Package com.twilio.rest.taskrouter.v1.workspace

Class WorkspaceStatisticsFetcher

java.lang.Object

com.twilio.base.Fetcher<WorkspaceStatistics>

com.twilio.rest.taskrouter.v1.workspace.WorkspaceStatisticsFetcher

public class WorkspaceStatisticsFetcher
extends Fetcher<WorkspaceStatistics>

Constructor Summary

Constructors

Constructor	Description
WorkspaceStatisticsFetcher(String pathWorkspaceSid)	Construct a new WorkspaceStatisticsFetcher.

Method Summary

Modifier and Type	Method	Description
WorkspaceStatistics	fetch(TwilioRestClient client)	Make the request to the Twilio API to perform the fetch.
WorkspaceStatisticsFetcher	setEndDate(org.joda.time.DateTime endDate)	Filter cumulative statistics by an end date.
WorkspaceStatisticsFetcher	setMinutes(Integer minutes)	Filter cumulative statistics by up to 'x' minutes in the past.
WorkspaceStatisticsFetcher	setSplitByWaitTime(String splitByWaitTime)	A comma separated values for viewing splits of tasks canceled and accepted above the given threshold in seconds.
WorkspaceStatisticsFetcher	setStartDate(org.joda.time.DateTime startDate)	Filter cumulative statistics by a start date.
WorkspaceStatisticsFetcher	setTaskChannel(String taskChannel)	Filter real-time and cumulative statistics by TaskChannel.

Methods inherited from class com.twilio.base.Fetcher

fetch, fetchAsync, fetchAsync

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

WorkspaceStatisticsFetcher

public WorkspaceStatisticsFetcher(String pathWorkspaceSid)

Construct a new WorkspaceStatisticsFetcher.

Parameters:

pathWorkspaceSid - The workspace_sid

Method Detail

setMinutes

public WorkspaceStatisticsFetcher setMinutes(Integer minutes)

Filter cumulative statistics by up to 'x' minutes in the past. This is helpful for statistics for the last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends. Defaults to 15 minutes..

Parameters:

minutes - Filter cumulative statistics by up to 'x' minutes in the past.

Returns:

this

setStartDate

public WorkspaceStatisticsFetcher setStartDate(org.joda.time.DateTime startDate)

Filter cumulative statistics by a start date. This is helpful for defining a range of statistics to capture. Input is a GMT ISO 8601 Timestamp.

Parameters:

startDate - Filter cumulative statistics by a start date.

Returns:

this

setEndDate

public WorkspaceStatisticsFetcher setEndDate(org.joda.time.DateTime endDate)

Filter cumulative statistics by an end date. This is helpful for defining a range of statistics to capture. Input is a GMT ISO 8601 Timestamp.

Parameters:

endDate - Filter cumulative statistics by an end date.

Returns:

this

setTaskChannel

public WorkspaceStatisticsFetcher setTaskChannel(String taskChannel)

Filter real-time and cumulative statistics by TaskChannel. Takes in a Unique Name ("voice", "sms", "default", etc.) or a TaskChannelSid..

Parameters:

taskChannel - Filter real-time and cumulative statistics by TaskChannel.

Returns:

this

setSplitByWaitTime

public WorkspaceStatisticsFetcher setSplitByWaitTime(String splitByWaitTime)

A comma separated values for viewing splits of tasks canceled and accepted above the given threshold in seconds. Ex: "5,30" would show splits of tasks that were canceled or accepted before or after 5 seconds and respectively, 30 seconds. This is great for showing short abandoned tasks or tasks that failed to meet your SLA..

Parameters:

splitByWaitTime - A comma separated values for viewing splits of tasks canceled and accepted above the given threshold in seconds.

Returns:

this

fetch

public WorkspaceStatistics fetch(TwilioRestClient client)

Make the request to the Twilio API to perform the fetch.

Specified by:

fetch in class Fetcher<WorkspaceStatistics>

Parameters:

client - TwilioRestClient with which to make the request

Returns:

Fetched WorkspaceStatistics