CccClient (tencentcloud-sdk-java-intl-en 3.0.1245 API)

java.lang.Object
- com.tencentcloudapi.common.AbstractClient
- - com.tencentcloudapi.ccc.v20200210.CccClient

public class CccClient
extends AbstractClient

Field Summary
- Fields inherited from class com.tencentcloudapi.common.AbstractClient
  gson, HTTP_RSP_OK, SDK_VERSION

Constructor Summary

Constructors
Constructor and Description
`CccClient(Credential credential, String region)`
`CccClient(Credential credential, String region, ClientProfile profile)`

Method Summary

All Methods Instance Methods Concrete Methods
Modifier and Type	Method and Description
`AbortAgentCruiseDialingCampaignResponse`	`AbortAgentCruiseDialingCampaign(AbortAgentCruiseDialingCampaignRequest req)` Stop Agent Cruise-style Outbound Call Task
`AbortPredictiveDialingCampaignResponse`	`AbortPredictiveDialingCampaign(AbortPredictiveDialingCampaignRequest req)` This API is used to pause the predictive outbound call task.
`BindNumberCallInInterfaceResponse`	`BindNumberCallInInterface(BindNumberCallInInterfaceRequest req)` This API is used to bind a number to a callback API for incoming calls.
`BindNumberCallOutSkillGroupResponse`	`BindNumberCallOutSkillGroup(BindNumberCallOutSkillGroupRequest req)` This API is used to bind outbound skill group of number.
`BindStaffSkillGroupListResponse`	`BindStaffSkillGroupList(BindStaffSkillGroupListRequest req)` This API is used to bind the agent's skill group.
`ControlAIConversationResponse`	`ControlAIConversation(ControlAIConversationRequest req)` This API is used to provide server-side robot control feature.
`CreateAdminURLResponse`	`CreateAdminURL(CreateAdminURLRequest req)` This API is used to create a management access link.
`CreateAgentCruiseDialingCampaignResponse`	`CreateAgentCruiseDialingCampaign(CreateAgentCruiseDialingCampaignRequest req)` Agent Cruise-style Outbound Call.
`CreateAIAgentCallResponse`	`CreateAIAgentCall(CreateAIAgentCallRequest req)` This API is used to initiate outbound calls using an AI model, limited to owned phone numbers only.
`CreateAICallResponse`	`CreateAICall(CreateAICallRequest req)` Used to make outbound calls by invoking AI models, limited to the use of proprietary phone numbers.
`CreateAutoCalloutTaskResponse`	`CreateAutoCalloutTask(CreateAutoCalloutTaskRequest req)` This API is used to create the automatic outbound call task.
`CreateCallOutSessionResponse`	`CreateCallOutSession(CreateCallOutSessionRequest req)` This API is used to create an outbound call session.
`CreateCCCSkillGroupResponse`	`CreateCCCSkillGroup(CreateCCCSkillGroupRequest req)` This API is used to create a new skill group.
`CreateExtensionResponse`	`CreateExtension(CreateExtensionRequest req)` This API is used to create the telephone account.
`CreateIVRSessionResponse`	`CreateIVRSession(CreateIVRSessionRequest req)` Create a session associated with IVR.
`CreateOwnNumberApplyResponse`	`CreateOwnNumberApply(CreateOwnNumberApplyRequest req)` Create customer's own number access review
`CreatePredictiveDialingCampaignResponse`	`CreatePredictiveDialingCampaign(CreatePredictiveDialingCampaignRequest req)` This API is used to create the predictive outbound call task.
`CreateSDKLoginTokenResponse`	`CreateSDKLoginToken(CreateSDKLoginTokenRequest req)` This API is used to create the SDK log-in token.
`CreateStaffResponse`	`CreateStaff(CreateStaffRequest req)` This API is used to create the customer service account.
`CreateUserSigResponse`	`CreateUserSig(CreateUserSigRequest req)` This API is used to create a user data signature.
`DeleteCCCSkillGroupResponse`	`DeleteCCCSkillGroup(DeleteCCCSkillGroupRequest req)` This API is used to delete a skill group.
`DeleteExtensionResponse`	`DeleteExtension(DeleteExtensionRequest req)` This API is used to delete telephone accounts.
`DeletePredictiveDialingCampaignResponse`	`DeletePredictiveDialingCampaign(DeletePredictiveDialingCampaignRequest req)` This API is used to delete the predictive outbound call task.
`DeleteStaffResponse`	`DeleteStaff(DeleteStaffRequest req)` This API is used to delete the agent information.
`DescribeAgentCruiseDialingCampaignResponse`	`DescribeAgentCruiseDialingCampaign(DescribeAgentCruiseDialingCampaignRequest req)` Query Agent Cruise-style Outbound Call Task
`DescribeAIAnalysisResultResponse`	`DescribeAIAnalysisResult(DescribeAIAnalysisResultRequest req)` This API is used to obtain AI Conversation Analytics results.
`DescribeAICallExtractResultResponse`	`DescribeAICallExtractResult(DescribeAICallExtractResultRequest req)` Obtain AI call content extraction result
`DescribeAILatencyResponse`	`DescribeAILatency(DescribeAILatencyRequest req)` This API is used to obtain AI latency information.
`DescribeAutoCalloutTaskResponse`	`DescribeAutoCalloutTask(DescribeAutoCalloutTaskRequest req)` This API is used to query automatic outbound call task details.
`DescribeAutoCalloutTasksResponse`	`DescribeAutoCalloutTasks(DescribeAutoCalloutTasksRequest req)` Batch Query Automatic Outbound Call Tasks
`DescribeCallInMetricsResponse`	`DescribeCallInMetrics(DescribeCallInMetricsRequest req)` This API is used to access the inbound real-time data statistical metrics.
`DescribeCCCBuyInfoListResponse`	`DescribeCCCBuyInfoList(DescribeCCCBuyInfoListRequest req)` This API is used to access the user purchasing information list.
