
    
    describePhoneNumber in interface AmazonConnect
    
    Parameters:
    
    describePhoneNumberRequest -
    
    Returns:
    
    Result of the DescribePhoneNumber operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - describePrompt
```
public DescribePromptResult describePrompt(DescribePromptRequest request)
```
    Describes the prompt.
    
    Specified by:
    
    describePrompt in interface AmazonConnect
    
    Parameters:
    
    describePromptRequest -
    
    Returns:
    
    Result of the DescribePrompt operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeQueue
```
public DescribeQueueResult describeQueue(DescribeQueueRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Describes the specified queue.
    
    Specified by:
    
    describeQueue in interface AmazonConnect
    
    Parameters:
    
    describeQueueRequest -
    
    Returns:
    
    Result of the DescribeQueue operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeQuickConnect
```
public DescribeQuickConnectResult describeQuickConnect(DescribeQuickConnectRequest request)
```
    Describes the quick connect.
    
    Specified by:
    
    describeQuickConnect in interface AmazonConnect
    
    Parameters:
    
    describeQuickConnectRequest -
    
    Returns:
    
    Result of the DescribeQuickConnect operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeRoutingProfile
```
public DescribeRoutingProfileResult describeRoutingProfile(DescribeRoutingProfileRequest request)
```
    Describes the specified routing profile.
    
    Specified by:
    
    describeRoutingProfile in interface AmazonConnect
    
    Parameters:
    
    describeRoutingProfileRequest -
    
    Returns:
    
    Result of the DescribeRoutingProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeRule
```
public DescribeRuleResult describeRule(DescribeRuleRequest request)
```
    Describes a rule for the specified Amazon Connect instance.
    
    Specified by:
    
    describeRule in interface AmazonConnect
    
    Parameters:
    
    describeRuleRequest -
    
    Returns:
    
    Result of the DescribeRule operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - describeSecurityProfile
```
public DescribeSecurityProfileResult describeSecurityProfile(DescribeSecurityProfileRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Gets basic information about the security profle.
    
    Specified by:
    
    describeSecurityProfile in interface AmazonConnect
    
    Parameters:
    
    describeSecurityProfileRequest -
    
    Returns:
    
    Result of the DescribeSecurityProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeTrafficDistributionGroup
```
public DescribeTrafficDistributionGroupResult describeTrafficDistributionGroup(DescribeTrafficDistributionGroupRequest request)
```
    Gets details and status of a traffic distribution group.
    
    Specified by:
    
    describeTrafficDistributionGroup in interface AmazonConnect
    
    Parameters:
    
    describeTrafficDistributionGroupRequest -
    
    Returns:
    
    Result of the DescribeTrafficDistributionGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - describeUser
```
public DescribeUserResult describeUser(DescribeUserRequest request)
```
    Describes the specified user account. You can find the instance ID in the Amazon Connect console (it’s the final part of the ARN). The console does not display the user IDs. Instead, list the users and note the IDs provided in the output.
    
    Specified by:
    
    describeUser in interface AmazonConnect
    
    Parameters:
    
    describeUserRequest -
    
    Returns:
    
    Result of the DescribeUser operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeUserHierarchyGroup
```
public DescribeUserHierarchyGroupResult describeUserHierarchyGroup(DescribeUserHierarchyGroupRequest request)
```
    Describes the specified hierarchy group.
    
    Specified by:
    
    describeUserHierarchyGroup in interface AmazonConnect
    
    Parameters:
    
    describeUserHierarchyGroupRequest -
    
    Returns:
    
    Result of the DescribeUserHierarchyGroup operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeUserHierarchyStructure
```
public DescribeUserHierarchyStructureResult describeUserHierarchyStructure(DescribeUserHierarchyStructureRequest request)
```
    Describes the hierarchy structure of the specified Amazon Connect instance.
    
    Specified by:
    
    describeUserHierarchyStructure in interface AmazonConnect
    
    Parameters:
    
    describeUserHierarchyStructureRequest -
    
    Returns:
    
    Result of the DescribeUserHierarchyStructure operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - describeVocabulary
```
public DescribeVocabularyResult describeVocabulary(DescribeVocabularyRequest request)
```
    Describes the specified vocabulary.
    
    Specified by:
    
    describeVocabulary in interface AmazonConnect
    
    Parameters:
    
    describeVocabularyRequest -
    
    Returns:
    
    Result of the DescribeVocabulary operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - disassociateApprovedOrigin
```
public DisassociateApprovedOriginResult disassociateApprovedOrigin(DisassociateApprovedOriginRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Revokes access to integrated applications from Amazon Connect.
    
    Specified by:
    
    disassociateApprovedOrigin in interface AmazonConnect
    
    Parameters:
    
    disassociateApprovedOriginRequest -
    
    Returns:
    
    Result of the DisassociateApprovedOrigin operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - disassociateBot
```
public DisassociateBotResult disassociateBot(DisassociateBotRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Revokes authorization from the specified instance to access the specified Amazon Lex or Amazon Lex V2 bot.
    
    Specified by:
    
    disassociateBot in interface AmazonConnect
    
    Parameters:
    
    disassociateBotRequest -
    
    Returns:
    
    Result of the DisassociateBot operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - disassociateInstanceStorageConfig
```
public DisassociateInstanceStorageConfigResult disassociateInstanceStorageConfig(DisassociateInstanceStorageConfigRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Removes the storage type configurations for the specified resource type and association ID.
    
    Specified by:
    
    disassociateInstanceStorageConfig in interface AmazonConnect
    
    Parameters:
    
    disassociateInstanceStorageConfigRequest -
    
    Returns:
    
    Result of the DisassociateInstanceStorageConfig operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - disassociateLambdaFunction
```
public DisassociateLambdaFunctionResult disassociateLambdaFunction(DisassociateLambdaFunctionRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Remove the Lambda function from the dropdown options available in the relevant flow blocks.
    
    Specified by:
    
    disassociateLambdaFunction in interface AmazonConnect
    
    Parameters:
    
    disassociateLambdaFunctionRequest -
    
    Returns:
    
    Result of the DisassociateLambdaFunction operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - disassociateLexBot
```
public DisassociateLexBotResult disassociateLexBot(DisassociateLexBotRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Revokes authorization from the specified instance to access the specified Amazon Lex bot.
    
    Specified by:
    
    disassociateLexBot in interface AmazonConnect
    
    Parameters:
    
    disassociateLexBotRequest -
    
    Returns:
    
    Result of the DisassociateLexBot operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - disassociatePhoneNumberContactFlow
```
public DisassociatePhoneNumberContactFlowResult disassociatePhoneNumberContactFlow(DisassociatePhoneNumberContactFlowRequest request)
```
    Removes the flow association from a phone number claimed to your Amazon Connect instance.
    
    If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
    
    Specified by:
    
    disassociatePhoneNumberContactFlow in interface AmazonConnect
    
    Parameters:
    
    disassociatePhoneNumberContactFlowRequest -
    
    Returns:
    
    Result of the DisassociatePhoneNumberContactFlow operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - disassociateQueueQuickConnects
```
public DisassociateQueueQuickConnectsResult disassociateQueueQuickConnects(DisassociateQueueQuickConnectsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Disassociates a set of quick connects from a queue.
    
    Specified by:
    
    disassociateQueueQuickConnects in interface AmazonConnect
    
    Parameters:
    
    disassociateQueueQuickConnectsRequest -
    
    Returns:
    
    Result of the DisassociateQueueQuickConnects operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - disassociateRoutingProfileQueues
```
public DisassociateRoutingProfileQueuesResult disassociateRoutingProfileQueues(DisassociateRoutingProfileQueuesRequest request)
```
    Disassociates a set of queues from a routing profile.
    
