CccClient (tencentcloud-sdk-java 3.1.807 API)

java.lang.Object
- com.tencentcloudapi.common.AbstractClient
- - com.tencentcloudapi.ccc.v20200210.CccClient

public class CccClient
extends AbstractClient

Field Summary
- Fields inherited from class com.tencentcloudapi.common.AbstractClient
  gson, HTTP_RSP_OK, SDK_VERSION

Constructor Summary

Constructors
Constructor and Description
`CccClient(Credential credential, String region)`
`CccClient(Credential credential, String region, ClientProfile profile)`

Method Summary

All Methods Instance Methods Concrete Methods
Modifier and Type	Method and Description
`BindNumberCallOutSkillGroupResponse`	`BindNumberCallOutSkillGroup(BindNumberCallOutSkillGroupRequest req)` 绑定号码外呼技能组
`BindStaffSkillGroupListResponse`	`BindStaffSkillGroupList(BindStaffSkillGroupListRequest req)` 绑定坐席所属技能组
`CreateAutoCalloutTaskResponse`	`CreateAutoCalloutTask(CreateAutoCalloutTaskRequest req)` 创建自动外呼任务
`CreateCallOutSessionResponse`	`CreateCallOutSession(CreateCallOutSessionRequest req)` 创建外呼会话，当前仅支持双呼，即先使用平台号码呼出到坐席手机上，坐席接听后，然后再外呼用户，而且由于运营商频率限制，坐席手机号必须先加白名单，避免频控导致外呼失败。
`CreateCarrierPrivilegeNumberApplicantResponse`	`CreateCarrierPrivilegeNumberApplicant(CreateCarrierPrivilegeNumberApplicantRequest req)` 用于无限频率地呼叫坐席手机
`CreateCCCSkillGroupResponse`	`CreateCCCSkillGroup(CreateCCCSkillGroupRequest req)` 创建技能组
`CreateExtensionResponse`	`CreateExtension(CreateExtensionRequest req)` 创建话机账号
`CreateSDKLoginTokenResponse`	`CreateSDKLoginToken(CreateSDKLoginTokenRequest req)` 创建 SDK 登录 Token。
`CreateStaffResponse`	`CreateStaff(CreateStaffRequest req)` 创建客服账号。
`CreateUserSigResponse`	`CreateUserSig(CreateUserSigRequest req)` 创建用户数据签名
`DeleteExtensionResponse`	`DeleteExtension(DeleteExtensionRequest req)` 删除话机账号
`DeleteStaffResponse`	`DeleteStaff(DeleteStaffRequest req)` 删除坐席信息
`DescribeActiveCarrierPrivilegeNumberResponse`	`DescribeActiveCarrierPrivilegeNumber(DescribeActiveCarrierPrivilegeNumberRequest req)` 查询生效运营商白名单规则
`DescribeAutoCalloutTaskResponse`	`DescribeAutoCalloutTask(DescribeAutoCalloutTaskRequest req)` 查询自动外呼任务详情
`DescribeAutoCalloutTasksResponse`	`DescribeAutoCalloutTasks(DescribeAutoCalloutTasksRequest req)` 批量查询自动任务外呼
`DescribeCallInMetricsResponse`	`DescribeCallInMetrics(DescribeCallInMetricsRequest req)` 获取呼入实时数据统计指标