`DescribeExtensionResponse`	`DescribeExtension(DescribeExtensionRequest req)` This API is used to access the telephone information.
`DescribeExtensionsResponse`	`DescribeExtensions(DescribeExtensionsRequest req)` This API is used to query the telephone list information.
`DescribeIvrAudioListResponse`	`DescribeIvrAudioList(DescribeIvrAudioListRequest req)` Query IVR Audio File List Information
`DescribeNumbersResponse`	`DescribeNumbers(DescribeNumbersRequest req)` This API is used to query the number list.
`DescribePredictiveDialingCampaignResponse`	`DescribePredictiveDialingCampaign(DescribePredictiveDialingCampaignRequest req)` This API is used to query the predictive outbound call task.
`DescribePredictiveDialingCampaignsResponse`	`DescribePredictiveDialingCampaigns(DescribePredictiveDialingCampaignsRequest req)` This API is used to query the predictive outbound call task list.
`DescribePredictiveDialingSessionsResponse`	`DescribePredictiveDialingSessions(DescribePredictiveDialingSessionsRequest req)` This API is used to query the predictive outbound call list.
`DescribeProtectedTelCdrResponse`	`DescribeProtectedTelCdr(DescribeProtectedTelCdrRequest req)` This API is used to access protected phone service records and recordings for both inbound and outbound calls.
`DescribePSTNActiveSessionListResponse`	`DescribePSTNActiveSessionList(DescribePSTNActiveSessionListRequest req)` This API is used to access the current calling session list.
`DescribeSessionDetailResponse`	`DescribeSessionDetail(DescribeSessionDetailRequest req)` This API is used to query call detail.
`DescribeSkillGroupInfoListResponse`	`DescribeSkillGroupInfoList(DescribeSkillGroupInfoListRequest req)` This API is used to access the skill group information list.
`DescribeStaffInfoListResponse`	`DescribeStaffInfoList(DescribeStaffInfoListRequest req)` This API is used to access the agent information list.
`DescribeStaffStatusHistoryResponse`	`DescribeStaffStatusHistory(DescribeStaffStatusHistoryRequest req)` This API is used to query agent status history.
`DescribeStaffStatusMetricsResponse`	`DescribeStaffStatusMetrics(DescribeStaffStatusMetricsRequest req)` This API is used to access the real-time status statistics metrics of the agent.
`DescribeTelCallInfoResponse`	`DescribeTelCallInfo(DescribeTelCallInfoRequest req)` This API is used to access telephone consumption statistics by instance.
`DescribeTelCdrResponse`	`DescribeTelCdr(DescribeTelCdrRequest req)` This API is used to access phone service records and recordings.
`DescribeTelRecordAsrResponse`	`DescribeTelRecordAsr(DescribeTelRecordAsrRequest req)` Pull conversation recording for text information
`DescribeTelSessionResponse`	`DescribeTelSession(DescribeTelSessionRequest req)` This API is used to access the PSTN session information.
`DisableCCCPhoneNumberResponse`	`DisableCCCPhoneNumber(DisableCCCPhoneNumberRequest req)` This API is used to disable numbers.
`ForceMemberOfflineResponse`	`ForceMemberOffline(ForceMemberOfflineRequest req)` This API is used to force customer service to go offline.
`HangUpCallResponse`	`HangUpCall(HangUpCallRequest req)` This API is used to hang up the phone.
`ModifyExtensionResponse`	`ModifyExtension(ModifyExtensionRequest req)` This API is used to modify telephone accounts (binding skill group, binding agent account).
`ModifyOwnNumberApplyResponse`	`ModifyOwnNumberApply(ModifyOwnNumberApplyRequest req)` Modify customer's own number approval form
`ModifyStaffResponse`	`ModifyStaff(ModifyStaffRequest req)` This API is used to modify the customer service account.
`ModifyStaffPasswordResponse`	`ModifyStaffPassword(ModifyStaffPasswordRequest req)` Modify Agent's Password
`PausePredictiveDialingCampaignResponse`	`PausePredictiveDialingCampaign(PausePredictiveDialingCampaignRequest req)` This API is used to pause the predictive outbound call task.
`ResetExtensionPasswordResponse`	`ResetExtensionPassword(ResetExtensionPasswordRequest req)` This API is used to reset the telephone register password.
`RestoreMemberOnlineResponse`	`RestoreMemberOnline(RestoreMemberOnlineRequest req)` This API is used to restore customer service to go live.
`ResumePredictiveDialingCampaignResponse`	`ResumePredictiveDialingCampaign(ResumePredictiveDialingCampaignRequest req)` This API is used to resume the predictive outbound call task.
`StopAutoCalloutTaskResponse`	`StopAutoCalloutTask(StopAutoCalloutTaskRequest req)` This API is used to stop the automatic outbound call task.
`TransferToManualResponse`	`TransferToManual(TransferToManualRequest req)` This API is used to transfer a session to an agent in specific scenarios.
`UnbindNumberCallOutSkillGroupResponse`	`UnbindNumberCallOutSkillGroup(UnbindNumberCallOutSkillGroupRequest req)` This API is used to unbind the number from the outbound call skill group.
`UnbindStaffSkillGroupListResponse`	`UnbindStaffSkillGroupList(UnbindStaffSkillGroupListRequest req)` This API is used to unbind the agent's skill group.
`UpdateCCCSkillGroupResponse`	`UpdateCCCSkillGroup(UpdateCCCSkillGroupRequest req)` This API is used to update the skill group.
`UpdatePredictiveDialingCampaignResponse`	`UpdatePredictiveDialingCampaign(UpdatePredictiveDialingCampaignRequest req)` This API is used to update the predictive outbound call task before it starts.
`UploadIvrAudioResponse`	`UploadIvrAudio(UploadIvrAudioRequest req)` Upload audio files used in IVR, with a daily upload limit of 50 files.