    Specified by:
    
    disassociateRoutingProfileQueues in interface AmazonConnect
    
    Parameters:
    
    disassociateRoutingProfileQueuesRequest -
    
    Returns:
    
    Result of the DisassociateRoutingProfileQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - disassociateSecurityKey
```
public DisassociateSecurityKeyResult disassociateSecurityKey(DisassociateSecurityKeyRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Deletes the specified security key.
    
    Specified by:
    
    disassociateSecurityKey in interface AmazonConnect
    
    Parameters:
    
    disassociateSecurityKeyRequest -
    
    Returns:
    
    Result of the DisassociateSecurityKey operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - dismissUserContact
```
public DismissUserContactResult dismissUserContact(DismissUserContactRequest request)
```
    Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Contacts can only be dismissed if they are in a MISSED, ERROR, ENDED, or REJECTED state in the Agent Event Stream.
    
    Specified by:
    
    dismissUserContact in interface AmazonConnect
    
    Parameters:
    
    dismissUserContactRequest -
    
    Returns:
    
    Result of the DismissUserContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - getContactAttributes
```
public GetContactAttributesResult getContactAttributes(GetContactAttributesRequest request)
```
    Retrieves the contact attributes for the specified contact.
    
    Specified by:
    
    getContactAttributes in interface AmazonConnect
    
    Parameters:
    
    getContactAttributesRequest -
    
    Returns:
    
    Result of the GetContactAttributes operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - getCurrentMetricData
```
public GetCurrentMetricDataResult getCurrentMetricData(GetCurrentMetricDataRequest request)
```
    Gets the real-time metric data from the specified Amazon Connect instance.
    
    For a description of each metric, see Real-time Metrics Definitions in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    getCurrentMetricData in interface AmazonConnect
    
    Parameters:
    
    getCurrentMetricDataRequest -
    
    Returns:
    
    Result of the GetCurrentMetricData operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    See Also:
    
    AWS API Documentation
  - getCurrentUserData
```
public GetCurrentUserDataResult getCurrentUserData(GetCurrentUserDataRequest request)
```
    Gets the real-time active user data from the specified Amazon Connect instance.
    
    Specified by:
    
    getCurrentUserData in interface AmazonConnect
    
    Parameters:
    
    getCurrentUserDataRequest -
    
    Returns:
    
    Result of the GetCurrentUserData operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    See Also:
    
    AWS API Documentation
  - getFederationToken
```
public GetFederationTokenResult getFederationToken(GetFederationTokenRequest request)
```
    Retrieves a token for federation.
    
    This API doesn't support root users. If you try to invoke GetFederationToken with root credentials, an error message similar to the following one appears:
    
    Provided identity: Principal: .... User: .... cannot be used for federation with Amazon Connect
    
    Specified by:
    
    getFederationToken in interface AmazonConnect
    
    Parameters:
    
    getFederationTokenRequest -
    
    Returns:
    
    Result of the GetFederationToken operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    UserNotFoundException - No user with the specified credentials was found in the Amazon Connect instance.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    See Also:
    
    AWS API Documentation
  - getMetricData
```
public GetMetricDataResult getMetricData(GetMetricDataRequest request)
```
    Gets historical metric data from the specified Amazon Connect instance.
    
    For a description of each historical metric, see Historical Metrics Definitions in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    getMetricData in interface AmazonConnect
    
    Parameters:
    
    getMetricDataRequest -
    
    Returns:
    
    Result of the GetMetricData operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    See Also:
    
    AWS API Documentation
  - getMetricDataV2
```
public GetMetricDataV2Result getMetricDataV2(GetMetricDataV2Request request)
```
    Gets metric data from the specified Amazon Connect instance.
    
    GetMetricDataV2 offers more features than GetMetricData, the previous version of this API. It has new metrics, offers filtering at a metric level, and offers the ability to filter and group data by channels, queues, routing profiles, agents, and agent hierarchy levels. It can retrieve historical data for the last 35 days, in 24-hour intervals.
    
    For a description of the historical metrics that are supported by GetMetricDataV2 and GetMetricData, see Historical metrics definitions in the Amazon Connect Administrator's Guide.
    
    Specified by:
    
    getMetricDataV2 in interface AmazonConnect
    
    Parameters:
    
    getMetricDataV2Request -
    
    Returns:
    
    Result of the GetMetricDataV2 operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    See Also:
    
    AWS API Documentation
  - getPromptFile
```
public GetPromptFileResult getPromptFile(GetPromptFileRequest request)
```
    Gets the prompt file.
    
    Specified by:
    
    getPromptFile in interface AmazonConnect
    
    Parameters:
    
    getPromptFileRequest -
    
    Returns:
    
    Result of the GetPromptFile operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - getTaskTemplate
```
public GetTaskTemplateResult getTaskTemplate(GetTaskTemplateRequest request)
```
    Gets details about a specific task template in the specified Amazon Connect instance.
    
    Specified by:
    
    getTaskTemplate in interface AmazonConnect
    
    Parameters:
    
    getTaskTemplateRequest -
    
    Returns:
    
    Result of the GetTaskTemplate operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - getTrafficDistribution
```
public GetTrafficDistributionResult getTrafficDistribution(GetTrafficDistributionRequest request)
```
    Retrieves the current traffic distribution for a given traffic distribution group.
    
    Specified by:
    
    getTrafficDistribution in interface AmazonConnect
    
    Parameters:
    
    getTrafficDistributionRequest -
    
    Returns:
    
    Result of the GetTrafficDistribution operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listAgentStatuses
```
public ListAgentStatusesResult listAgentStatuses(ListAgentStatusesRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Lists agent statuses.
    
    Specified by:
    
    listAgentStatuses in interface AmazonConnect
    
    Parameters:
    
    listAgentStatusesRequest -
    
    Returns:
    
    Result of the ListAgentStatuses operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listApprovedOrigins
```
public ListApprovedOriginsResult listApprovedOrigins(ListApprovedOriginsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of all approved origins associated with the instance.
    
    Specified by:
    
    listApprovedOrigins in interface AmazonConnect
    
    Parameters:
    
    listApprovedOriginsRequest -
    
    Returns:
    
    Result of the ListApprovedOrigins operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listBots
```
public ListBotsResult listBots(ListBotsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    For the specified version of Amazon Lex, returns a paginated list of all the Amazon Lex bots currently associated with the instance. Use this API to returns both Amazon Lex V1 and V2 bots.
    
    Specified by:
    
    listBots in interface AmazonConnect
    
    Parameters:
    
    listBotsRequest -
    
    Returns:
    
    Result of the ListBots operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listContactEvaluations
```
public ListContactEvaluationsResult listContactEvaluations(ListContactEvaluationsRequest request)
```
    Lists contact evaluations in the specified Amazon Connect instance.
    
    Specified by:
    
    listContactEvaluations in interface AmazonConnect
    
    Parameters:
    
    listContactEvaluationsRequest -
    
    Returns:
    
    Result of the ListContactEvaluations operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listContactFlowModules
```
public ListContactFlowModulesResult listContactFlowModules(ListContactFlowModulesRequest request)
```
    Provides information about the flow modules for the specified Amazon Connect instance.
    
    Specified by:
    
    listContactFlowModules in interface AmazonConnect
    
    Parameters:
    
    listContactFlowModulesRequest -
    
    Returns:
    
    Result of the ListContactFlowModules operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listContactFlows
```
public ListContactFlowsResult listContactFlows(ListContactFlowsRequest request)
```
    Provides information about the flows for the specified Amazon Connect instance.
    
    You can also create and update flows using the Amazon Connect Flow language.
    
    For more information about flows, see Flows in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listContactFlows in interface AmazonConnect
    
    Parameters:
    
    listContactFlowsRequest -
    
    Returns:
    
    Result of the ListContactFlows operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listContactReferences
```
public ListContactReferencesResult listContactReferences(ListContactReferencesRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    For the specified referenceTypes, returns a list of references associated with the contact.
    
    Specified by:
    
    listContactReferences in interface AmazonConnect
    
    Parameters:
    
    listContactReferencesRequest -
    
    Returns:
    
    Result of the ListContactReferences operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listDefaultVocabularies
```
public ListDefaultVocabulariesResult listDefaultVocabularies(ListDefaultVocabulariesRequest request)
```
    Lists the default vocabularies for the specified Amazon Connect instance.
    
    Specified by:
    
    listDefaultVocabularies in interface AmazonConnect
    
    Parameters:
    
    listDefaultVocabulariesRequest -
    
    Returns:
    
    Result of the ListDefaultVocabularies operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - listEvaluationFormVersions
```
public ListEvaluationFormVersionsResult listEvaluationFormVersions(ListEvaluationFormVersionsRequest request)
```
    Lists versions of an evaluation form in the specified Amazon Connect instance.
    
    Specified by:
    
    listEvaluationFormVersions in interface AmazonConnect
    
    Parameters:
    
    listEvaluationFormVersionsRequest -
    
    Returns:
    
    Result of the ListEvaluationFormVersions operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listEvaluationForms
```
public ListEvaluationFormsResult listEvaluationForms(ListEvaluationFormsRequest request)
```
    Lists evaluation forms in the specified Amazon Connect instance.
    
    Specified by:
    
    listEvaluationForms in interface AmazonConnect
    
    Parameters:
    
    listEvaluationFormsRequest -
    
    Returns:
    
    Result of the ListEvaluationForms operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listHoursOfOperations
```
public ListHoursOfOperationsResult listHoursOfOperations(ListHoursOfOperationsRequest request)
```
    Provides information about the hours of operation for the specified Amazon Connect instance.
    
    For more information about hours of operation, see Set the Hours of Operation for a Queue in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listHoursOfOperations in interface AmazonConnect
    
    Parameters:
    
    listHoursOfOperationsRequest -
    
    Returns:
    
    Result of the ListHoursOfOperations operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listInstanceAttributes
```
public ListInstanceAttributesResult listInstanceAttributes(ListInstanceAttributesRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of all attribute types for the given instance.
    