`DescribeCarrierPrivilegeNumberApplicantsResponse`	`DescribeCarrierPrivilegeNumberApplicants(DescribeCarrierPrivilegeNumberApplicantsRequest req)` 查询单状态
`DescribeCCCBuyInfoListResponse`	`DescribeCCCBuyInfoList(DescribeCCCBuyInfoListRequest req)` 获取用户购买信息列表
`DescribeChatMessagesResponse`	`DescribeChatMessages(DescribeChatMessagesRequest req)` 获取指定服务记录文本聊天内容，需要先使用查询在线客服记录（DescribeIMCdrs） API 获取服务记录 SessionId。文本聊天记录只保存了 1 年内的，1 年之前会自动清理。
`DescribeExtensionResponse`	`DescribeExtension(DescribeExtensionRequest req)` 获取话机信息
`DescribeExtensionsResponse`	`DescribeExtensions(DescribeExtensionsRequest req)` 查询话机列表信息
`DescribeIMCdrsResponse`	`DescribeIMCdrs(DescribeIMCdrsRequest req)` 获取包括全媒体和文本会话两种类型的服务记录。
`DescribeNumbersResponse`	`DescribeNumbers(DescribeNumbersRequest req)` 查询号码列表
`DescribeProtectedTelCdrResponse`	`DescribeProtectedTelCdr(DescribeProtectedTelCdrRequest req)` 获取主被叫受保护的电话服务记录与录音
`DescribePSTNActiveSessionListResponse`	`DescribePSTNActiveSessionList(DescribePSTNActiveSessionListRequest req)` 获取当前正在通话的会话列表
`DescribeSkillGroupInfoListResponse`	`DescribeSkillGroupInfoList(DescribeSkillGroupInfoListRequest req)` 获取技能组信息列表
`DescribeStaffInfoListResponse`	`DescribeStaffInfoList(DescribeStaffInfoListRequest req)` 获取坐席信息列表
`DescribeStaffStatusMetricsResponse`	`DescribeStaffStatusMetrics(DescribeStaffStatusMetricsRequest req)` 获取坐席实时状态统计指标
`DescribeTelCallInfoResponse`	`DescribeTelCallInfo(DescribeTelCallInfoRequest req)` 按实例获取电话消耗统计
`DescribeTelCdrResponse`	`DescribeTelCdr(DescribeTelCdrRequest req)` 获取电话服务记录与录音
`DescribeTelSessionResponse`	`DescribeTelSession(DescribeTelSessionRequest req)` 获取 PSTN 会话信息
`DisableCCCPhoneNumberResponse`	`DisableCCCPhoneNumber(DisableCCCPhoneNumberRequest req)` 停用号码
`HangUpCallResponse`	`HangUpCall(HangUpCallRequest req)` 挂断电话
`ModifyExtensionResponse`	`ModifyExtension(ModifyExtensionRequest req)` 修改话机账号(绑定技能组、绑定坐席账号)
`ModifyStaffResponse`	`ModifyStaff(ModifyStaffRequest req)` 修改客服账号
`ResetExtensionPasswordResponse`	`ResetExtensionPassword(ResetExtensionPasswordRequest req)` 重置话机注册密码
`StopAutoCalloutTaskResponse`	`StopAutoCalloutTask(StopAutoCalloutTaskRequest req)` 停止自动外呼任务
`UnbindNumberCallOutSkillGroupResponse`	`UnbindNumberCallOutSkillGroup(UnbindNumberCallOutSkillGroupRequest req)` 解绑号码外呼技能组
`UnbindStaffSkillGroupListResponse`	`UnbindStaffSkillGroupList(UnbindStaffSkillGroupListRequest req)` 解绑坐席所属技能组