Methods inherited from class com.tencentcloudapi.common.AbstractClient
call, callOctetStream, getClientProfile, getCredential, getRegion, getRegionBreaker, internalRequest, internalRequest, internalRequestRaw, processResponseJson, processResponseSSE, retry, setClientProfile, setCredential, setRegion, setRegionBreaker

Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

- Constructor Detail
  - CccClient
```
public CccClient(Credential credential,
                 String region)
```
  - CccClient
```
public CccClient(Credential credential,
                 String region,
                 ClientProfile profile)
```
- Method Detail
  - AbortAgentCruiseDialingCampaign
```
public AbortAgentCruiseDialingCampaignResponse AbortAgentCruiseDialingCampaign(AbortAgentCruiseDialingCampaignRequest req)
                                                                        throws TencentCloudSDKException
```
    Stop Agent Cruise-style Outbound Call Task
    
    Parameters:
    
    req - AbortAgentCruiseDialingCampaignRequest
    
    Returns:
    
    AbortAgentCruiseDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - AbortPredictiveDialingCampaign
```
public AbortPredictiveDialingCampaignResponse AbortPredictiveDialingCampaign(AbortPredictiveDialingCampaignRequest req)
                                                                      throws TencentCloudSDKException
```
    This API is used to pause the predictive outbound call task.
    
    Parameters:
    
    req - AbortPredictiveDialingCampaignRequest
    
    Returns:
    
    AbortPredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - BindNumberCallInInterface
```
public BindNumberCallInInterfaceResponse BindNumberCallInInterface(BindNumberCallInInterfaceRequest req)
                                                            throws TencentCloudSDKException
```
    This API is used to bind a number to a callback API for incoming calls.
    
    Parameters:
    
    req - BindNumberCallInInterfaceRequest
    
    Returns:
    
    BindNumberCallInInterfaceResponse
    
    Throws:
    
    TencentCloudSDKException
  - BindNumberCallOutSkillGroup
```
public BindNumberCallOutSkillGroupResponse BindNumberCallOutSkillGroup(BindNumberCallOutSkillGroupRequest req)
                                                                throws TencentCloudSDKException
```
    This API is used to bind outbound skill group of number.
    
    Parameters:
    
    req - BindNumberCallOutSkillGroupRequest
    
    Returns:
    
    BindNumberCallOutSkillGroupResponse
    
    Throws:
    
    TencentCloudSDKException
  - BindStaffSkillGroupList
```
public BindStaffSkillGroupListResponse BindStaffSkillGroupList(BindStaffSkillGroupListRequest req)
                                                        throws TencentCloudSDKException
```
    This API is used to bind the agent's skill group.
    
    Parameters:
    
    req - BindStaffSkillGroupListRequest
    
    Returns:
    
    BindStaffSkillGroupListResponse
    
    Throws:
    
    TencentCloudSDKException
  - ControlAIConversation
```
public ControlAIConversationResponse ControlAIConversation(ControlAIConversationRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to provide server-side robot control feature.
    
    Parameters:
    
    req - ControlAIConversationRequest
    
    Returns:
    
    ControlAIConversationResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateAIAgentCall
```
public CreateAIAgentCallResponse CreateAIAgentCall(CreateAIAgentCallRequest req)
                                            throws TencentCloudSDKException
```
    This API is used to initiate outbound calls using an AI model, limited to owned phone numbers only. Currently, a limited-time free trial of Advanced Agents is available. Before initiating a call, please ensure your AI model is compatible with OpenAI, Azure, or Minimax protocols, and visit the model provider's website to obtain relevant authentication information. For detailed feature descriptions, please refer to the documentation [Tencent Cloud Contact Center AI Call Platform](https://www.tencentcloud.com/document/product/1229/70681).
    
    Parameters:
    
    req - CreateAIAgentCallRequest
    
    Returns:
    
    CreateAIAgentCallResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateAICall
```
public CreateAICallResponse CreateAICall(CreateAICallRequest req)
                                  throws TencentCloudSDKException
```
    Used to make outbound calls by invoking AI models, limited to the use of proprietary phone numbers. Currently, the Advanced version seats are available for a **limited time** free trial. Before initiating a call, please ensure your AI model is compatible with OpenAI, Azure, or Minimax protocols, and visit the model provider's website to obtain relevant authentication information. For detailed feature descriptions, please refer to the documentation [Tencent Cloud Contact Center AI Call Platform](https://www.tencentcloud.com/document/product/1229/66889).
    
    Parameters:
    
    req - CreateAICallRequest
    
    Returns:
    
    CreateAICallResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateAdminURL
```
public CreateAdminURLResponse CreateAdminURL(CreateAdminURLRequest req)
                                      throws TencentCloudSDKException
```
    This API is used to create a management access link.
    
    Parameters:
    
    req - CreateAdminURLRequest
    
    Returns:
    
    CreateAdminURLResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateAgentCruiseDialingCampaign
```
public CreateAgentCruiseDialingCampaignResponse CreateAgentCruiseDialingCampaign(CreateAgentCruiseDialingCampaignRequest req)
                                                                          throws TencentCloudSDKException
```
    Agent Cruise-style Outbound Call.
    
    Parameters:
    
    req - CreateAgentCruiseDialingCampaignRequest
    
    Returns:
    
    CreateAgentCruiseDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateAutoCalloutTask
```
public CreateAutoCalloutTaskResponse CreateAutoCalloutTask(CreateAutoCalloutTaskRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to create the automatic outbound call task.
    