    Specified by:
    
    listInstanceAttributes in interface AmazonConnect
    
    Parameters:
    
    listInstanceAttributesRequest -
    
    Returns:
    
    Result of the ListInstanceAttributes operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listInstanceStorageConfigs
```
public ListInstanceStorageConfigsResult listInstanceStorageConfigs(ListInstanceStorageConfigsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of storage configs for the identified instance and resource type.
    
    Specified by:
    
    listInstanceStorageConfigs in interface AmazonConnect
    
    Parameters:
    
    listInstanceStorageConfigsRequest -
    
    Returns:
    
    Result of the ListInstanceStorageConfigs operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listInstances
```
public ListInstancesResult listInstances(ListInstancesRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Return a list of instances which are in active state, creation-in-progress state, and failed state. Instances that aren't successfully created (they are in a failed state) are returned only for 24 hours after the CreateInstance API was invoked.
    
    Specified by:
    
    listInstances in interface AmazonConnect
    
    Parameters:
    
    listInstancesRequest -
    
    Returns:
    
    Result of the ListInstances operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listIntegrationAssociations
```
public ListIntegrationAssociationsResult listIntegrationAssociations(ListIntegrationAssociationsRequest request)
```
    Provides summary information about the Amazon Web Services resource associations for the specified Amazon Connect instance.
    
    Specified by:
    
    listIntegrationAssociations in interface AmazonConnect
    
    Parameters:
    
    listIntegrationAssociationsRequest -
    
    Returns:
    
    Result of the ListIntegrationAssociations operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listLambdaFunctions
```
public ListLambdaFunctionsResult listLambdaFunctions(ListLambdaFunctionsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of all Lambda functions that display in the dropdown options in the relevant flow blocks.
    
    Specified by:
    
    listLambdaFunctions in interface AmazonConnect
    
    Parameters:
    
    listLambdaFunctionsRequest -
    
    Returns:
    
    Result of the ListLambdaFunctions operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listLexBots
```
public ListLexBotsResult listLexBots(ListLexBotsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of all the Amazon Lex V1 bots currently associated with the instance. To return both Amazon Lex V1 and V2 bots, use the ListBots API.
    
    Specified by:
    
    listLexBots in interface AmazonConnect
    
    Parameters:
    
    listLexBotsRequest -
    
    Returns:
    
    Result of the ListLexBots operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listPhoneNumbers
```
public ListPhoneNumbersResult listPhoneNumbers(ListPhoneNumbersRequest request)
```
    Provides information about the phone numbers for the specified Amazon Connect instance.
    
    For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
    
    The phone number Arn value that is returned from each of the items in the PhoneNumberSummaryList cannot be used to tag phone number resources. It will fail with a ResourceNotFoundException. Instead, use the ListPhoneNumbersV2 API. It returns the new phone number ARN that can be used to tag phone number resources.
    
    Specified by:
    
    listPhoneNumbers in interface AmazonConnect
    
    Parameters:
    
    listPhoneNumbersRequest -
    
    Returns:
    
    Result of the ListPhoneNumbers operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listPhoneNumbersV2
```
public ListPhoneNumbersV2Result listPhoneNumbersV2(ListPhoneNumbersV2Request request)
```
    Lists phone numbers claimed to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with traffic distribution group.
    
    For more information about phone numbers, see Set Up Phone Numbers for Your Contact Center in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listPhoneNumbersV2 in interface AmazonConnect
    
    Parameters:
    
    listPhoneNumbersV2Request -
    
    Returns:
    
    Result of the ListPhoneNumbersV2 operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - listPrompts
```
public ListPromptsResult listPrompts(ListPromptsRequest request)
```
    Provides information about the prompts for the specified Amazon Connect instance.
    
    Specified by:
    
    listPrompts in interface AmazonConnect
    
    Parameters:
    
    listPromptsRequest -
    
    Returns:
    
    Result of the ListPrompts operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listQueueQuickConnects
```
public ListQueueQuickConnectsResult listQueueQuickConnects(ListQueueQuickConnectsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Lists the quick connects associated with a queue.
    
    Specified by:
    
    listQueueQuickConnects in interface AmazonConnect
    
    Parameters:
    
    listQueueQuickConnectsRequest -
    
    Returns:
    
    Result of the ListQueueQuickConnects operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listQueues
```
public ListQueuesResult listQueues(ListQueuesRequest request)
```
    Provides information about the queues for the specified Amazon Connect instance.
    
    If you do not specify a QueueTypes parameter, both standard and agent queues are returned. This might cause an unexpected truncation of results if you have more than 1000 agents and you limit the number of results of the API call in code.
    
    For more information about queues, see Queues: Standard and Agent in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listQueues in interface AmazonConnect
    
    Parameters:
    
    listQueuesRequest -
    
    Returns:
    
    Result of the ListQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listQuickConnects
```
public ListQuickConnectsResult listQuickConnects(ListQuickConnectsRequest request)
```
    Provides information about the quick connects for the specified Amazon Connect instance.
    
    Specified by:
    
    listQuickConnects in interface AmazonConnect
    
    Parameters:
    
    listQuickConnectsRequest -
    
    Returns:
    
    Result of the ListQuickConnects operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listRoutingProfileQueues
```
public ListRoutingProfileQueuesResult listRoutingProfileQueues(ListRoutingProfileQueuesRequest request)
```
    Lists the queues associated with a routing profile.
    
    Specified by:
    
    listRoutingProfileQueues in interface AmazonConnect
    
    Parameters:
    
    listRoutingProfileQueuesRequest -
    
    Returns:
    
    Result of the ListRoutingProfileQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listRoutingProfiles
```
public ListRoutingProfilesResult listRoutingProfiles(ListRoutingProfilesRequest request)
```
    Provides summary information about the routing profiles for the specified Amazon Connect instance.
    
    For more information about routing profiles, see Routing Profiles and Create a Routing Profile in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listRoutingProfiles in interface AmazonConnect
    
    Parameters:
    
    listRoutingProfilesRequest -
    
    Returns:
    
    Result of the ListRoutingProfiles operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listRules
```
public ListRulesResult listRules(ListRulesRequest request)
```
    List all rules for the specified Amazon Connect instance.
    
    Specified by:
    
    listRules in interface AmazonConnect
    
    Parameters:
    
    listRulesRequest -
    
    Returns:
    
    Result of the ListRules operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    See Also:
    
    AWS API Documentation
  - listSecurityKeys
```
public ListSecurityKeysResult listSecurityKeys(ListSecurityKeysRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Returns a paginated list of all security keys associated with the instance.
    