Methods inherited from class com.tencentcloudapi.common.AbstractClient
call, callOctetStream, getClientProfile, getCredential, getRegion, getRegionBreaker, internalRequest, retry, setClientProfile, setCredential, setRegion, setRegionBreaker

Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

CccClient

public CccClient(Credential credential,
                 String region)

CccClient

public CccClient(Credential credential,
                 String region,
                 ClientProfile profile)

Method Detail

BindNumberCallOutSkillGroup

public BindNumberCallOutSkillGroupResponse BindNumberCallOutSkillGroup(BindNumberCallOutSkillGroupRequest req)
                                                                throws TencentCloudSDKException

绑定号码外呼技能组

Parameters:: req - BindNumberCallOutSkillGroupRequest
Returns:: BindNumberCallOutSkillGroupResponse
Throws:: TencentCloudSDKException

BindStaffSkillGroupList

public BindStaffSkillGroupListResponse BindStaffSkillGroupList(BindStaffSkillGroupListRequest req)
                                                        throws TencentCloudSDKException

绑定坐席所属技能组

Parameters:: req - BindStaffSkillGroupListRequest
Returns:: BindStaffSkillGroupListResponse
Throws:: TencentCloudSDKException

CreateAutoCalloutTask

public CreateAutoCalloutTaskResponse CreateAutoCalloutTask(CreateAutoCalloutTaskRequest req)
                                                    throws TencentCloudSDKException

创建自动外呼任务

Parameters:: req - CreateAutoCalloutTaskRequest
Returns:: CreateAutoCalloutTaskResponse
Throws:: TencentCloudSDKException

CreateCCCSkillGroup

public CreateCCCSkillGroupResponse CreateCCCSkillGroup(CreateCCCSkillGroupRequest req)
                                                throws TencentCloudSDKException

创建技能组

Parameters:: req - CreateCCCSkillGroupRequest
Returns:: CreateCCCSkillGroupResponse
Throws:: TencentCloudSDKException

CreateCallOutSession
```
public CreateCallOutSessionResponse CreateCallOutSession(CreateCallOutSessionRequest req)
                                                  throws TencentCloudSDKException
```
创建外呼会话，当前仅支持双呼，即先使用平台号码呼出到坐席手机上，坐席接听后，然后再外呼用户，而且由于运营商频率限制，坐席手机号必须先加白名单，避免频控导致外呼失败。

Parameters:

req - CreateCallOutSessionRequest

Returns:

CreateCallOutSessionResponse

Throws:

TencentCloudSDKException

CreateCarrierPrivilegeNumberApplicant

public CreateCarrierPrivilegeNumberApplicantResponse CreateCarrierPrivilegeNumberApplicant(CreateCarrierPrivilegeNumberApplicantRequest req)
                                                                                    throws TencentCloudSDKException

用于无限频率地呼叫坐席手机

Parameters:: req - CreateCarrierPrivilegeNumberApplicantRequest
Returns:: CreateCarrierPrivilegeNumberApplicantResponse
Throws:: TencentCloudSDKException

CreateExtension

public CreateExtensionResponse CreateExtension(CreateExtensionRequest req)
                                        throws TencentCloudSDKException

创建话机账号

Parameters:: req - CreateExtensionRequest
Returns:: CreateExtensionResponse
Throws:: TencentCloudSDKException

CreateSDKLoginToken

public CreateSDKLoginTokenResponse CreateSDKLoginToken(CreateSDKLoginTokenRequest req)
                                                throws TencentCloudSDKException

创建 SDK 登录 Token。

Parameters:: req - CreateSDKLoginTokenRequest
Returns:: CreateSDKLoginTokenResponse
Throws:: TencentCloudSDKException

CreateStaff

public CreateStaffResponse CreateStaff(CreateStaffRequest req)
                                throws TencentCloudSDKException

创建客服账号。

Parameters:: req - CreateStaffRequest
Returns:: CreateStaffResponse
Throws:: TencentCloudSDKException

CreateUserSig

public CreateUserSigResponse CreateUserSig(CreateUserSigRequest req)
                                    throws TencentCloudSDKException

创建用户数据签名

Parameters:: req - CreateUserSigRequest
Returns:: CreateUserSigResponse
Throws:: TencentCloudSDKException

DeleteExtension

public DeleteExtensionResponse DeleteExtension(DeleteExtensionRequest req)
                                        throws TencentCloudSDKException

删除话机账号

Parameters:: req - DeleteExtensionRequest
Returns:: DeleteExtensionResponse
Throws:: TencentCloudSDKException

DeleteStaff

public DeleteStaffResponse DeleteStaff(DeleteStaffRequest req)
                                throws TencentCloudSDKException

删除坐席信息

Parameters:: req - DeleteStaffRequest
Returns:: DeleteStaffResponse
Throws:: TencentCloudSDKException