    Parameters:
    
    req - CreateAutoCalloutTaskRequest
    
    Returns:
    
    CreateAutoCalloutTaskResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateCCCSkillGroup
```
public CreateCCCSkillGroupResponse CreateCCCSkillGroup(CreateCCCSkillGroupRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to create a new skill group.
    
    Parameters:
    
    req - CreateCCCSkillGroupRequest
    
    Returns:
    
    CreateCCCSkillGroupResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateCallOutSession
```
public CreateCallOutSessionResponse CreateCallOutSession(CreateCallOutSessionRequest req)
                                                  throws TencentCloudSDKException
```
    This API is used to create an outbound call session. Currently, only dual calls are supported. That is, first use the platform number to call the agent mobile phone. After the agent answers, then make an outbound call to the user. Moreover, due to ISP frequency restrictions, the agent phone number must be added to the allowlist first to avoid frequency control leading to the failure of the outbound call. Therefore, before calling this API, the following operations have been completed. 1. The agent specified by UserId has already bound the mobile number. https://intl.cloud.tencent.com/document/product/679/76067?from_cn_redirect=1#.E6.AD.A5.E9.AA.A42.EF.BC.9A.E5.AE.8C.E5.96.84.E8.B4.A6.E5.8F.B7.E4.BF.A1.E6.81.AF. 2. The agent's bound mobile number has applied for and passed the outbound call allowlist. This API is used to make calls. Currently, the agent side can only call the user's mobile phone, so the IsForceMobile field must be true. 4. Do not fill in the mobile number bound to the current UserId for the callee, otherwise it can lead to call failure due to a busy line.
    
    Parameters:
    
    req - CreateCallOutSessionRequest
    
    Returns:
    
    CreateCallOutSessionResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateExtension
```
public CreateExtensionResponse CreateExtension(CreateExtensionRequest req)
                                        throws TencentCloudSDKException
```
    This API is used to create the telephone account.
    
    Parameters:
    
    req - CreateExtensionRequest
    
    Returns:
    
    CreateExtensionResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateIVRSession
```
public CreateIVRSessionResponse CreateIVRSession(CreateIVRSessionRequest req)
                                          throws TencentCloudSDKException
```
    Create a session associated with IVR. This feature is supported only in the Advanced Version. Currently, it supports inbound and automatic outbound IVR types. Upon receiving the request, TCCC will first attempt to call the callee, then enter the IVR flow.
    
    Parameters:
    
    req - CreateIVRSessionRequest
    
    Returns:
    
    CreateIVRSessionResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateOwnNumberApply
```
public CreateOwnNumberApplyResponse CreateOwnNumberApply(CreateOwnNumberApplyRequest req)
                                                  throws TencentCloudSDKException
```
    Create customer's own number access review
    
    Parameters:
    
    req - CreateOwnNumberApplyRequest
    
    Returns:
    
    CreateOwnNumberApplyResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreatePredictiveDialingCampaign
```
public CreatePredictiveDialingCampaignResponse CreatePredictiveDialingCampaign(CreatePredictiveDialingCampaignRequest req)
                                                                        throws TencentCloudSDKException
```
    This API is used to create the predictive outbound call task.
    
    Parameters:
    
    req - CreatePredictiveDialingCampaignRequest
    
    Returns:
    
    CreatePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateSDKLoginToken
```
public CreateSDKLoginTokenResponse CreateSDKLoginToken(CreateSDKLoginTokenRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to create the SDK log-in token.
    
    Parameters:
    
    req - CreateSDKLoginTokenRequest
    
    Returns:
    
    CreateSDKLoginTokenResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateStaff
```
public CreateStaffResponse CreateStaff(CreateStaffRequest req)
                                throws TencentCloudSDKException
```
    This API is used to create the customer service account.
    
    Parameters:
    
    req - CreateStaffRequest
    
    Returns:
    
    CreateStaffResponse
    
    Throws:
    
    TencentCloudSDKException
  - CreateUserSig
```
public CreateUserSigResponse CreateUserSig(CreateUserSigRequest req)
                                    throws TencentCloudSDKException
```
    This API is used to create a user data signature.
    