    Specified by:
    
    listSecurityKeys in interface AmazonConnect
    
    Parameters:
    
    listSecurityKeysRequest -
    
    Returns:
    
    Result of the ListSecurityKeys operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listSecurityProfilePermissions
```
public ListSecurityProfilePermissionsResult listSecurityProfilePermissions(ListSecurityProfilePermissionsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Lists the permissions granted to a security profile.
    
    Specified by:
    
    listSecurityProfilePermissions in interface AmazonConnect
    
    Parameters:
    
    listSecurityProfilePermissionsRequest -
    
    Returns:
    
    Result of the ListSecurityProfilePermissions operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listSecurityProfiles
```
public ListSecurityProfilesResult listSecurityProfiles(ListSecurityProfilesRequest request)
```
    Provides summary information about the security profiles for the specified Amazon Connect instance.
    
    For more information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listSecurityProfiles in interface AmazonConnect
    
    Parameters:
    
    listSecurityProfilesRequest -
    
    Returns:
    
    Result of the ListSecurityProfiles operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listTagsForResource
```
public ListTagsForResourceResult listTagsForResource(ListTagsForResourceRequest request)
```
    Lists the tags for the specified resource.
    
    For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listTagsForResource in interface AmazonConnect
    
    Parameters:
    
    listTagsForResourceRequest -
    
    Returns:
    
    Result of the ListTagsForResource operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listTaskTemplates
```
public ListTaskTemplatesResult listTaskTemplates(ListTaskTemplatesRequest request)
```
    Lists task templates for the specified Amazon Connect instance.
    
    Specified by:
    
    listTaskTemplates in interface AmazonConnect
    
    Parameters:
    
    listTaskTemplatesRequest -
    
    Returns:
    
    Result of the ListTaskTemplates operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listTrafficDistributionGroups
```
public ListTrafficDistributionGroupsResult listTrafficDistributionGroups(ListTrafficDistributionGroupsRequest request)
```
    Lists traffic distribution groups.
    
    Specified by:
    
    listTrafficDistributionGroups in interface AmazonConnect
    
    Parameters:
    
    listTrafficDistributionGroupsRequest -
    
    Returns:
    
    Result of the ListTrafficDistributionGroups operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listUseCases
```
public ListUseCasesResult listUseCases(ListUseCasesRequest request)
```
    Lists the use cases for the integration association.
    
    Specified by:
    
    listUseCases in interface AmazonConnect
    
    Parameters:
    
    listUseCasesRequest - Provides summary information about the use cases for the specified integration association.
    
    Returns:
    
    Result of the ListUseCases operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - listUserHierarchyGroups
```
public ListUserHierarchyGroupsResult listUserHierarchyGroups(ListUserHierarchyGroupsRequest request)
```
    Provides summary information about the hierarchy groups for the specified Amazon Connect instance.
    
    For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    listUserHierarchyGroups in interface AmazonConnect
    
    Parameters:
    
    listUserHierarchyGroupsRequest -
    
    Returns:
    
    Result of the ListUserHierarchyGroups operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - listUsers
```
public ListUsersResult listUsers(ListUsersRequest request)
```
    Provides summary information about the users for the specified Amazon Connect instance.
    
    Specified by:
    
    listUsers in interface AmazonConnect
    
    Parameters:
    
    listUsersRequest -
    
    Returns:
    
    Result of the ListUsers operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - monitorContact
```
public MonitorContactResult monitorContact(MonitorContactRequest request)
```
    Initiates silent monitoring of a contact. The Contact Control Panel (CCP) of the user specified by userId will be set to silent monitoring mode on the contact.
    
    Specified by:
    
    monitorContact in interface AmazonConnect
    
    Parameters:
    
    monitorContactRequest -
    
    Returns:
    
    Result of the MonitorContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    IdempotencyException - An entity with the same name already exists.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - putUserStatus
```
public PutUserStatusResult putUserStatus(PutUserStatusRequest request)
```
    Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent's next status.
    
    For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    putUserStatus in interface AmazonConnect
    
    Parameters:
    
    putUserStatusRequest -
    
    Returns:
    
    Result of the PutUserStatus operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - releasePhoneNumber
```
public ReleasePhoneNumberResult releasePhoneNumber(ReleasePhoneNumberRequest request)
```
    Releases a phone number previously claimed to an Amazon Connect instance or traffic distribution group. You can call this API only in the Amazon Web Services Region where the number was claimed.
    
    To release phone numbers from a traffic distribution group, use the ReleasePhoneNumber API, not the Amazon Connect console.
    
    After releasing a phone number, the phone number enters into a cooldown period of 30 days. It cannot be searched for or claimed again until the period has ended. If you accidentally release a phone number, contact Amazon Web Services Support.
    
    If you plan to claim and release numbers frequently during a 30 day period, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until 30 days past the oldest number released has expired.
    
    By default you can claim and release up to 200% of your maximum number of active phone numbers during any 30 day period. If you claim and release phone numbers using the UI or API during a rolling 30 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 30 days past the oldest number released has expired.
    
    For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 30 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.
    
    Specified by:
    
    releasePhoneNumber in interface AmazonConnect
    
    Parameters:
    
    releasePhoneNumberRequest -
    
    Returns:
    
    Result of the ReleasePhoneNumber operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    IdempotencyException - An entity with the same name already exists.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - replicateInstance
```
public ReplicateInstanceResult replicateInstance(ReplicateInstanceRequest request)
```
    Replicates an Amazon Connect instance in the specified Amazon Web Services Region.
    
    For more information about replicating an Amazon Connect instance, see Create a replica of your existing Amazon Connect instance in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    replicateInstance in interface AmazonConnect
    
    Parameters:
    
    replicateInstanceRequest -
    
    Returns:
    
    Result of the ReplicateInstance operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceNotReadyException - The resource is not ready.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - resumeContactRecording
```
public ResumeContactRecordingResult resumeContactRecording(ResumeContactRecordingRequest request)
```
    When a contact is being recorded, and the recording has been suspended using SuspendContactRecording, this API resumes recording the call or screen.
    
    Voice and screen recordings are supported.
    
    Specified by:
    
    resumeContactRecording in interface AmazonConnect
    
    Parameters:
    
    resumeContactRecordingRequest -
    
    Returns:
    
    Result of the ResumeContactRecording operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchAvailablePhoneNumbers
```
public SearchAvailablePhoneNumbersResult searchAvailablePhoneNumbers(SearchAvailablePhoneNumbersRequest request)
```
    Searches for available phone numbers that you can claim to your Amazon Connect instance or traffic distribution group. If the provided TargetArn is a traffic distribution group, you can call this API in both Amazon Web Services Regions associated with the traffic distribution group.
    
    Specified by:
    
    searchAvailablePhoneNumbers in interface AmazonConnect
    
    Parameters:
    
    searchAvailablePhoneNumbersRequest -
    
    Returns:
    
    Result of the SearchAvailablePhoneNumbers operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - searchHoursOfOperations
```
public SearchHoursOfOperationsResult searchHoursOfOperations(SearchHoursOfOperationsRequest request)
```
    Searches the hours of operation in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchHoursOfOperations in interface AmazonConnect
    
    Parameters:
    
    searchHoursOfOperationsRequest -
    
    Returns:
    
    Result of the SearchHoursOfOperations operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchPrompts
```
public SearchPromptsResult searchPrompts(SearchPromptsRequest request)
```
    Searches prompts in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchPrompts in interface AmazonConnect
    
    Parameters:
    
    searchPromptsRequest -
    
    Returns:
    
    Result of the SearchPrompts operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchQueues
```
public SearchQueuesResult searchQueues(SearchQueuesRequest request)
```
    Searches queues in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchQueues in interface AmazonConnect
    
    Parameters:
    
    searchQueuesRequest -
    
    Returns:
    
    Result of the SearchQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchQuickConnects
```
public SearchQuickConnectsResult searchQuickConnects(SearchQuickConnectsRequest request)
```
    Searches quick connects in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchQuickConnects in interface AmazonConnect
    
    Parameters:
    
    searchQuickConnectsRequest -
    
    Returns:
    
    Result of the SearchQuickConnects operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchResourceTags
```
public SearchResourceTagsResult searchResourceTags(SearchResourceTagsRequest request)
```
    Searches tags used in an Amazon Connect instance using optional search criteria.
    
    Specified by:
    
    searchResourceTags in interface AmazonConnect
    
    Parameters:
    
    searchResourceTagsRequest -
    
    Returns:
    
    Result of the SearchResourceTags operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    MaximumResultReturnedException - Maximum number (1000) of tags have been returned with current request. Consider changing request parameters to get more tags.
    
    See Also:
    
    AWS API Documentation
  - searchRoutingProfiles
```
public SearchRoutingProfilesResult searchRoutingProfiles(SearchRoutingProfilesRequest request)
```
    Searches routing profiles in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchRoutingProfiles in interface AmazonConnect
    
    Parameters:
    
    searchRoutingProfilesRequest -
    
    Returns:
    
    Result of the SearchRoutingProfiles operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchSecurityProfiles
```
public SearchSecurityProfilesResult searchSecurityProfiles(SearchSecurityProfilesRequest request)
```
    Searches security profiles in an Amazon Connect instance, with optional filtering.
    
    Specified by:
    
    searchSecurityProfiles in interface AmazonConnect
    
    Parameters:
    
    searchSecurityProfilesRequest -
    
    Returns:
    
    Result of the SearchSecurityProfiles operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchUsers
```
public SearchUsersResult searchUsers(SearchUsersRequest request)
```
    Searches users in an Amazon Connect instance, with optional filtering.
    
    AfterContactWorkTimeLimit is returned in milliseconds.
    
    Specified by:
    
    searchUsers in interface AmazonConnect
    
    Parameters:
    
    searchUsersRequest -
    
    Returns:
    
    Result of the SearchUsers operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - searchVocabularies
```