DescribeActiveCarrierPrivilegeNumber

public DescribeActiveCarrierPrivilegeNumberResponse DescribeActiveCarrierPrivilegeNumber(DescribeActiveCarrierPrivilegeNumberRequest req)
                                                                                  throws TencentCloudSDKException

查询生效运营商白名单规则

Parameters:: req - DescribeActiveCarrierPrivilegeNumberRequest
Returns:: DescribeActiveCarrierPrivilegeNumberResponse
Throws:: TencentCloudSDKException

DescribeAutoCalloutTask

public DescribeAutoCalloutTaskResponse DescribeAutoCalloutTask(DescribeAutoCalloutTaskRequest req)
                                                        throws TencentCloudSDKException

查询自动外呼任务详情

Parameters:: req - DescribeAutoCalloutTaskRequest
Returns:: DescribeAutoCalloutTaskResponse
Throws:: TencentCloudSDKException

DescribeAutoCalloutTasks

public DescribeAutoCalloutTasksResponse DescribeAutoCalloutTasks(DescribeAutoCalloutTasksRequest req)
                                                          throws TencentCloudSDKException

批量查询自动任务外呼

Parameters:: req - DescribeAutoCalloutTasksRequest
Returns:: DescribeAutoCalloutTasksResponse
Throws:: TencentCloudSDKException

DescribeCCCBuyInfoList

public DescribeCCCBuyInfoListResponse DescribeCCCBuyInfoList(DescribeCCCBuyInfoListRequest req)
                                                      throws TencentCloudSDKException

获取用户购买信息列表

Parameters:: req - DescribeCCCBuyInfoListRequest
Returns:: DescribeCCCBuyInfoListResponse
Throws:: TencentCloudSDKException

DescribeCallInMetrics

public DescribeCallInMetricsResponse DescribeCallInMetrics(DescribeCallInMetricsRequest req)
                                                    throws TencentCloudSDKException

获取呼入实时数据统计指标

Parameters:: req - DescribeCallInMetricsRequest
Returns:: DescribeCallInMetricsResponse
Throws:: TencentCloudSDKException

DescribeCarrierPrivilegeNumberApplicants

public DescribeCarrierPrivilegeNumberApplicantsResponse DescribeCarrierPrivilegeNumberApplicants(DescribeCarrierPrivilegeNumberApplicantsRequest req)
                                                                                          throws TencentCloudSDKException

查询单状态

Parameters:: req - DescribeCarrierPrivilegeNumberApplicantsRequest
Returns:: DescribeCarrierPrivilegeNumberApplicantsResponse
Throws:: TencentCloudSDKException

DescribeChatMessages
```
public DescribeChatMessagesResponse DescribeChatMessages(DescribeChatMessagesRequest req)
                                                  throws TencentCloudSDKException
```
获取指定服务记录文本聊天内容，需要先使用查询在线客服记录（DescribeIMCdrs） API 获取服务记录 SessionId。文本聊天记录只保存了 1 年内的，1 年之前会自动清理。

Parameters:

req - DescribeChatMessagesRequest

Returns:

DescribeChatMessagesResponse

Throws:

TencentCloudSDKException

DescribeExtension

public DescribeExtensionResponse DescribeExtension(DescribeExtensionRequest req)
                                            throws TencentCloudSDKException

获取话机信息

Parameters:: req - DescribeExtensionRequest
Returns:: DescribeExtensionResponse
Throws:: TencentCloudSDKException

DescribeExtensions

public DescribeExtensionsResponse DescribeExtensions(DescribeExtensionsRequest req)
                                              throws TencentCloudSDKException

查询话机列表信息

Parameters:: req - DescribeExtensionsRequest
Returns:: DescribeExtensionsResponse
Throws:: TencentCloudSDKException

DescribeIMCdrs
```
public DescribeIMCdrsResponse DescribeIMCdrs(DescribeIMCdrsRequest req)
                                      throws TencentCloudSDKException
```
获取包括全媒体和文本会话两种类型的服务记录。