    Parameters:
    
    req - CreateUserSigRequest
    
    Returns:
    
    CreateUserSigResponse
    
    Throws:
    
    TencentCloudSDKException
  - DeleteCCCSkillGroup
```
public DeleteCCCSkillGroupResponse DeleteCCCSkillGroup(DeleteCCCSkillGroupRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to delete a skill group.
    
    Parameters:
    
    req - DeleteCCCSkillGroupRequest
    
    Returns:
    
    DeleteCCCSkillGroupResponse
    
    Throws:
    
    TencentCloudSDKException
  - DeleteExtension
```
public DeleteExtensionResponse DeleteExtension(DeleteExtensionRequest req)
                                        throws TencentCloudSDKException
```
    This API is used to delete telephone accounts.
    
    Parameters:
    
    req - DeleteExtensionRequest
    
    Returns:
    
    DeleteExtensionResponse
    
    Throws:
    
    TencentCloudSDKException
  - DeletePredictiveDialingCampaign
```
public DeletePredictiveDialingCampaignResponse DeletePredictiveDialingCampaign(DeletePredictiveDialingCampaignRequest req)
                                                                        throws TencentCloudSDKException
```
    This API is used to delete the predictive outbound call task.
    
    Parameters:
    
    req - DeletePredictiveDialingCampaignRequest
    
    Returns:
    
    DeletePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - DeleteStaff
```
public DeleteStaffResponse DeleteStaff(DeleteStaffRequest req)
                                throws TencentCloudSDKException
```
    This API is used to delete the agent information.
    
    Parameters:
    
    req - DeleteStaffRequest
    
    Returns:
    
    DeleteStaffResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAIAnalysisResult
```
public DescribeAIAnalysisResultResponse DescribeAIAnalysisResult(DescribeAIAnalysisResultRequest req)
                                                          throws TencentCloudSDKException
```
    This API is used to obtain AI Conversation Analytics results.
    
    Parameters:
    
    req - DescribeAIAnalysisResultRequest
    
    Returns:
    
    DescribeAIAnalysisResultResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAICallExtractResult
```
public DescribeAICallExtractResultResponse DescribeAICallExtractResult(DescribeAICallExtractResultRequest req)
                                                                throws TencentCloudSDKException
```
    Obtain AI call content extraction result
    
    Parameters:
    
    req - DescribeAICallExtractResultRequest
    
    Returns:
    
    DescribeAICallExtractResultResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAILatency
```
public DescribeAILatencyResponse DescribeAILatency(DescribeAILatencyRequest req)
                                            throws TencentCloudSDKException
```
    This API is used to obtain AI latency information.
    
    Parameters:
    
    req - DescribeAILatencyRequest
    
    Returns:
    
    DescribeAILatencyResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAgentCruiseDialingCampaign
```
public DescribeAgentCruiseDialingCampaignResponse DescribeAgentCruiseDialingCampaign(DescribeAgentCruiseDialingCampaignRequest req)
                                                                              throws TencentCloudSDKException
```
    Query Agent Cruise-style Outbound Call Task
    
    Parameters:
    
    req - DescribeAgentCruiseDialingCampaignRequest
    
    Returns:
    
    DescribeAgentCruiseDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAutoCalloutTask
```
public DescribeAutoCalloutTaskResponse DescribeAutoCalloutTask(DescribeAutoCalloutTaskRequest req)
                                                        throws TencentCloudSDKException
```
    This API is used to query automatic outbound call task details.
    
    Parameters:
    
    req - DescribeAutoCalloutTaskRequest
    
    Returns:
    
    DescribeAutoCalloutTaskResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeAutoCalloutTasks
```
public DescribeAutoCalloutTasksResponse DescribeAutoCalloutTasks(DescribeAutoCalloutTasksRequest req)
                                                          throws TencentCloudSDKException
```
    Batch Query Automatic Outbound Call Tasks
    
    Parameters:
    
    req - DescribeAutoCalloutTasksRequest
    
    Returns:
    
    DescribeAutoCalloutTasksResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeCCCBuyInfoList
```
public DescribeCCCBuyInfoListResponse DescribeCCCBuyInfoList(DescribeCCCBuyInfoListRequest req)
                                                      throws TencentCloudSDKException
```
    This API is used to access the user purchasing information list.
    
    Parameters:
    
    req - DescribeCCCBuyInfoListRequest
    
    Returns:
    
    DescribeCCCBuyInfoListResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeCallInMetrics
```
public DescribeCallInMetricsResponse DescribeCallInMetrics(DescribeCallInMetricsRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to access the inbound real-time data statistical metrics.
    
    Parameters:
    
    req - DescribeCallInMetricsRequest
    
    Returns:
    
    DescribeCallInMetricsResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeExtension
```
public DescribeExtensionResponse DescribeExtension(DescribeExtensionRequest req)
                                            throws TencentCloudSDKException
```
    This API is used to access the telephone information.
    
    Parameters:
    
    req - DescribeExtensionRequest
    
    Returns:
    
    DescribeExtensionResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeExtensions
```
public DescribeExtensionsResponse DescribeExtensions(DescribeExtensionsRequest req)
                                              throws TencentCloudSDKException
```
    This API is used to query the telephone list information.
    