public SearchVocabulariesResult searchVocabularies(SearchVocabulariesRequest request)
```
    Searches for vocabularies within a specific Amazon Connect instance using State, NameStartsWith, and LanguageCode.
    
    Specified by:
    
    searchVocabularies in interface AmazonConnect
    
    Parameters:
    
    searchVocabulariesRequest -
    
    Returns:
    
    Result of the SearchVocabularies operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - startChatContact
```
public StartChatContactResult startChatContact(StartChatContactRequest request)
```
    Initiates a flow to start a new chat for the customer. Response of this API provides a token required to obtain credentials from the CreateParticipantConnection API in the Amazon Connect Participant Service.
    
    When a new chat contact is successfully created, clients must subscribe to the participant’s connection for the created chat within 5 minutes. This is achieved by invoking CreateParticipantConnection with WEBSOCKET and CONNECTION_CREDENTIALS.
    
    A 429 error occurs in the following situations:
    - API rate limit is exceeded. API TPS throttling returns a TooManyRequests exception.
    - The quota for concurrent active chats is exceeded. Active chat throttling returns a LimitExceededException.
    If you use the ChatDurationInMinutes parameter and receive a 400 error, your account may not support the ability to configure custom chat durations. For more information, contact Amazon Web Services Support.
    
    For more information about chat, see Chat in the Amazon Connect Administrator Guide.
    Specified by:
    
    startChatContact in interface AmazonConnect
    
    Parameters:
    
    startChatContactRequest -
    
    Returns:
    
    Result of the StartChatContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - startContactEvaluation
```
public StartContactEvaluationResult startContactEvaluation(StartContactEvaluationRequest request)
```
    Starts an empty evaluation in the specified Amazon Connect instance, using the given evaluation form for the particular contact. The evaluation form version used for the contact evaluation corresponds to the currently activated version. If no version is activated for the evaluation form, the contact evaluation cannot be started.
    
    Evaluations created through the public API do not contain answer values suggested from automation.
    
    Specified by:
    
    startContactEvaluation in interface AmazonConnect
    
    Parameters:
    
    startContactEvaluationRequest -
    
    Returns:
    
    Result of the StartContactEvaluation operation returned by the service.
    
    Throws:
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - startContactRecording
```
public StartContactRecordingResult startContactRecording(StartContactRecordingRequest request)
```
    Starts recording the contact:
    - If the API is called before the agent joins the call, recording starts when the agent joins the call.
    - If the API is called after the agent joins the call, recording starts at the time of the API call.
    StartContactRecording is a one-time action. For example, if you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend and resume it, such as when collecting sensitive information (for example, a credit card number), use SuspendContactRecording and ResumeContactRecording.
    
    You can use this API to override the recording behavior configured in the Set recording behavior block.
    
    Only voice recordings are supported at this time.
    Specified by:
    
    startContactRecording in interface AmazonConnect
    
    Parameters:
    
    startContactRecordingRequest -
    
    Returns:
    
    Result of the StartContactRecording operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - startContactStreaming
```
public StartContactStreamingResult startContactStreaming(StartContactStreamingRequest request)
```
    Initiates real-time message streaming for a new chat contact.
    
    For more information about message streaming, see Enable real-time chat message streaming in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    startContactStreaming in interface AmazonConnect
    
    Parameters:
    
    startContactStreamingRequest -
    
    Returns:
    
    Result of the StartContactStreaming operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - startOutboundVoiceContact
```
public StartOutboundVoiceContactResult startOutboundVoiceContact(StartOutboundVoiceContactRequest request)
```
    Places an outbound call to a contact, and then initiates the flow. It performs the actions in the flow that's specified (in ContactFlowId).
    
    Agents do not initiate the outbound API, which means that they do not dial the contact. If the flow places an outbound call to a contact, and then puts the contact in queue, the call is then routed to the agent, like any other inbound case.
    
    There is a 60-second dialing timeout for this operation. If the call is not connected after 60 seconds, it fails.
    
    UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK mobile numbers, you must submit a service quota increase request. For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
    
    Campaign calls are not allowed by default. Before you can make a call with TrafficType = CAMPAIGN, you must submit a service quota increase request to the quota Amazon Connect campaigns.
    
    Specified by:
    
    startOutboundVoiceContact in interface AmazonConnect
    
    Parameters:
    
    startOutboundVoiceContactRequest -
    
    Returns:
    
    Result of the StartOutboundVoiceContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    DestinationNotAllowedException - Outbound calls to the destination number are not allowed.
    
    OutboundContactNotPermittedException - The contact is not permitted.
    
    See Also:
    
    AWS API Documentation
  - startTaskContact
```
public StartTaskContactResult startTaskContact(StartTaskContactRequest request)
```
    Initiates a flow to start a new task.
    
    Specified by:
    
    startTaskContact in interface AmazonConnect
    
    Parameters:
    
    startTaskContactRequest -
    
    Returns:
    
    Result of the StartTaskContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - stopContact
```
public StopContactResult stopContact(StopContactRequest request)
```
    Ends the specified contact. This call does not work for the following initiation methods:
    - DISCONNECT
    - TRANSFER
    - QUEUE_TRANSFER
    Specified by:
    
    stopContact in interface AmazonConnect
    
    Parameters:
    
    stopContactRequest -
    
    Returns:
    
    Result of the StopContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ContactNotFoundException - The contact with the specified ID is not active or does not exist. Applies to Voice calls only, not to Chat, Task, or Voice Callback.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - stopContactRecording
```
public StopContactRecordingResult stopContactRecording(StopContactRecordingRequest request)
```
    Stops recording a call when a contact is being recorded. StopContactRecording is a one-time action. If you use StopContactRecording to stop recording an ongoing call, you can't use StartContactRecording to restart it. For scenarios where the recording has started and you want to suspend it for sensitive information (for example, to collect a credit card number), and then restart it, use SuspendContactRecording and ResumeContactRecording.
    
    Only voice recordings are supported at this time.
    
    Specified by:
    
    stopContactRecording in interface AmazonConnect
    
    Parameters:
    
    stopContactRecordingRequest -
    
    Returns:
    
    Result of the StopContactRecording operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - stopContactStreaming
```
public StopContactStreamingResult stopContactStreaming(StopContactStreamingRequest request)
```
    Ends message streaming on a specified contact. To restart message streaming on that contact, call the StartContactStreaming API.
    
    Specified by:
    
    stopContactStreaming in interface AmazonConnect
    
    Parameters:
    
    stopContactStreamingRequest -
    
    Returns:
    
    Result of the StopContactStreaming operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - submitContactEvaluation
```
public SubmitContactEvaluationResult submitContactEvaluation(SubmitContactEvaluationRequest request)
```
    Submits a contact evaluation in the specified Amazon Connect instance. Answers included in the request are merged with existing answers for the given evaluation. If no answers or notes are passed, the evaluation is submitted with the existing answers and notes. You can delete an answer or note by passing an empty object ({} ) to the question identifier.
    
    If a contact evaluation is already in submitted state, this operation will trigger a resubmission.
    
    Specified by:
    
    submitContactEvaluation in interface AmazonConnect
    
    Parameters:
    
    submitContactEvaluationRequest -
    
    Returns:
    
    Result of the SubmitContactEvaluation operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - suspendContactRecording
```
public SuspendContactRecordingResult suspendContactRecording(SuspendContactRecordingRequest request)
```
    When a contact is being recorded, this API suspends recording the call or screen. For example, you might suspend the call or screen recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.
    
    The period of time that the recording is suspended is filled with silence in the final recording.
    
    Voice and screen recordings are supported.
    
    Specified by:
    
    suspendContactRecording in interface AmazonConnect
    
    Parameters:
    
    suspendContactRecordingRequest -
    
    Returns:
    
    Result of the SuspendContactRecording operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - tagResource
```
public TagResourceResult tagResource(TagResourceRequest request)
```
    Adds the specified tags to the specified resource.
    
    Some of the supported resource types are agents, routing profiles, queues, quick connects, contact flows, agent statuses, hours of operation, phone numbers, security profiles, and task templates. For a complete list, see Tagging resources in Amazon Connect.
    
    For sample policies that use tags, see Amazon Connect Identity-Based Policy Examples in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    tagResource in interface AmazonConnect
    
    Parameters:
    
    tagResourceRequest -
    
    Returns:
    
    Result of the TagResource operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - transferContact
```
public TransferContactResult transferContact(TransferContactRequest request)
```
    Transfers contacts from one agent or queue to another agent or queue at any point after a contact is created. You can transfer a contact to another queue by providing the flow which orchestrates the contact to the destination queue. This gives you more control over contact handling and helps you adhere to the service level agreement (SLA) guaranteed to your customers.
    
    Note the following requirements:
    - Transfer is supported for only TASK contacts.
    - Do not use both QueueId and UserId in the same call.
    - The following flow types are supported: Inbound flow, Transfer to agent flow, and Transfer to queue flow.
    - The TransferContact API can be called only on active contacts.
    - A contact cannot be transferred more than 11 times.
    Specified by:
    
    transferContact in interface AmazonConnect
    
    Parameters:
    
    transferContactRequest -
    
    Returns:
    
    Result of the TransferContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    IdempotencyException - An entity with the same name already exists.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - untagResource
```
public UntagResourceResult untagResource(UntagResourceRequest request)
```
    Removes the specified tags from the specified resource.
    
    Specified by:
    
    untagResource in interface AmazonConnect
    
    Parameters:
    
    untagResourceRequest -
    
    Returns:
    
    Result of the UntagResource operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - updateAgentStatus
```
public UpdateAgentStatusResult updateAgentStatus(UpdateAgentStatusRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates agent status.
    