Parameters:

req - DescribeIMCdrsRequest

Returns:

DescribeIMCdrsResponse

Throws:

TencentCloudSDKException

DescribeNumbers

public DescribeNumbersResponse DescribeNumbers(DescribeNumbersRequest req)
                                        throws TencentCloudSDKException

查询号码列表

Parameters:: req - DescribeNumbersRequest
Returns:: DescribeNumbersResponse
Throws:: TencentCloudSDKException

DescribePSTNActiveSessionList

public DescribePSTNActiveSessionListResponse DescribePSTNActiveSessionList(DescribePSTNActiveSessionListRequest req)
                                                                    throws TencentCloudSDKException

获取当前正在通话的会话列表

Parameters:: req - DescribePSTNActiveSessionListRequest
Returns:: DescribePSTNActiveSessionListResponse
Throws:: TencentCloudSDKException

DescribeProtectedTelCdr

public DescribeProtectedTelCdrResponse DescribeProtectedTelCdr(DescribeProtectedTelCdrRequest req)
                                                        throws TencentCloudSDKException

获取主被叫受保护的电话服务记录与录音

Parameters:: req - DescribeProtectedTelCdrRequest
Returns:: DescribeProtectedTelCdrResponse
Throws:: TencentCloudSDKException

DescribeSkillGroupInfoList

public DescribeSkillGroupInfoListResponse DescribeSkillGroupInfoList(DescribeSkillGroupInfoListRequest req)
                                                              throws TencentCloudSDKException

获取技能组信息列表

Parameters:: req - DescribeSkillGroupInfoListRequest
Returns:: DescribeSkillGroupInfoListResponse
Throws:: TencentCloudSDKException

DescribeStaffInfoList

public DescribeStaffInfoListResponse DescribeStaffInfoList(DescribeStaffInfoListRequest req)
                                                    throws TencentCloudSDKException

获取坐席信息列表

Parameters:: req - DescribeStaffInfoListRequest
Returns:: DescribeStaffInfoListResponse
Throws:: TencentCloudSDKException

DescribeStaffStatusMetrics

public DescribeStaffStatusMetricsResponse DescribeStaffStatusMetrics(DescribeStaffStatusMetricsRequest req)
                                                              throws TencentCloudSDKException

获取坐席实时状态统计指标

Parameters:: req - DescribeStaffStatusMetricsRequest
Returns:: DescribeStaffStatusMetricsResponse
Throws:: TencentCloudSDKException

DescribeTelCallInfo

public DescribeTelCallInfoResponse DescribeTelCallInfo(DescribeTelCallInfoRequest req)
                                                throws TencentCloudSDKException

按实例获取电话消耗统计

Parameters:: req - DescribeTelCallInfoRequest
Returns:: DescribeTelCallInfoResponse
Throws:: TencentCloudSDKException

DescribeTelCdr

public DescribeTelCdrResponse DescribeTelCdr(DescribeTelCdrRequest req)
                                      throws TencentCloudSDKException

获取电话服务记录与录音

Parameters:: req - DescribeTelCdrRequest
Returns:: DescribeTelCdrResponse
Throws:: TencentCloudSDKException

DescribeTelSession

public DescribeTelSessionResponse DescribeTelSession(DescribeTelSessionRequest req)
                                              throws TencentCloudSDKException

获取 PSTN 会话信息

Parameters:: req - DescribeTelSessionRequest
Returns:: DescribeTelSessionResponse
Throws:: TencentCloudSDKException

DisableCCCPhoneNumber

public DisableCCCPhoneNumberResponse DisableCCCPhoneNumber(DisableCCCPhoneNumberRequest req)
                                                    throws TencentCloudSDKException

停用号码

Parameters:: req - DisableCCCPhoneNumberRequest
Returns:: DisableCCCPhoneNumberResponse
Throws:: TencentCloudSDKException