    Parameters:
    
    req - DescribeExtensionsRequest
    
    Returns:
    
    DescribeExtensionsResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeIvrAudioList
```
public DescribeIvrAudioListResponse DescribeIvrAudioList(DescribeIvrAudioListRequest req)
                                                  throws TencentCloudSDKException
```
    Query IVR Audio File List Information
    
    Parameters:
    
    req - DescribeIvrAudioListRequest
    
    Returns:
    
    DescribeIvrAudioListResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeNumbers
```
public DescribeNumbersResponse DescribeNumbers(DescribeNumbersRequest req)
                                        throws TencentCloudSDKException
```
    This API is used to query the number list.
    
    Parameters:
    
    req - DescribeNumbersRequest
    
    Returns:
    
    DescribeNumbersResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribePSTNActiveSessionList
```
public DescribePSTNActiveSessionListResponse DescribePSTNActiveSessionList(DescribePSTNActiveSessionListRequest req)
                                                                    throws TencentCloudSDKException
```
    This API is used to access the current calling session list.
    
    Parameters:
    
    req - DescribePSTNActiveSessionListRequest
    
    Returns:
    
    DescribePSTNActiveSessionListResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribePredictiveDialingCampaign
```
public DescribePredictiveDialingCampaignResponse DescribePredictiveDialingCampaign(DescribePredictiveDialingCampaignRequest req)
                                                                            throws TencentCloudSDKException
```
    This API is used to query the predictive outbound call task.
    
    Parameters:
    
    req - DescribePredictiveDialingCampaignRequest
    
    Returns:
    
    DescribePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribePredictiveDialingCampaigns
```
public DescribePredictiveDialingCampaignsResponse DescribePredictiveDialingCampaigns(DescribePredictiveDialingCampaignsRequest req)
                                                                              throws TencentCloudSDKException
```
    This API is used to query the predictive outbound call task list.
    
    Parameters:
    
    req - DescribePredictiveDialingCampaignsRequest
    
    Returns:
    
    DescribePredictiveDialingCampaignsResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribePredictiveDialingSessions
```
public DescribePredictiveDialingSessionsResponse DescribePredictiveDialingSessions(DescribePredictiveDialingSessionsRequest req)
                                                                            throws TencentCloudSDKException
```
    This API is used to query the predictive outbound call list.
    
    Parameters:
    
    req - DescribePredictiveDialingSessionsRequest
    
    Returns:
    
    DescribePredictiveDialingSessionsResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeProtectedTelCdr
```
public DescribeProtectedTelCdrResponse DescribeProtectedTelCdr(DescribeProtectedTelCdrRequest req)
                                                        throws TencentCloudSDKException
```
    This API is used to access protected phone service records and recordings for both inbound and outbound calls.
    
    Parameters:
    
    req - DescribeProtectedTelCdrRequest
    
    Returns:
    
    DescribeProtectedTelCdrResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeSessionDetail
```
public DescribeSessionDetailResponse DescribeSessionDetail(DescribeSessionDetailRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to query call detail.
    
    Parameters:
    
    req - DescribeSessionDetailRequest
    
    Returns:
    
    DescribeSessionDetailResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeSkillGroupInfoList
```
public DescribeSkillGroupInfoListResponse DescribeSkillGroupInfoList(DescribeSkillGroupInfoListRequest req)
                                                              throws TencentCloudSDKException
```
    This API is used to access the skill group information list.
    
    Parameters:
    
    req - DescribeSkillGroupInfoListRequest
    
    Returns:
    
    DescribeSkillGroupInfoListResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeStaffInfoList
```
public DescribeStaffInfoListResponse DescribeStaffInfoList(DescribeStaffInfoListRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to access the agent information list.
    
    Parameters:
    
    req - DescribeStaffInfoListRequest
    
    Returns:
    
    DescribeStaffInfoListResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeStaffStatusHistory
```
public DescribeStaffStatusHistoryResponse DescribeStaffStatusHistory(DescribeStaffStatusHistoryRequest req)
                                                              throws TencentCloudSDKException
```
    This API is used to query agent status history.
    
    Parameters:
    
    req - DescribeStaffStatusHistoryRequest
    
    Returns:
    
    DescribeStaffStatusHistoryResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeStaffStatusMetrics
```
public DescribeStaffStatusMetricsResponse DescribeStaffStatusMetrics(DescribeStaffStatusMetricsRequest req)
                                                              throws TencentCloudSDKException
```
    This API is used to access the real-time status statistics metrics of the agent.
    
    Parameters:
    
    req - DescribeStaffStatusMetricsRequest
    
    Returns:
    
    DescribeStaffStatusMetricsResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeTelCallInfo
```
public DescribeTelCallInfoResponse DescribeTelCallInfo(DescribeTelCallInfoRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to access telephone consumption statistics by instance.
    
    Parameters:
    
    req - DescribeTelCallInfoRequest
    
    Returns:
    
    DescribeTelCallInfoResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeTelCdr
```
public DescribeTelCdrResponse DescribeTelCdr(DescribeTelCdrRequest req)
                                      throws TencentCloudSDKException
```
    This API is used to access phone service records and recordings.
    
    Parameters:
    
    req - DescribeTelCdrRequest
    
    Returns:
    
    DescribeTelCdrResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeTelRecordAsr
```
public DescribeTelRecordAsrResponse DescribeTelRecordAsr(DescribeTelRecordAsrRequest req)
                                                  throws TencentCloudSDKException
```
    Pull conversation recording for text information
    
    Parameters:
    
    req - DescribeTelRecordAsrRequest
    
    Returns:
    
    DescribeTelRecordAsrResponse
    
    Throws:
    
    TencentCloudSDKException
  - DescribeTelSession
```
public DescribeTelSessionResponse DescribeTelSession(DescribeTelSessionRequest req)
                                              throws TencentCloudSDKException
```
    This API is used to access the PSTN session information.
    
    Parameters:
    
    req - DescribeTelSessionRequest
    
    Returns:
    
    DescribeTelSessionResponse
    
    Throws:
    
    TencentCloudSDKException
  - DisableCCCPhoneNumber
```
public DisableCCCPhoneNumberResponse DisableCCCPhoneNumber(DisableCCCPhoneNumberRequest req)
                                                    throws TencentCloudSDKException
```
    This API is used to disable numbers.
    
    Parameters:
    
    req - DisableCCCPhoneNumberRequest
    
    Returns:
    
    DisableCCCPhoneNumberResponse
    
    Throws:
    
    TencentCloudSDKException
  - ForceMemberOffline
```
public ForceMemberOfflineResponse ForceMemberOffline(ForceMemberOfflineRequest req)
                                              throws TencentCloudSDKException
```
    This API is used to force customer service to go offline.
    
    Parameters:
    
    req - ForceMemberOfflineRequest
    
    Returns:
    
    ForceMemberOfflineResponse
    
    Throws:
    
    TencentCloudSDKException
  - HangUpCall
```
public HangUpCallResponse HangUpCall(HangUpCallRequest req)
                              throws TencentCloudSDKException
```
    This API is used to hang up the phone.
    
    Parameters:
    
    req - HangUpCallRequest
    
    Returns:
    
    HangUpCallResponse
    
    Throws:
    
    TencentCloudSDKException
  - ModifyExtension
```
public ModifyExtensionResponse ModifyExtension(ModifyExtensionRequest req)
                                        throws TencentCloudSDKException
```
    This API is used to modify telephone accounts (binding skill group, binding agent account).
    
    Parameters:
    
    req - ModifyExtensionRequest
    
    Returns:
    
    ModifyExtensionResponse
    
    Throws:
    
    TencentCloudSDKException
  - ModifyOwnNumberApply
```
public ModifyOwnNumberApplyResponse ModifyOwnNumberApply(ModifyOwnNumberApplyRequest req)
                                                  throws TencentCloudSDKException
```
    Modify customer's own number approval form
    
    Parameters:
    
    req - ModifyOwnNumberApplyRequest
    
    Returns:
    
    ModifyOwnNumberApplyResponse
    
    Throws:
    
    TencentCloudSDKException
  - ModifyStaff
```
public ModifyStaffResponse ModifyStaff(ModifyStaffRequest req)
                                throws TencentCloudSDKException
```
    This API is used to modify the customer service account.
    
    Parameters:
    
    req - ModifyStaffRequest
    
    Returns:
    
    ModifyStaffResponse
    
    Throws:
    
    TencentCloudSDKException
  - ModifyStaffPassword
```
public ModifyStaffPasswordResponse ModifyStaffPassword(ModifyStaffPasswordRequest req)
                                                throws TencentCloudSDKException
```
    Modify Agent's Password
    
    Parameters:
    
    req - ModifyStaffPasswordRequest
    
    Returns:
    
    ModifyStaffPasswordResponse
    
    Throws:
    
    TencentCloudSDKException
  - PausePredictiveDialingCampaign
```
public PausePredictiveDialingCampaignResponse PausePredictiveDialingCampaign(PausePredictiveDialingCampaignRequest req)
                                                                      throws TencentCloudSDKException
```
    This API is used to pause the predictive outbound call task.
    
    Parameters:
    
    req - PausePredictiveDialingCampaignRequest
    
    Returns:
    
    PausePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - ResetExtensionPassword
```
public ResetExtensionPasswordResponse ResetExtensionPassword(ResetExtensionPasswordRequest req)
                                                      throws TencentCloudSDKException
```
    This API is used to reset the telephone register password.
    
    Parameters:
    
    req - ResetExtensionPasswordRequest
    
    Returns:
    
    ResetExtensionPasswordResponse
    
    Throws:
    
    TencentCloudSDKException
  - RestoreMemberOnline
```
public RestoreMemberOnlineResponse RestoreMemberOnline(RestoreMemberOnlineRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to restore customer service to go live.
    
    Parameters:
    
    req - RestoreMemberOnlineRequest
    
    Returns:
    
    RestoreMemberOnlineResponse
    
    Throws:
    
    TencentCloudSDKException
  - ResumePredictiveDialingCampaign
```
public ResumePredictiveDialingCampaignResponse ResumePredictiveDialingCampaign(ResumePredictiveDialingCampaignRequest req)
                                                                        throws TencentCloudSDKException
```
    This API is used to resume the predictive outbound call task.
    