    Specified by:
    
    updateAgentStatus in interface AmazonConnect
    
    Parameters:
    
    updateAgentStatusRequest -
    
    Returns:
    
    Result of the UpdateAgentStatus operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContact
```
public UpdateContactResult updateContact(UpdateContactRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Adds or updates user-defined contact information associated with the specified contact. At least one field to be updated must be present in the request.
    
    You can add or update user-defined contact information for both ongoing and completed contacts.
    
    Specified by:
    
    updateContact in interface AmazonConnect
    
    Parameters:
    
    updateContactRequest -
    
    Returns:
    
    Result of the UpdateContact operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - updateContactAttributes
```
public UpdateContactAttributesResult updateContactAttributes(UpdateContactAttributesRequest request)
```
    Creates or updates user-defined contact attributes associated with the specified contact.
    
    You can create or update user-defined attributes for both ongoing and completed contacts. For example, while the call is active, you can update the customer's name or the reason the customer called. You can add notes about steps that the agent took during the call that display to the next agent that takes the call. You can also update attributes for a contact using data from your CRM application and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis, such as legal review or to identify abusive callers.
    
    Contact attributes are available in Amazon Connect for 24 months, and are then deleted. For information about contact record retention and the maximum size of the contact record attributes section, see Feature specifications in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    updateContactAttributes in interface AmazonConnect
    
    Parameters:
    
    updateContactAttributesRequest -
    
    Returns:
    
    Result of the UpdateContactAttributes operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactEvaluation
```
public UpdateContactEvaluationResult updateContactEvaluation(UpdateContactEvaluationRequest request)
```
    Updates details about a contact evaluation in the specified Amazon Connect instance. A contact evaluation must be in draft state. Answers included in the request are merged with existing answers for the given evaluation. An answer or note can be deleted by passing an empty object ({}) to the question identifier.
    
    Specified by:
    
    updateContactEvaluation in interface AmazonConnect
    
    Parameters:
    
    updateContactEvaluationRequest -
    
    Returns:
    
    Result of the UpdateContactEvaluation operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - updateContactFlowContent
```
public UpdateContactFlowContentResult updateContactFlowContent(UpdateContactFlowContentRequest request)
```
    Updates the specified flow.
    
    You can also create and update flows using the Amazon Connect Flow language.
    
    Specified by:
    
    updateContactFlowContent in interface AmazonConnect
    
    Parameters:
    
    updateContactFlowContentRequest -
    
    Returns:
    
    Result of the UpdateContactFlowContent operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidContactFlowException - The flow is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactFlowMetadata
```
public UpdateContactFlowMetadataResult updateContactFlowMetadata(UpdateContactFlowMetadataRequest request)
```
    Updates metadata about specified flow.
    
    Specified by:
    
    updateContactFlowMetadata in interface AmazonConnect
    
    Parameters:
    
    updateContactFlowMetadataRequest -
    
    Returns:
    
    Result of the UpdateContactFlowMetadata operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactFlowModuleContent
```
public UpdateContactFlowModuleContentResult updateContactFlowModuleContent(UpdateContactFlowModuleContentRequest request)
```
    Updates specified flow module for the specified Amazon Connect instance.
    
    Specified by:
    
    updateContactFlowModuleContent in interface AmazonConnect
    
    Parameters:
    
    updateContactFlowModuleContentRequest -
    
    Returns:
    
    Result of the UpdateContactFlowModuleContent operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidContactFlowModuleException - The problems with the module. Please fix before trying again.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactFlowModuleMetadata
```
public UpdateContactFlowModuleMetadataResult updateContactFlowModuleMetadata(UpdateContactFlowModuleMetadataRequest request)
```
    Updates metadata about specified flow module.
    
    Specified by:
    
    updateContactFlowModuleMetadata in interface AmazonConnect
    
    Parameters:
    
    updateContactFlowModuleMetadataRequest -
    
    Returns:
    
    Result of the UpdateContactFlowModuleMetadata operation returned by the service.
    
    Throws:
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactFlowName
```
public UpdateContactFlowNameResult updateContactFlowName(UpdateContactFlowNameRequest request)
```
    The name of the flow.
    
    You can also create and update flows using the Amazon Connect Flow language.
    
    Specified by:
    
    updateContactFlowName in interface AmazonConnect
    
    Parameters:
    
    updateContactFlowNameRequest -
    
    Returns:
    
    Result of the UpdateContactFlowName operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateContactSchedule
```
public UpdateContactScheduleResult updateContactSchedule(UpdateContactScheduleRequest request)
```
    Updates the scheduled time of a task contact that is already scheduled.
    
    Specified by:
    
    updateContactSchedule in interface AmazonConnect
    
    Parameters:
    
    updateContactScheduleRequest -
    
    Returns:
    
    Result of the UpdateContactSchedule operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    LimitExceededException - The allowed limit for the resource has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateEvaluationForm
```
public UpdateEvaluationFormResult updateEvaluationForm(UpdateEvaluationFormRequest request)
```
    Updates details about a specific evaluation form version in the specified Amazon Connect instance. Question and section identifiers cannot be duplicated within the same evaluation form.
    
    This operation does not support partial updates. Instead it does a full update of evaluation form content.
    
    Specified by:
    
    updateEvaluationForm in interface AmazonConnect
    
    Parameters:
    
    updateEvaluationFormRequest -
    
    Returns:
    
    Result of the UpdateEvaluationForm operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - updateHoursOfOperation
```
public UpdateHoursOfOperationResult updateHoursOfOperation(UpdateHoursOfOperationRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the hours of operation.
    
    Specified by:
    
    updateHoursOfOperation in interface AmazonConnect
    
    Parameters:
    
    updateHoursOfOperationRequest -
    
    Returns:
    
    Result of the UpdateHoursOfOperation operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateInstanceAttribute
```
public UpdateInstanceAttributeResult updateInstanceAttribute(UpdateInstanceAttributeRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the value for the specified attribute type.
    
    Specified by:
    
    updateInstanceAttribute in interface AmazonConnect
    
    Parameters:
    
    updateInstanceAttributeRequest -
    
    Returns:
    
    Result of the UpdateInstanceAttribute operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - updateInstanceStorageConfig
```
public UpdateInstanceStorageConfigResult updateInstanceStorageConfig(UpdateInstanceStorageConfigRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates an existing configuration for a resource type. This API is idempotent.
    
    Specified by:
    
    updateInstanceStorageConfig in interface AmazonConnect
    
    Parameters:
    
    updateInstanceStorageConfigRequest -
    
    Returns:
    
    Result of the UpdateInstanceStorageConfig operation returned by the service.
    