HangUpCall

public HangUpCallResponse HangUpCall(HangUpCallRequest req)
                              throws TencentCloudSDKException

挂断电话

Parameters:: req - HangUpCallRequest
Returns:: HangUpCallResponse
Throws:: TencentCloudSDKException

ModifyExtension
```
public ModifyExtensionResponse ModifyExtension(ModifyExtensionRequest req)
                                        throws TencentCloudSDKException
```
修改话机账号(绑定技能组、绑定坐席账号)

Parameters:

req - ModifyExtensionRequest

Returns:

ModifyExtensionResponse

Throws:

TencentCloudSDKException

ModifyStaff

public ModifyStaffResponse ModifyStaff(ModifyStaffRequest req)
                                throws TencentCloudSDKException

修改客服账号

Parameters:: req - ModifyStaffRequest
Returns:: ModifyStaffResponse
Throws:: TencentCloudSDKException

ResetExtensionPassword

public ResetExtensionPasswordResponse ResetExtensionPassword(ResetExtensionPasswordRequest req)
                                                      throws TencentCloudSDKException

重置话机注册密码

Parameters:: req - ResetExtensionPasswordRequest
Returns:: ResetExtensionPasswordResponse
Throws:: TencentCloudSDKException

StopAutoCalloutTask

public StopAutoCalloutTaskResponse StopAutoCalloutTask(StopAutoCalloutTaskRequest req)
                                                throws TencentCloudSDKException

停止自动外呼任务

Parameters:: req - StopAutoCalloutTaskRequest
Returns:: StopAutoCalloutTaskResponse
Throws:: TencentCloudSDKException

UnbindNumberCallOutSkillGroup

public UnbindNumberCallOutSkillGroupResponse UnbindNumberCallOutSkillGroup(UnbindNumberCallOutSkillGroupRequest req)
                                                                    throws TencentCloudSDKException

解绑号码外呼技能组

Parameters:: req - UnbindNumberCallOutSkillGroupRequest
Returns:: UnbindNumberCallOutSkillGroupResponse
Throws:: TencentCloudSDKException

UnbindStaffSkillGroupList

public UnbindStaffSkillGroupListResponse UnbindStaffSkillGroupList(UnbindStaffSkillGroupListRequest req)
                                                            throws TencentCloudSDKException

解绑坐席所属技能组

Parameters:: req - UnbindStaffSkillGroupListRequest
Returns:: UnbindStaffSkillGroupListResponse
Throws:: TencentCloudSDKException

Class CccClient

Field Summary

Fields inherited from class com.tencentcloudapi.common.AbstractClient

Constructor Summary

Method Summary

Methods inherited from class com.tencentcloudapi.common.AbstractClient

Methods inherited from class java.lang.Object

Constructor Detail

CccClient

CccClient

Method Detail

BindNumberCallOutSkillGroup

BindStaffSkillGroupList

CreateAutoCalloutTask

CreateCCCSkillGroup

CreateCallOutSession

CreateCarrierPrivilegeNumberApplicant

CreateExtension

CreateSDKLoginToken

CreateStaff

CreateUserSig

DeleteExtension

DeleteStaff

DescribeActiveCarrierPrivilegeNumber

DescribeAutoCalloutTask

DescribeAutoCalloutTasks

DescribeCCCBuyInfoList

DescribeCallInMetrics

DescribeCarrierPrivilegeNumberApplicants

DescribeChatMessages

DescribeExtension

DescribeExtensions

DescribeIMCdrs

DescribeNumbers

DescribePSTNActiveSessionList

DescribeProtectedTelCdr

DescribeSkillGroupInfoList

DescribeStaffInfoList

DescribeStaffStatusMetrics

DescribeTelCallInfo

DescribeTelCdr

DescribeTelSession

DisableCCCPhoneNumber

HangUpCall

ModifyExtension

ModifyStaff

ResetExtensionPassword

StopAutoCalloutTask

UnbindNumberCallOutSkillGroup

UnbindStaffSkillGroupList