    Parameters:
    
    req - ResumePredictiveDialingCampaignRequest
    
    Returns:
    
    ResumePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - StopAutoCalloutTask
```
public StopAutoCalloutTaskResponse StopAutoCalloutTask(StopAutoCalloutTaskRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to stop the automatic outbound call task.
    
    Parameters:
    
    req - StopAutoCalloutTaskRequest
    
    Returns:
    
    StopAutoCalloutTaskResponse
    
    Throws:
    
    TencentCloudSDKException
  - TransferToManual
```
public TransferToManualResponse TransferToManual(TransferToManualRequest req)
                                          throws TencentCloudSDKException
```
    This API is used to transfer a session to an agent in specific scenarios.
    
    Parameters:
    
    req - TransferToManualRequest
    
    Returns:
    
    TransferToManualResponse
    
    Throws:
    
    TencentCloudSDKException
  - UnbindNumberCallOutSkillGroup
```
public UnbindNumberCallOutSkillGroupResponse UnbindNumberCallOutSkillGroup(UnbindNumberCallOutSkillGroupRequest req)
                                                                    throws TencentCloudSDKException
```
    This API is used to unbind the number from the outbound call skill group.
    
    Parameters:
    
    req - UnbindNumberCallOutSkillGroupRequest
    
    Returns:
    
    UnbindNumberCallOutSkillGroupResponse
    
    Throws:
    
    TencentCloudSDKException
  - UnbindStaffSkillGroupList
```
public UnbindStaffSkillGroupListResponse UnbindStaffSkillGroupList(UnbindStaffSkillGroupListRequest req)
                                                            throws TencentCloudSDKException
```
    This API is used to unbind the agent's skill group.
    
    Parameters:
    
    req - UnbindStaffSkillGroupListRequest
    
    Returns:
    
    UnbindStaffSkillGroupListResponse
    
    Throws:
    
    TencentCloudSDKException
  - UpdateCCCSkillGroup
```
public UpdateCCCSkillGroupResponse UpdateCCCSkillGroup(UpdateCCCSkillGroupRequest req)
                                                throws TencentCloudSDKException
```
    This API is used to update the skill group.
    
    Parameters:
    
    req - UpdateCCCSkillGroupRequest
    
    Returns:
    
    UpdateCCCSkillGroupResponse
    
    Throws:
    
    TencentCloudSDKException
  - UpdatePredictiveDialingCampaign
```
public UpdatePredictiveDialingCampaignResponse UpdatePredictiveDialingCampaign(UpdatePredictiveDialingCampaignRequest req)
                                                                        throws TencentCloudSDKException
```
    This API is used to update the predictive outbound call task before it starts.
    
    Parameters:
    
    req - UpdatePredictiveDialingCampaignRequest
    
    Returns:
    
    UpdatePredictiveDialingCampaignResponse
    
    Throws:
    
    TencentCloudSDKException
  - UploadIvrAudio
```
public UploadIvrAudioResponse UploadIvrAudio(UploadIvrAudioRequest req)
                                      throws TencentCloudSDKException
```
    Upload audio files used in IVR, with a daily upload limit of 50 files. (It is recommended to use temporary links stored in Tencent Cloud Cos for the audio file URL in the parameters)
    
    Parameters:
    
    req - UploadIvrAudioRequest
    
    Returns:
    
    UploadIvrAudioResponse
    
    Throws:
    
    TencentCloudSDKException

Class CccClient

Field Summary

Fields inherited from class com.tencentcloudapi.common.AbstractClient

Constructor Summary

Method Summary

Methods inherited from class com.tencentcloudapi.common.AbstractClient

Methods inherited from class java.lang.Object

Constructor Detail

CccClient

CccClient

Method Detail

AbortAgentCruiseDialingCampaign

AbortPredictiveDialingCampaign

BindNumberCallInInterface

BindNumberCallOutSkillGroup

BindStaffSkillGroupList

ControlAIConversation

CreateAIAgentCall

CreateAICall

CreateAdminURL

CreateAgentCruiseDialingCampaign

CreateAutoCalloutTask

CreateCCCSkillGroup

CreateCallOutSession

CreateExtension

CreateIVRSession

CreateOwnNumberApply

CreatePredictiveDialingCampaign

CreateSDKLoginToken

CreateStaff

CreateUserSig

DeleteCCCSkillGroup

DeleteExtension

DeletePredictiveDialingCampaign

DeleteStaff

DescribeAIAnalysisResult

DescribeAICallExtractResult

DescribeAILatency

DescribeAgentCruiseDialingCampaign

DescribeAutoCalloutTask

DescribeAutoCalloutTasks

DescribeCCCBuyInfoList

DescribeCallInMetrics

DescribeExtension

DescribeExtensions

DescribeIvrAudioList

DescribeNumbers

DescribePSTNActiveSessionList

DescribePredictiveDialingCampaign

DescribePredictiveDialingCampaigns

DescribePredictiveDialingSessions

DescribeProtectedTelCdr

DescribeSessionDetail

DescribeSkillGroupInfoList

DescribeStaffInfoList

DescribeStaffStatusHistory

DescribeStaffStatusMetrics

DescribeTelCallInfo

DescribeTelCdr

DescribeTelRecordAsr

DescribeTelSession

DisableCCCPhoneNumber

ForceMemberOffline

HangUpCall

ModifyExtension

ModifyOwnNumberApply

ModifyStaff

ModifyStaffPassword

PausePredictiveDialingCampaign

ResetExtensionPassword

RestoreMemberOnline

ResumePredictiveDialingCampaign

StopAutoCalloutTask

TransferToManual

UnbindNumberCallOutSkillGroup

UnbindStaffSkillGroupList

UpdateCCCSkillGroup

UpdatePredictiveDialingCampaign

UploadIvrAudio