    Throws:
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    See Also:
    
    AWS API Documentation
  - updateParticipantRoleConfig
```
public UpdateParticipantRoleConfigResult updateParticipantRoleConfig(UpdateParticipantRoleConfigRequest request)
```
    Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. You can set four timers:
    - Customer idle timeout
    - Customer auto-disconnect timeout
    - Agent idle timeout
    - Agent auto-disconnect timeout
    For more information about how chat timeouts work, see Set up chat timeouts for human participants.
    Specified by:
    
    updateParticipantRoleConfig in interface AmazonConnect
    
    Parameters:
    
    updateParticipantRoleConfigRequest -
    
    Returns:
    
    Result of the UpdateParticipantRoleConfig operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updatePhoneNumber
```
public UpdatePhoneNumberResult updatePhoneNumber(UpdatePhoneNumberRequest request)
```
    Updates your claimed phone number from its current Amazon Connect instance or traffic distribution group to another Amazon Connect instance or traffic distribution group in the same Amazon Web Services Region.
    
    After using this API, you must verify that the phone number is attached to the correct flow in the target instance or traffic distribution group. You need to do this because the API switches only the phone number to a new instance or traffic distribution group. It doesn't migrate the flow configuration of the phone number, too.
    
    You can call DescribePhoneNumber API to verify the status of a previous UpdatePhoneNumber operation.
    
    Specified by:
    
    updatePhoneNumber in interface AmazonConnect
    
    Parameters:
    
    updatePhoneNumberRequest -
    
    Returns:
    
    Result of the UpdatePhoneNumber operation returned by the service.
    
    Throws:
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    IdempotencyException - An entity with the same name already exists.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    See Also:
    
    AWS API Documentation
  - updatePrompt
```
public UpdatePromptResult updatePrompt(UpdatePromptRequest request)
```
    Updates a prompt.
    
    Specified by:
    
    updatePrompt in interface AmazonConnect
    
    Parameters:
    
    updatePromptRequest -
    
    Returns:
    
    Result of the UpdatePrompt operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQueueHoursOfOperation
```
public UpdateQueueHoursOfOperationResult updateQueueHoursOfOperation(UpdateQueueHoursOfOperationRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the hours of operation for the specified queue.
    
    Specified by:
    
    updateQueueHoursOfOperation in interface AmazonConnect
    
    Parameters:
    
    updateQueueHoursOfOperationRequest -
    
    Returns:
    
    Result of the UpdateQueueHoursOfOperation operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQueueMaxContacts
```
public UpdateQueueMaxContactsResult updateQueueMaxContacts(UpdateQueueMaxContactsRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the maximum number of contacts allowed in a queue before it is considered full.
    
    Specified by:
    
    updateQueueMaxContacts in interface AmazonConnect
    
    Parameters:
    
    updateQueueMaxContactsRequest -
    
    Returns:
    
    Result of the UpdateQueueMaxContacts operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQueueName
```
public UpdateQueueNameResult updateQueueName(UpdateQueueNameRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the name and description of a queue. At least Name or Description must be provided.
    
    Specified by:
    
    updateQueueName in interface AmazonConnect
    
    Parameters:
    
    updateQueueNameRequest -
    
    Returns:
    
    Result of the UpdateQueueName operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQueueOutboundCallerConfig
```
public UpdateQueueOutboundCallerConfigResult updateQueueOutboundCallerConfig(UpdateQueueOutboundCallerConfigRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the outbound caller ID name, number, and outbound whisper flow for a specified queue.
    
    If the number being used in the input is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the OutboundCallerIdNumberId value of the OutboundCallerConfig request body parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.
    
    Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API.
    
    Specified by:
    
    updateQueueOutboundCallerConfig in interface AmazonConnect
    
    Parameters:
    
    updateQueueOutboundCallerConfigRequest -
    
    Returns:
    
    Result of the UpdateQueueOutboundCallerConfig operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQueueStatus
```
public UpdateQueueStatusResult updateQueueStatus(UpdateQueueStatusRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates the status of the queue.
    
    Specified by:
    
    updateQueueStatus in interface AmazonConnect
    
    Parameters:
    
    updateQueueStatusRequest -
    
    Returns:
    
    Result of the UpdateQueueStatus operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQuickConnectConfig
```
public UpdateQuickConnectConfigResult updateQuickConnectConfig(UpdateQuickConnectConfigRequest request)
```
    Updates the configuration settings for the specified quick connect.
    
    Specified by:
    
    updateQuickConnectConfig in interface AmazonConnect
    
    Parameters:
    
    updateQuickConnectConfigRequest -
    
    Returns:
    
    Result of the UpdateQuickConnectConfig operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateQuickConnectName
```
public UpdateQuickConnectNameResult updateQuickConnectName(UpdateQuickConnectNameRequest request)
```
    Updates the name and description of a quick connect. The request accepts the following data in JSON format. At least Name or Description must be provided.
    
    Specified by:
    
    updateQuickConnectName in interface AmazonConnect
    
    Parameters:
    
    updateQuickConnectNameRequest -
    
    Returns:
    
    Result of the UpdateQuickConnectName operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRoutingProfileAgentAvailabilityTimer
```
public UpdateRoutingProfileAgentAvailabilityTimerResult updateRoutingProfileAgentAvailabilityTimer(UpdateRoutingProfileAgentAvailabilityTimerRequest request)
```
    Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.
    
    Specified by:
    
    updateRoutingProfileAgentAvailabilityTimer in interface AmazonConnect
    
    Parameters:
    
    updateRoutingProfileAgentAvailabilityTimerRequest -
    
    Returns:
    
    Result of the UpdateRoutingProfileAgentAvailabilityTimer operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRoutingProfileConcurrency
```
public UpdateRoutingProfileConcurrencyResult updateRoutingProfileConcurrency(UpdateRoutingProfileConcurrencyRequest request)
```
    Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing profile.
    
    Specified by:
    
    updateRoutingProfileConcurrency in interface AmazonConnect
    
    Parameters:
    
    updateRoutingProfileConcurrencyRequest -
    
    Returns:
    
    Result of the UpdateRoutingProfileConcurrency operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRoutingProfileDefaultOutboundQueue
```
public UpdateRoutingProfileDefaultOutboundQueueResult updateRoutingProfileDefaultOutboundQueue(UpdateRoutingProfileDefaultOutboundQueueRequest request)
```
    Updates the default outbound queue of a routing profile.
    
    Specified by:
    
    updateRoutingProfileDefaultOutboundQueue in interface AmazonConnect
    
    Parameters:
    
    updateRoutingProfileDefaultOutboundQueueRequest -
    
    Returns:
    
    Result of the UpdateRoutingProfileDefaultOutboundQueue operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRoutingProfileName
```
public UpdateRoutingProfileNameResult updateRoutingProfileName(UpdateRoutingProfileNameRequest request)
```
    Updates the name and description of a routing profile. The request accepts the following data in JSON format. At least Name or Description must be provided.
    
    Specified by:
    
    updateRoutingProfileName in interface AmazonConnect
    
    Parameters:
    
    updateRoutingProfileNameRequest -
    
    Returns:
    
    Result of the UpdateRoutingProfileName operation returned by the service.
    
    Throws:
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRoutingProfileQueues
```
public UpdateRoutingProfileQueuesResult updateRoutingProfileQueues(UpdateRoutingProfileQueuesRequest request)
```
    Updates the properties associated with a set of queues for a routing profile.
    
    Specified by:
    
    updateRoutingProfileQueues in interface AmazonConnect
    
    Parameters:
    
    updateRoutingProfileQueuesRequest -
    
    Returns:
    
    Result of the UpdateRoutingProfileQueues operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateRule
```
public UpdateRuleResult updateRule(UpdateRuleRequest request)
```
    Updates a rule for the specified Amazon Connect instance.
    
    Use the Rules Function language to code conditions for the rule.
    
    Specified by:
    
    updateRule in interface AmazonConnect
    
    Parameters:
    
    updateRuleRequest -
    
    Returns:
    
    Result of the UpdateRule operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceConflictException - A resource already has that name.
    
    See Also:
    
    AWS API Documentation
  - updateSecurityProfile
```
public UpdateSecurityProfileResult updateSecurityProfile(UpdateSecurityProfileRequest request)
```
    This API is in preview release for Amazon Connect and is subject to change.
    
    Updates a security profile.
    
    Specified by:
    
    updateSecurityProfile in interface AmazonConnect
    
    Parameters:
    
    updateSecurityProfileRequest -
    
    Returns:
    
    Result of the UpdateSecurityProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateTaskTemplate
```
public UpdateTaskTemplateResult updateTaskTemplate(UpdateTaskTemplateRequest request)
```
    Updates details about a specific task template in the specified Amazon Connect instance. This operation does not support partial updates. Instead it does a full update of template content.
    
    Specified by:
    
    updateTaskTemplate in interface AmazonConnect
    
    Parameters:
    
    updateTaskTemplateRequest -
    
    Returns:
    
    Result of the UpdateTaskTemplate operation returned by the service.
    
    Throws:
    
    PropertyValidationException - The property is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    ServiceQuotaExceededException - The service quota has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateTrafficDistribution
```
public UpdateTrafficDistributionResult updateTrafficDistribution(UpdateTrafficDistributionRequest request)
```
    Updates the traffic distribution for a given traffic distribution group.
    
    For more information about updating a traffic distribution group, see Update telephony traffic distribution across Amazon Web Services Regions in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    updateTrafficDistribution in interface AmazonConnect
    
    Parameters:
    
    updateTrafficDistributionRequest -
    
    Returns:
    
    Result of the UpdateTrafficDistribution operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    AccessDeniedException - You do not have sufficient permissions to perform this action.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceConflictException - A resource already has that name.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserHierarchy
```
public UpdateUserHierarchyResult updateUserHierarchy(UpdateUserHierarchyRequest request)
```
    Assigns the specified hierarchy group to the specified user.
    
    Specified by:
    
    updateUserHierarchy in interface AmazonConnect
    
    Parameters:
    
    updateUserHierarchyRequest -
    
    Returns:
    
    Result of the UpdateUserHierarchy operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserHierarchyGroupName
```
public UpdateUserHierarchyGroupNameResult updateUserHierarchyGroupName(UpdateUserHierarchyGroupNameRequest request)
```
    Updates the name of the user hierarchy group.
    
    Specified by:
    
    updateUserHierarchyGroupName in interface AmazonConnect
    
    Parameters:
    
    updateUserHierarchyGroupNameRequest -
    
    Returns:
    
    Result of the UpdateUserHierarchyGroupName operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    DuplicateResourceException - A resource with the specified name already exists.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserHierarchyStructure
```
public UpdateUserHierarchyStructureResult updateUserHierarchyStructure(UpdateUserHierarchyStructureRequest request)
```
    Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.
    
    Specified by:
    
    updateUserHierarchyStructure in interface AmazonConnect
    
    Parameters:
    
    updateUserHierarchyStructureRequest -
    
    Returns:
    
    Result of the UpdateUserHierarchyStructure operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ResourceInUseException - That resource is already in use. Please try another.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserIdentityInfo
```
public UpdateUserIdentityInfoResult updateUserIdentityInfo(UpdateUserIdentityInfoRequest request)
```
    Updates the identity information for the specified user.
    
    We strongly recommend limiting who has the ability to invoke UpdateUserIdentityInfo. Someone with that ability can change the login credentials of other users by changing their email address. This poses a security risk to your organization. They can change the email address of a user to the attacker's email address, and then reset the password through email. For more information, see Best Practices for Security Profiles in the Amazon Connect Administrator Guide.
    
    Specified by:
    
    updateUserIdentityInfo in interface AmazonConnect
    
    Parameters:
    
    updateUserIdentityInfoRequest -
    
    Returns:
    
    Result of the UpdateUserIdentityInfo operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserPhoneConfig
```
public UpdateUserPhoneConfigResult updateUserPhoneConfig(UpdateUserPhoneConfigRequest request)
```
    Updates the phone configuration settings for the specified user.
    
    Specified by:
    
    updateUserPhoneConfig in interface AmazonConnect
    
    Parameters:
    
    updateUserPhoneConfigRequest -
    
    Returns:
    
    Result of the UpdateUserPhoneConfig operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserRoutingProfile
```
public UpdateUserRoutingProfileResult updateUserRoutingProfile(UpdateUserRoutingProfileRequest request)
```
    Assigns the specified routing profile to the specified user.
    
    Specified by:
    
    updateUserRoutingProfile in interface AmazonConnect
    
    Parameters:
    
    updateUserRoutingProfileRequest -
    
    Returns:
    
    Result of the UpdateUserRoutingProfile operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - updateUserSecurityProfiles
```
public UpdateUserSecurityProfilesResult updateUserSecurityProfiles(UpdateUserSecurityProfilesRequest request)
```
    Assigns the specified security profiles to the specified user.
    
    Specified by:
    
    updateUserSecurityProfiles in interface AmazonConnect
    
    Parameters:
    
    updateUserSecurityProfilesRequest -
    
    Returns:
    
    Result of the UpdateUserSecurityProfiles operation returned by the service.
    
    Throws:
    
    InvalidRequestException - The request is not valid.
    
    InvalidParameterException - One or more of the specified parameters are not valid.
    
    ResourceNotFoundException - The specified resource was not found.
    
    ThrottlingException - The throttling limit has been exceeded.
    
    InternalServiceException - Request processing failed because of an error or failure with the service.
    
    See Also:
    
    AWS API Documentation
  - getCachedResponseMetadata
```
public ResponseMetadata getCachedResponseMetadata(AmazonWebServiceRequest request)
```
    Returns additional metadata for a previously executed successful, request, typically used for debugging issues where a service isn't acting as expected. This data isn't considered part of the result data returned by an operation, so it's available through this separate, diagnostic interface.
    Response metadata is only cached for a limited period of time, so if you need to access this extra diagnostic information for an executed request, you should use this method to retrieve it as soon as possible after executing the request.
    
    Specified by:
    
    getCachedResponseMetadata in interface AmazonConnect
    
    Parameters:
    
    request - The originally executed request
    
    Returns:
    
    The response metadata for the specified request, or null if none is available.
  - shutdown
```
public void shutdown()
```
    Description copied from class: AmazonWebServiceClient
    
    Shuts down this client object, releasing any resources that might be held open. If this method is not invoked, resources may be leaked. Once a client has been shutdown, it should not be used to make any more requests.
    
    Specified by:
    
    shutdown in interface AmazonConnect
    
    Overrides:
    
    shutdown in class AmazonWebServiceClient

AWS SDK for Java 1.x API Reference - 1.12.525

Class AmazonConnectClient

Field Summary

Fields inherited from class com.amazonaws.AmazonWebServiceClient

Fields inherited from interface com.amazonaws.services.connect.AmazonConnect

Method Summary

Methods inherited from class com.amazonaws.AmazonWebServiceClient

Methods inherited from class java.lang.Object

Method Detail

builder

activateEvaluationForm

associateApprovedOrigin

associateBot

associateDefaultVocabulary

associateInstanceStorageConfig

associateLambdaFunction

associateLexBot

associatePhoneNumberContactFlow

associateQueueQuickConnects

associateRoutingProfileQueues

associateSecurityKey

claimPhoneNumber

createAgentStatus

createContactFlow

createContactFlowModule

createEvaluationForm

createHoursOfOperation

createInstance

createIntegrationAssociation

createParticipant

createPrompt

createQueue

createQuickConnect

createRoutingProfile

createRule

createSecurityProfile

createTaskTemplate

createTrafficDistributionGroup

createUseCase

createUser

createUserHierarchyGroup

createVocabulary

deactivateEvaluationForm

deleteContactEvaluation

deleteContactFlow

deleteContactFlowModule

deleteEvaluationForm

deleteHoursOfOperation

deleteInstance

deleteIntegrationAssociation

deletePrompt

deleteQueue

deleteQuickConnect

deleteRoutingProfile

deleteRule

deleteSecurityProfile

deleteTaskTemplate

deleteTrafficDistributionGroup

deleteUseCase

deleteUser

deleteUserHierarchyGroup

deleteVocabulary

describeAgentStatus

describeContact

describeContactEvaluation

describeContactFlow

describeContactFlowModule

describeEvaluationForm

describeHoursOfOperation

describeInstance

describeInstanceAttribute

describeInstanceStorageConfig

describePhoneNumber

describePrompt

describeQueue

describeQuickConnect

describeRoutingProfile

describeRule

describeSecurityProfile

describeTrafficDistributionGroup